really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
114,148 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Aug 182008


  • 142,000 miles
The contact owns a 2000 Chevrolet Suburban 1500. While driving 30 mph, all of the instrument panel warning lights began to flash and the windshield wipers activated. The contact noticed white smoke coming from the tail pipe and the engine. He pulled off the road and called the fire department. Smoke was also detected under the dashboard and wires began to burn. The fire department disconnected the battery to turn off all the electrical components so that the fire would not spread. The vehicle was towed to a Chevrolet dealer and is currently being repaired. The insurance company and GM were also informed of the failures. The failure mileage was 142,000.

- Clovis, NM, USA

problem #3

Apr 172006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 152,000 miles
: the contact stated the service engine light illuminated. A NHTSA recall was performed on the vehicle however; the recall did not remedy the problem. The recall information is not available. The dealership would not offer a second repair without charge under the recall.

- Delray Beach, FL, USA

problem #2

Dec 202004

Suburban 4WD 8-cyl

  • Automatic transmission
  • 100,000 miles
: the contact stated parking brake was not working. The vehicle was taken to the dealership, where adjustments were made to the parking brake. The adjustments made to parking brake did not repair the vehicle. Additionally, the check engine light came on intermittently. The dealership looked at the front end of the vehicle and stated there was nothing wrong. Updated 01/25/06.

- Pinole, CA, USA

problem #1

Oct 152003


  • Automatic transmission
  • 62,591 miles
I have had problems since day one on this Suburban. Most recently the two above. I checked the warranty work that was done on my Suburban and it was over a page of claims. I just cannot remember the dates the items I checked occured. The fuel pump problem was long in the coming, they just didn't know what the problem was. I spent outside of warranty hundreds of dollars on the fuel system. This left us stranded 3 times! this last time cost me $765. Today, the ABS sytem died. They say it's going to cost me close to a $1000 to repair. I purchased the Suburban because it was safe to carry my wife and 7 kids. So far, we have been stuck on the road, lost vacation time and just can't feel safe anymore. Now I don't have brakes. Thanks for letting me vent. Kent dold

- Pensacola, FL, USA