10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
55,026 miles

About These NHTSA Complaints:

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problem #10

Nov 062018

Suburban

  • 95,000 miles
When driving the vehicle, this mostly occurs on surface streets, the stabilitrak lights will come on and then shut off. The problem has progressed and the lights will now come on and then black out the dashboard. The car has even completely lost power while driving and then come back on. This is quite terrifying! the battery has been replaced and is brand new. The only time the car lost power on the highway was when the car was moving at a slower rate of between 30-50 mph.

- Phoenix, AZ, USA

problem #9

Jan 202016

Suburban

  • 103,000 miles
The contact owns a 2012 Chevrolet Suburban. While driving 45 mph, the radio and dashboard lights blinked off and on and the doors locked and unlocked continuously. The contact also stated that the engine was acting like it was stalling. The contact stated that the ABS worked intermittently. The contact was able to pull the vehicle over and shut it off. When the vehicle was restarted, the engine revved highly as if it were in neutral. Upon taking off, the vehicle hesitated as if it would stall again. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 103,000.

- Houston, TX, USA

problem #8

Apr 152015

Suburban

  • 66,000 miles
The contact owns a 2012 Chevrolet Suburban. While attempting to refuel the vehicle, the fuel pump seized several times. The vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.

- Bonnerdale, AR, USA

problem #7

Apr 062015

Suburban

  • 63,000 miles
While just starting to accelerate, the radio shut off, the automatic locks started to go up and down, then the engine light came on and the engine stopped running. I put the truck in park, shut of the engine and restarted without issue 5 minutes later. Two days later, the same thing happened, only this time, when we went to restart the truck, it seemed as though the battery was dead as no dome lights would come on and the fob would not work the door locks. 3 hours later when the tow truck operator showed up, the truck started right up. This has happened 5 times since April 6th. The last time, the engine shut off as I was crossing a four lane highway. Luckily, we were not hit. Seeing multiple reports of the same issue make me think it is not unique to my vehicle. "dead battery" that isn't dead... "locks going up and down", "sudden deceleration". does someone have to have an accident and be killed for anyone to take action on this issue"? why not be proactive and start investigation before someone gets killed?"

- Ingleside, IL, USA

problem #6

Jul 142015

Suburban 4WD 8-cyl

  • Automatic transmission
  • 66,000 miles
Having issues with various warning lights will come on in the dash (seat belt, traction control, air bags), the radio will go dead and the headlights will flicker, and it loses power and steering for a few seconds. It seems to happen when I'm applying brakes or turning corners and just at random times. I'm very worried about this happening for extended periods of time, especially on hard curves when you lose power. The dealer is reporting that it is a ground cable issue and want us to cover the entire cost of repairs. Updated 09/15/15

- Oak Harbor, OH, USA

problem #5

Jul 022014

Suburban

  • 31,637 miles
The contact owns a 2012 Chevrolet Suburban. The contact stated that the air bag warning light intermittently illuminated. The vehicle was taken to a dealer where the technician diagnosed an unknown plug was loose under the passengers seat. The repairs were made but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 31,637.

- Goose Creek, SC, USA

problem #4

Feb 012015

Suburban

  • 14,000 miles
Low miles owner, garage kept, after several days of non-use, ie-parked in garage, vehicle will not start due to a dead battery. Baytown (craft) dealer could find nothing wrong. Current mileage 24K, still does same thing, if vehicle is not driven almost daily, the battery will go dead for zero reason and no one a Chevy know why or what. Have had vehicle at dealer several times and nothing ever fixed.

- Baytown, TX, USA

problem #3

Oct 262014

Suburban 4WD 8-cyl

  • 40,000 miles
On two recent occasions my Suburban has failed to start (battery dead). I went to an auto parts store, they tested the battery and said it was good. Why is my battery going dead? both instances are the vehicle is set on accessories and the radio was working. In both instances the battery would not turn over the engine.

- Lawton, OK, USA

problem #2

Feb 252014

Suburban

  • 63,000 miles
TL - the contact owns a 2012 Chevrolet Suburban. The contact stated while driving approximately 50 mph, the vehicle began to jerk and there was a sudden loss of acceleration power without warning. The contact mentioned that the door locks continuously began to lock and unlock as the radio shut off. The vehicle was towed to a dealer where it was scheduled to be diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 63,000.

- Chandler , AZ, USA

problem #1

May 262012

Suburban 8-cyl

  • 8,628 miles
Went to put my shoes on and I saw that my front end of my truck was on fire.it had been 15 hours since I had driven the truck. There were flames coming out of the front passagner side on the grill. And engulfed the front end of my truck.

- Chippewa Falls, WI, USA