hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
79,326 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #10

Jun 122015


  • miles
Dash has recently cracked around air bag and above gages. Took to dealer and they said too bad. We can replace for $2000.

- Boyertown, PA, USA

problem #9

Sep 012015


  • 125,000 miles
Within the first two years of owning the vehicle it developed cracks all along the dashboard. The cracks got bad enough that recently a large piece of the dashboard fell out. I have attempted to get Chevrolet to help pay for replacing it but they are unwilling and I cannot afford the entire bill alone. I am worried that the airbags will not work and that having electrical and mechanical exposed will cause harm to myself or the vehicle.

- Houston, TX, USA

problem #8

Nov 022015


  • miles
Cracking dashboard. 2nd cracking dashboard

- Nacogdoches, TX, USA

problem #7

Sep 012015


  • miles
My dashboard is cracked and has sharp edges along the cracks. I'm afraid in an impact those sharp pieces will be flying at me and my passengers or completely impede the airbags from inflating as they should. It started with one crack, now cracked on several places, it seems the more I drive it on city roads the worse it gets. The dash might just fall onto my lap one day.

- Melbourne, FL, USA

problem #6

Mar 012016


  • 99,980 miles
Cracked dash may damage passenger side airbag if activated.

- Tucson, AZ, USA

problem #5

Aug 202015


  • miles
The dash is severely cracked in 3 places with the largest crack above the steering wheel area.

- Southaven, MS, USA

problem #4

Jul 082014


  • 90,000 miles
Dash on Suburban has developed multiple cracks that could pose a safety issue in the event an airbag may fire.

- Eldridge, IA, USA

problem #3

May 112011


  • 50,000 miles
The dashboard on my vehicle started cracking and just gets worse year after year

- Gramercy, LA, USA

problem #2

Jan 012014


  • miles
I bought my 2009 Suburban new in November 2009. But at around 60K miles the dashboard cracked. Would this affect the airbags or pose as a safety issue? I have 3 young children in the truck so this better not be a threat to any of us.

- Brentwood, CA, USA

problem #1

Jul 012012


  • 50,000 miles
Our actuators failed on 3 of my doors of my 2009 Chevy Suburban. If you use the remote only the drivers side rear door locks and/or unlocks. If you use the unlock/lock power button only the drivers side rear works. You must use the key to unlock the drivers door and you must either open the window to manually unlock the other doors or reach across the car to unlock the passenger side locks. We contacted GM and they sent us to have a diagnosis done which cost us $99. They estimated the cost to be $900 and told us we were responsible because our warranty ended at 36,000 miles. This is a safety concern. In an accident I wouldn't be able to get to any passengers including my children nor could emergency personnel. I could easily be car jacked or have my belongings stolen due to the locks not working. If my small child choked or had a medical emergency I could not reach them. I watch stories every day on the news of awful people taking or assaulting women by breaking into their cars and hiding in the back seats. This car cost well over $50,000 and this should be a safety recall. There will be a tragedy if this is not fixed.

- Tiverton, RI, USA