really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,821 miles

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problem #22

Oct 122015


  • 140,000 miles
The contact owns a 2009 Chevrolet Tahoe. The contact stated that the dashboard was cracked in four places and the engine compartment was exposed. In addition, the door lock actuators failed on all four doors and the running boards failed. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified. The approximate failure mileage was 140,000.

- Slidell, LA, USA

problem #21

Jan 062015

Tahoe 4WD 8-cyl

  • Automatic transmission
  • 69,000 miles
The contact owns a 2009 Chevrolet Tahoe. The contact stated that the rear door locks failed to operate. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the rear locks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.....updated 07/22/15 updated 10/11/2017

- Graham, WA, USA

problem #20

Apr 072014

Tahoe 8-cyl

  • 60,000 miles
The lock on the rear, driver side door does not work properly. It will not lock or unlock with the key fob. This is a known problem and GM refuses to cover the repairs unless the vehicle is under warranty. This is a safety issue. My son is in a car seat and is not able to unlock the door himself. There are multiple threads online of people all complaining about the same problem. It's an expensive repair. Shame on GM for not covering this when it is clearly a manufacturing defect!!!

- Southlake, TX, USA

problem #19

Feb 032014

Tahoe 8-cyl

  • 52,000 miles
I own a 2009 Chevy Tahoe and I have been dealing with door lock problems for the past year. The driver door will not open at this point and rear passenger door will not open from time to time. At this moment we have 2 working doors, but I am concerned that in case of an emergency these remaining 2 currently working doors will not open either and my family may be trapped. Someone suggested we contact the national transportation safety board and file a complaint to see if maybe we can force GM into a recall since this is a safety issue. Is this something you would be able to help us with? please advice on how I should proceed with this issue. Thank you so much in advance for your help and cooperation with this issue.

- Sugar Land, TX, USA

problem #18

Sep 012014


  • 75,000 miles
Power locks on driver and rear passenger door stopped functioning properly ( will not lock or unlock ). this could be a serious problem if in a vehicle crash as I would have trouble accessing my child in the rear seat. Could you imagine a car on fire and not being able to reach your child. Please issue a recall to have the door lock actuators replaced. This came up as a very common issue while searching for a remedy.

- Vandalia, OH, USA

problem #17

Jun 272014

Tahoe 8-cyl

  • 45,000 miles
Door lock actuators failed on the two front doors and the driver side rear door creating significant difficulty in both entering and leaving the vehicle. Of particular concern was the great difficulty in removing children from the backseat of the car. The manual locks are out of reach of an adult in the front seat which ultimately requires returning the key to the ignition and lowering the rear window to remove a child from the car. This procedure is time-consuming and I hope that no one ever needs to perform that procedure in an emergency situation such as a fire.

- Baton Rouge, LA, USA

problem #16

Dec 012013


  • 71,000 miles
Driver door and rear door on driver side do not lock/unlock consistently with key fob nor do they lock/unlock with power lock button. I have to manually lock and unlock both doors most of the time. The previous owner said they replaced these a few years back under warranty shortly after purchasing vehicle. Obviously there is a design flaw or mechanical issue causing this to happen. Numerous people have reported the same issue. I have to manually lock and unlock my doors when I leave the vehicle. Passenger side doors appear to work fine all the time. The cost is close to $300 per door to correct and I believe only a 30 day warranty. So it doesn't appear to be a permanent resolution.

- Brandon, MS, USA

problem #15

Mar 022013


  • 28,942 miles
Vehicle's rear passenger side door lock stopped functioning. Door lock will not respond to wireless transmitter, nor unlock button in the vehicle. Lock can be manually opened or closed from within the vehicle, but that does not do me any good when I have a 4 year old child in the back seat.

- Fresh Meadows, NY, USA

problem #14

Nov 142013

Tahoe 8-cyl

  • 47,813 miles
Left side rear door lock actuator does not function, will not lock or unlock with either manual button on armrest or remote keyfob. Assembly receives an electrical signal to lock/unlock but mechanism does not travel enough to complete full lock/unlock.

- Ortonville, MI, USA

problem #13

Jul 012012


  • 74,000 miles
Both back doors on my Tahoe began to stop unlocking and locking when using the clicker. A month later they stopped locking and unlocking using the unlock/lock button inside the vehicle. At the time I had a two month old who I was having to carry through the driver's side door and crawl through to the back to put him in his car seat. I asked the Chevrolet dealership about this & I was told it would cost me around $600 per door. By that time, my front passenger door had also stopped working. I do not understand how this is not a recall. What if there were a fire and I could not get to my children? or heaven forbid I get into an accident and I can't unlock the vehicle to get to my kids. I have done plenty of research on this matter and it seems as if thousands of people are having this issue. Chevrolet has always been our vehicle of choice. I will never buy another Chevrolet vehicle after this. My husband was just looking at buying one of the 2014 trucks and I forbid him to do so.

- Picayune, MS, USA

problem #12

Jul 012013

Tahoe 8-cyl

  • 25,000 miles
The contact owns a 2009 Chevrolet Tahoe. The contact stated that the front driver's side door would not unlock from the interior or exterior of the vehicle. The vehicle was taken to the dealer for diagnosis. The technician stated that the door actuator would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 25,000.

- West Columbia, SC, USA

problem #11

Jul 012013


  • 61,000 miles
Doors will not lock or unlock. Locks make sound that they are trying to engage but have to be manually locked or unlocked. I have small children that I am afraid that will be locked inside my vehicle and I will be unable to open doors without breaking the window.

- Laredo, TX, USA

problem #10

Mar 052013


  • 70,000 miles
Doors do not lock when car moves or when they are locked or unlocked with remote. Kids sitting in back seat could open door and fall out, faulty door lock actuator.

- Charleston, SC, USA

problem #9

Apr 252013

Tahoe 8-cyl

  • 63,300 miles
Both the front driver and passenger inside door handles of this vehicle, a 2009 Chevy Tahoe ltz, which have a chrome colored plastic coating, have become sharp as a result of peeling on the top of the handle, causing cuts to the fingers of the driver and passengers of the occupants. Calls to General Motors were met with acknowledgement of an existing and known problem with this particular part in this model vehicle and trim level, however accommodations are only being made to replace/repair those that were installed in model year 2007. The area of the peeling "chrome" is in an identical location on the identical part on the identical trim level of the identical model of vehicle included in the replacement program. It seems as though GM has limited its inclusion of replacement/repair to a limited amount of vehicles as mandated/suggested by NHTSA based upon its investigation, however it is evident that the scope of the investigation needs to be widened to include all vehicles and owners who are/were affected by the same problem. I have documented the injuries with photographs and numerous complaints to GM requesting replacement/repair have proved unsuccessful.

- Livingston, NJ, USA

problem #8

Jan 012013

Tahoe 8-cyl

  • 80,000 miles
The door does not lock or unlock at certain times, you see the locks try to move up yet it doesn't happen. I need to use the key. I've changed the batteries on the remote thinking it was the reason but it did no good. I know a few others that have a 2009 with same issue to include the cracking of the dash board.

- El Paso, TX, USA

problem #7

Mar 012013


  • 57,000 miles
The contact owns a 2009 Chevrolet Tahoe. The contact stated that the power windows and all four door locks failed when attempting to engage with the automatic key fob and the contact had to manually lock and unlock doors. The failure recurred intermittently. The vehicle was not inspected. The manufacturer was made aware of the failure. The approximate failure mileage was 57,000. The current mileage was 60,000.

- San Leandro, CA, USA

problem #6

Feb 252013

Tahoe 8-cyl

  • 58,000 miles
Door lock on the driver's side rear doesn't not want to lock. Cannot lock the door by pushing the door lock button on the key fob or lock button inside the car.

- Geneva, IL, USA

problem #5

Dec 082012


  • 39,000 miles
The contact owns a 2009 Chevrolet Tahoe. The contact stated that the doors would not lock when utilizing the electronic key fob from the exterior of the vehicle. When the contact was inside the vehicle, the doors would not lock or unlock automatically, only manually. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the door lock actuator assembly would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 39,000. The VIN was not available.

- Cartersville, GA, USA

problem #4

Sep 012009

Tahoe 8-cyl

  • 1,000 miles
Auto door locks failed to function. This has continued thru several repairs including today - 11/30/2012.

- Union Grove, AL, USA

problem #3

Apr 272012


  • 80,000 miles
The contact owns a 2009 Chevrolet Tahoe. The vehicle was taken to an independent mechanic for an unrelated repair and they detected that the transmission dipstick had broken. In addition, both front passenger and rear driver side doors would not lock. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 80,000. The VIN was unavailable.

- Tyler , TX, USA

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