10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
68,833 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jun 052017

Suburban

  • 232,000 miles
The contact owns a 2000 Chevrolet Suburban. While driving 20 mph, the vehicle caught on fire between the accelerator pedal and engine firewall. The fire department was notified and was able to extinguish the fire. A fire report was filed. The vehicle was towed to the contact's residence. The contact sustained minor blisters to the bottom of the feet, which did not require medical attention. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 232,000.

- Independence, MO, USA

problem #5

Aug 012005

Suburban

  • Automatic transmission
  • 100,000 miles
Brake failure at low speeds. Almost caused a few accidents (parking lots and coming up to a stop sign or red light. These incidents happened over several months. I had brakes, calipers and rotors put on to try and fix the problem. The problem started out once so often and around Aug. 2005 it happened everytime I drove my vehicle and took it to the dealer and had it repaired. Both front speed sensors were removed and cleaned sensor mounting surfaces. To me this is a safety problem. This is nothing I could prevent from happening. Defective material. I had an older Suburban before this one and never had this problem. It was still running at 190,000 miles.

- Freeland, MD, USA

problem #4

Sep 012003

Suburban

  • 81,000 miles
While driving 5mph vehicle suddenly accelerated forward at a high rate of speed. Consume rtook vehicle to dealership to have mechanic check out the problem. However, problem could not be duplicated.

- Chesapeake, VA, USA

problem #3

Mar 012000

Suburban

  • Automatic transmission
  • miles
While cruise control is in operation at speeds between 55 and 70 mph, the transmission will downshift into second gear and rapidly accelerate vehicle, causing the rear of the vehicle to swerve and on one occasion caused inthe vehicle to lose traction, consumer was informed in may of 2000 that the dealership had contacted Chevrolet who stated they would correct the problem by writing a new computer program for the cruise control, however consumer was later told that this was not going to happen, consumer is requesting that vehicle be repaired or replaced and if that can not be done consumer requests to be refunded for the entire purchase price.

- Wentzille, MO, USA

problem #2

Mar 012000

Suburban

  • Automatic transmission
  • miles
While cruise control is in operation at speeds between 55 and 70 mph, the transmission will downshift into second gear and rapidly accelerate vehicle, causing the rear of the vehicle to swerve and on one occasion caused inthe vehicle to lose traction, consumer was informed in may of 2000 that the dealership had contacted Chevrolet who stated they would correct the problem by writing a new computer program for the cruise control, however consumer was later told that this was not going to happen, consumer is requesting that vehicle be repaired or replaced and if that can not be done consumer requests to be refunded for the entire purchase price.

- Wentzille, MO, USA

problem #1

Apr 102001

(reported on)

Suburban

  • miles
I believe it is bad business to have this many window motor complaints and not have issued a recall, in addition to have had this many problems on a year old vehicle is ludicrous. Chevrolet has lost a once loyal customer.

- Fairfield, TX, USA