hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
82,266 miles

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problem #33

Aug 032019


  • 86,000 miles
Powered lift gate opens on its own with out pushing the button on remote or button on dash

- Silver Bay, MN, USA

problem #32

May 092019


  • 199,000 miles
Dash cracked and totally inploded. Loose parts everywhere. These parts fly everywhere when moving vehicle. Airbag loose and probally could implode without wrecking accident. Definately a hugh safety factor. Maybe nahta would like to drive my vehicle with couple top execs from GM over country roads and Dodge loose scraphnel.05/07/2019

- Colmesneil, TX, USA

problem #31

Apr 012016


  • 50,000 miles
The dashboard cracked in two places at around 50,000 miles. There is a crack between the passenger side airbag cover and the front edge of the dashboard and one over the instrument panel to the front edge of the dashboard. I was told initially that this is simply a cosmetic issue, but subsequent reports suggest that these cracks may cause the dashboard to splinter with airbag deployment, causing preventable harm to passengers.

- Nashville, TN, USA

problem #30

May 182017


  • 60,000 miles
Dashboard is cracked in several places from driver side to passenger side. It has cracked all around the passenger side airbag. In the event of an accident I'm very concerned the dash will interfere with the airbag deployment. I am also concerned it will become like pieces of flying shrapnel. The dash is defective and should have a recall.

- Plant City, FL, USA

problem #29

Nov 242018


  • 109,000 miles
On three (3) separate occasions in the past year, the vehicle enters what appears to be an "electrical system reset" of sorts. This has occurred on long distance trips during operation at highway speeds. The entire electrical system will suddenly power off and on repeatedly, the electric door locks will unlock and relock, the engine will lose power (quite scary at highway speeds) and the vehicle must be removed from the road, powered down, let sit idle for 5-10 minutes and then can be restarted to a normal operating condition. It is almost as if the computer system is resetting itself while the vehicle is in operation and moving. This has happened three (3) times in the past year - all on long trips - March, July, and November. The most recent, instance occurred about three hours into a return trip home and recurred again about 1-1/2 hours later (10 minutes from home) during the same trip. By restarting/resetting the vehicle, I was able to get home. I took to advanced auto and the diagnostic came up negative - no codes, battery and startup all good. I have a large family and use this vehicle to Transport them around town and for vacations and such. This is quite a dangerous situation when it occurs and I am afraid it may leave us stranded at some point in time, or worse.

- Hampstead, MD, USA

problem #28

Sep 152016


  • 127,000 miles
Dashboard cracking in multiple places. By passenger air bag and drivers side above instrument cluster

- Stickney, IL, USA

problem #27

Sep 042017


  • 80,000 miles
The driver side temperature control is very distracting while driving. The setting stays at maximum heat / hot and does not change with the ac running. The driver is always extremely uncomfortable and distracted by trying everything to over and over. Keeping the upper vents closed still hot air comes through. You must keep the system completely off the floor vent, the driver side is extremely hot and causes distraction. Is this a new or unknown report for this vehicle" what has failed to create this problem" is this a safety problem, only while driver is in the vehicle and driving for more than 15 minutes and even worse during summer season.

- Reiles Acres, ND, USA

problem #26

Oct 102014


  • 80,000 miles
Takata recall in addition the dash has split leading right up to the inflator cover. Vehicle was stationary when split appeared. Got in the car (parked in garage) one morning and split was noticed leading right up to the inflator over.

- Windermere, FL, USA

problem #25

Jan 012017


  • miles
Dash cracks: The dash of my Suburban 2009 has a big crack on the side of the driver, it seems that this is a common issue with other owners oh Chevy trucks bought on specific years. The big concern is that in an event of a collision plastic pieces of the dash will easily break and hit driver or passenger causing bad injuries.

- Port Hueneme, CA, USA

problem #24

Aug 082015


  • 70,000 miles
Dash cracked near airbag - safety problem

- Tulsa, OK, USA

problem #23

Jun 152017


  • 136,000 miles
Dash cracked around passenger air bag. Not sure when it happened. It's a common problem.

- Elmira, NY, USA

problem #22

Jan 012011


  • miles
I bought a new 2009 Chevy Suburban in Nov. 2009 and eventually traded it in for another vehicle in July 2015 as the cracked dashboard concerned me. It had 2 cracks, both very close to the airbags. To the best of my knowledge, it started to crack in 2011. However, other defects followed, such as front row center seat lid breaking, drivers and front psgr seat rear pockets breaking, interior door handle started to peel and cut my wife's fingers a few times, liftgate's struts failed in Sept. 2012, got it replaced (paid out of pocket about $200), but broke again in Dec. 2013. On the exterior, the side molding started to curl up in 2010, very embarrassing to see.

- Brentwood, CA, USA

problem #21

Jul 122017


  • 140,000 miles
Dashboard is cracking in several locations. First crack appeared several months ago near passenger airbag, new crack appeared on driver side above instrument panel. Contacted Chevy, and they will not cover any part of the repair. This problem is well documented on the internet (search GM cracked dash).

- Summerfield, NC, USA

problem #20

Jun 192017


  • 154,000 miles
When you engage vehicle in drive, there is a very jerky, push-pull when accelerating until traction control sensor flashes and turns stabilitrak off. This can be very dangerous when pulling out into traffic and the vehicle does not want to smoothly accelerating to a safe merge in speed. I also have an issue with the dashboard cracking and causing the speaker built into the dash to rattle uncontrollable - this is very irritating and a safety issue as it causes me to take my eyes/hands off the wheel to try and stop the rattle!

- Jacksonville, FL, USA

problem #19

Jun 052016


  • 55,000 miles
Dash cracking at corner of airbag compartment. May be due to heat and/or stress (design defect).

- The Woodlands, TX, USA

problem #18

Jun 012016


  • 94,000 miles
2009 the Suburban has a center mounted dash speaker. The weight of this speaker, over time, has caused the dash to crack near the passenger airbag and the steering wheel. I am concerned with the safety of the passenger in the case the airbag is deployed and the dash explodes?

- St Louis, MO, USA

problem #17

May 012015


  • 90,000 miles
Dash is cracked around passenger side airbag

- Sidney, OH, USA

problem #16

Jan 012015


  • 100,000 miles
The dash has three cracks and missing a triangular shape that cracked and fell through the dash. The cracks are worsening. I was advised safe light that photos are taken of dash damage because these cracks are common in these areas for this vehicle. Also, the inside door handles are peeling off and have caused many bleeding cuts on my hands as well as my passengers. Also a known defect in this vehicle. Photos included. I am not certain of when exactly the cracks began or when exactly the peeling began.

- Surprise, AZ, USA

problem #15

Feb 022017


  • 238,000 miles
The dashboard cracked in 2 places out of the blue. One location is consistent with many I have seen shown on youtube and in a potential lawsuit about defective dashboards in GM trucks.

- Fredericksburg, VA, USA

problem #14

Jul 242015


  • 91,674 miles
Dash panel has cracks on driver and passenger side. Both motor mounts are defective. Engine burns oil badly.

- Troutman, NC, USA

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