10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 45,840 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On the instrument panel the message "service air bag" and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked. Back passenger seatbelt won't lock at times.
- Atlanta, GA, USA
This recall has been over a year and half and we are being told by the dealerships there is yet to be a fix. This is ridiculous
- Seabrook, TX, USA
"takata recall". I received a recall in June 2016 and they have not been able to supply a replacement part in 16 months. No one can ride in the passenger front seat because of the danger
- Cedar Bluff, AL, USA
Takata recall so I can only complain after something happens"?" this is taking too long and I have children in my car.
- Fort Lauderdale, FL, USA
Takata recall has not been replaced in truck yet, over a year and a half later.
- Boca Raton, FL, USA
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called nash Chevrolet (630 scenic hwy S, lawrenceville, ga 30046; 770-822-6678 or 678-317-2806) who stated that they were not repairing vehicles at the time. The manufacturer was made aware of the issue and informed the contact of the petition being expanded until December 31, 2017; therefore, no vehicles were being repaired at the time. The failure mileage was unknown. VIN tool confirms parts not available.
- Snowville, GA, USA
The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags) the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation Chevrolet of pembroke pines, Florida was made aware of the recall and stated that the manufacturer had not granted them permission to repair the vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pembroke Pines, FL, USA
The dashboard cracked with no incident to cause it. The vehicle was parked and was noticed when returning to the car. The vehicle is well taken care of and parked/protected with spaces that are covered. There are two cracks, one extends from upper right corner of the passenger airbag and the other starts and extends near the instrument panel. This is a known defect on GM made vehicles manufactured between 2007-2013. There is no event that caused this crack and the vehicle is protected from extreme heat and cold. Non-abrasive cleaning protects are also used on the dash. This happens to a majority of owners of these vehicles and there is even a facebook group with over 4000 members that documents all the problems. This is a safety hazard because if the airbag goes off or a vehicle accident occurs, then small pieces of plastic can easily become projectiles. These vehicles are much to expensive to have these problems with no major event to cause it.
- La Vista, NE, USA
Dash is cracked in 6 different spots; 3 of the cracks being around the passenger air bag. If the airbag were to deploy, the dash would shatter thus causing sharp projectiles to be dispensed in the vehicle cabin potentially causing serious injury to the occupants. The cracks start down where the bolts connect to the body (they extend further down than what can be seen in the photos).
- Suisun, CA, USA
The dashboard has cracked in two locations, at the corner of the passenger airbag cover, and in front of the instrument column. This is greatly concerning because it could cause the airbag to malfunction, or cause other debris from the dashboard to come loose in an accident. This is a known issue and yet no recall has been issued. When in motion the dashboard vibrates violently because the two cracks have compromised the structural integrity and support. The vibrating also causes a significant rattle.
- Spring Hill, FM, USA
Dash is cracked by passenger airbag and it will not allow the cover to attach properly. Sharp plastic edge may cut airbag when deployed making it useless. Also, there is a recall on the airbag and GM is stating that no parts are available and they won't be for a while.
- Highland, UT, USA
Dash is cracked by passenger airbag and it will not allow the cover to attach properly. Sharp plastic edge may cut airbag when deployed making it useless. Also, there is a recall on the airbag and GM is stating that no parts are available and they won't be for a while.
- Canton, GA, USA
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact stated that the air bag warning indicator remained illuminated and the electronic starter failed. In addition, while the vehicle was in reverse, the rear assist sensor failed. As a result, the contact crashed into a tree. The contact sustained neck injuries, but did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part was not available for the recall remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000. VIN tool confirms parts not available.
- Montgomery, AL, USA
Dashboard has begun to crack in numerous areas, 1 area that is very concerning is right by the passenger airbag which I feel concerned that if it were to inflate the dashboard would would send projectiles flying. The dash is also cracking severely above the instrument cluster. Upon research this is a issue that the internet is flooded with and GM refuses to address the problem. I contacted GM in regards to this issue and they refuse to take responsibility although at a dealethis ship when I went looking around 4 out of the 5 vehicles for sale on the lot had the same cracks in the same places. I need help from NHTSA to resolve this issue before my family is put in danger in the event of a vehicle accident. This crack seemed to occur when the weather got cold, I turned on my heat and the desk immediately cracked. This is flawed equipment and we as consumers should not have to deal with it.
- Honea Path, SC, USA
Takata recall - the information available from GM on this recall is that at this time, GM considers your vehicle safe. The fact that 11 people so far have been killed by takata airbag's tells me it is not safe for my family to have these in our vehicle.
- Carson City, NV, USA
Dash cracked, sharp point next to airbag, point can render airbag useless.
- Alton, IL, USA
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
- Richmond, VA, USA
The dash has a crack at the top left corner where the airbag is located. I'm concerned about injury if the airbag is deployed or that it might not deploy properly in a crash.
- Florence, AL, USA
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Dallas, TX, USA
- El Paso, TX, USA