10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 16,095 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In July 2006 my rear passenger window started to not work all the time. The window would stick part way up, or down. The door hinges also started to squeak really bad. On one day while traveling with 4 young children in the back a child had opened the window about three inches, it then stuck. When we parked he tried to open the back door, the door stuck at about six inches open. An adult passenger pulled the door open. The window exploded in all directions spraying glass on all the children and the adult. The child had dozens of small cuts on his legs and arms. I had the window repaired, but the motor worked just fine at the body shop. On September 10th the same thing happened again. This time it was my 12 year old son who opened the sticky door. (the window was up this time) the window exploded again. He was cut all over his arms and the flying glass took paint off the door. I have the car at the body shop again and they will try and find the problem. The nearest Chevrolet dealer is 45 miles away, when I contacted them they were unaware of any problems with windows or door hinges on the Suburban. Since the car has not been in a wreck and has had medium usage this problem is very scary. These cars are thought of as reliable and safe family cars, built "Chevy tough". doors and windows should out last everything on the car!!!. please don't let any more children get hurt!!!
- Red Lodge, MT, USA
Vehicle was equipped with power windows. The power mechanism failed, and windows did not work. There was a short in the battery. There was a bad cell. Also, there was a short in the fuel pump module. It had to be replaced.
- Las Vegas, NV, USA
I have had problems since day one on this Suburban. Most recently the two above. I checked the warranty work that was done on my Suburban and it was over a page of claims. I just cannot remember the dates the items I checked occured. The fuel pump problem was long in the coming, they just didn't know what the problem was. I spent outside of warranty hundreds of dollars on the fuel system. This left us stranded 3 times! this last time cost me $765. Today, the ABS sytem died. They say it's going to cost me close to a $1000 to repair. I purchased the Suburban because it was safe to carry my wife and 7 kids. So far, we have been stuck on the road, lost vacation time and just can't feel safe anymore. Now I don't have brakes. Thanks for letting me vent. Kent dold
- Pensacola, FL, USA
Rear power windows fail to work consistently. Will work if you bang by the speaker grills. Replaced a few months after purchase and started again. 65,000 miles. Was told GM has changed the configuration of the motor but I would have to pay for the new ones.
- Columbia, MO, USA
The power windows lock and unlock.
- South Pasadena, CA, USA
Both left and right rear power windows inoprable.
- El Paso, TX, USA
I believe it is bad business to have this many window motor complaints and not have issued a recall, in addition to have had this many problems on a year old vehicle is ludicrous. Chevrolet has lost a once loyal customer.
- Fairfield, TX, USA
Electrical- power windows inoperable for the first 8 months that we owned this vehicle, involved 5 trips to the service department before problem was fixed. Body design? problem - tires did not clear vehicle body without rubbing, causing irreversible damage to the tires. To the extent that the dealer keeps recommending us to buy 4 new tires when ever they service our vehicle. Brakes - possible that there is a kink in the brake booster vacuum supply hose. I need to suggest to dealer that they consider this for a problem that were having with a noise and vibration coming from the front end when you press and release the brake pedal. Dealer recommends that we buy 4 new tires, the problem with that diagnoses is that we also hear the noise when the car is not moving! I wonder if they read their tsb's (tiresize: P265/70R16)( dot number: Tire size: P265/70R16 )
- Cathedral City, CA, USA
Rear window first two motors went out, and now the third went out. Also, all 4 window motors broke, windows would not go up or down, took to dealer. All four window motors failed and were replaced one month after the vehicle was purchased. One of those replaced failed again.
- Houma, LA, USA
Rear power windows failed in up position.
- Fort Leavenworth, KS, USA
Intermittently rear windows are inoperable. Dealer has replaced power window regulator.
- Olive Branch, MS, USA
Power window motor has gone bad twice on this vehicle. Both of the rear seat passengers' windows wer affected by this problem. GMC has not been contacted at this time.
- Bowie, MD, USA
Windows don't always come down when consumer pushes window button control or main control, possible wiring failure which causes the inside light dims when the window buttons are pushed.
- Unknown, UN, USA
Windows don't always come down when consumer pushes window button control or main control, possible wiring failure which causes the inside light dims when the window buttons are pushed.
- Unknown, UN, USA
Rear window motors fail in the up position. Windows cannot be operated.
- Spring, TX, USA
Electric window on both 2nd seat on left and right sides have failed due to failure of motor or regulator. Also, vehicle was vibrating when driving over 65 mph due to Firestone wilderness tire blowout.
- Bloomburg, TX, USA
- Tuscon, AZ, USA