pretty bad
Typical Repair Cost:
Average Mileage:
50,150 miles
Total Complaints:
48 complaints

Most common solutions:

  1. not sure (21 reports)
  2. replace condenser (17 reports)
  3. replace compressor (5 reports)
  4. new rear evaporator (2 reports)
  5. replace condenser and freon (2 reports)
  6. had to buy the part and have dealer install, almost a grand (1 reports)
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This problem may be covered under warranty. Ask your Chevrolet dealer.

« Read the previous 20 complaints

problem #28

Jul 162017

Tahoe LTZ 5.3 LITER

  • Automatic transmission
  • 30,940 miles

First Chevrolet vehicle to have a failure like this so soon at 30,940 miles and 3 years and 4 months out and considered low mileage vehicle. I don't recall ever having this kind of A/C failure with any of my past GM Chevy or Cadillac purchases over 30 years. Didn't take long with a simple internet search to realize some sort of common repetitive problem happening with this 2015 Tahoe and other 2015 Tahoe's. I'm lucky I guess to have purchased the $100.00 deductible extended warranty that covered my rear and the Tahoe. At the same time I replaced the two front tires due to a screw embedded in the right front outside wall of the tread. With nearly 31K in miles, I determined it best to replace both for a better drive and ride. That was about $538.00 on top of the $100.00 deductible payment for the A/C compressor replacement. Wonder where the screw came from? the road or the A/C compressor burning up and whatever else blowing up with it? Driving on I-35 East between Denton, TX and Dallas, TX the day before the A/C burnout, who knows with that Interstate ongoing construction mess!

- Michael P., Oklahoma City, US

problem #27

Jul 012017

Tahoe LT V8

  • Automatic transmission
  • 60,000 miles

When I pull into Martin Chevrolet where I have had my truck maintenance work done, I spotted the service advisor that I have dealt with since I purchased the vehicle. He said " Mr. Tolbert how are you today" I told him I was hot and he immediately said your condenser has went on your vehicle...Is was like he was waiting for me to say this! He initially told me that the condenser was on back order and he had no idea when they would come in. His advice was to check back weekly.

I then called GM to complain about the problem and to voice how unhappy I was with this issue, the gentleman that took my called was very pleasant, but helpful.

I explained to him that I learned that there had not been a recall for the condenser and he explained to me that the there had not been a recall because it was not a safety issue. I went on to tell him once a class action lawsuit takes place I'm sure GM would provide a solution to the issue.

I mentioned that I have a 4 year old child that rides in the back seat of the car in this California 105 degree heat is a safety issue! And how about taking to my mother, who has been diagnosed with lung cancer, to doctor appointments and running errands with her is not a issue then what the heck are issue that will concern GM?

My complaint has be "expedited" and I am awaiting a response from GM.

My vehicle is a GM certified pre-owned truck and I purchased the extended warranty...That being said, my question is was the multi-point inspection carefully done? How long has this condenser really been leaking?

- Elroy T., Torrance, US

problem #26

Jun 302017

Tahoe LT 3.2L V6

  • Automatic transmission
  • 76,023 miles

I need my air fixed bad. It's entirely too hot to be riding around with no cooling system and defrost. I've only had vehicle for 1yr.

- tclay-brunson, Wilmington, US

problem #25

Jul 102017

Tahoe LTZ V8

  • Automatic transmission
  • 23,000 miles

These pieces of crap at General Motors have a nationwide shortage of condensers that are leaking on all 2015 and later a/c. They are keeping quite about all of it. My Chevy dealer said they have lots of vehicles sitting that can't be sold until the condensers are replaced. I'm so damn mad I could just lose it. It is hot as hell in Alabama with humidity like a steam sauna. I am done with GM sh*t and Chevrolet. If I can sue them, trust me I will!

- Sherry A., Tuscaloosa, US

problem #24

Jun 122017

Tahoe LTZ V8

  • Automatic transmission
  • 56,000 miles

AC stopped working. It wasn't blowing out hot air, but I called it "luke-cold". I took it to my mechanic and they diagnosed it as a hole in the condenser and that it should be covered under warranty and to take it to the dealer. I called the dealer and at 56K I'm outside of the bumper-to-bumper warranty. I then went to take it back to the shop when the shop called to say they'd looked into it more and there is a nation-wide back-order on Tahoe condensers. That's when I started to dig into the issue and found this site. It looks like this is a big issue and hopefully will be covered under a recall soon. The bad news is that I have a 12 hour road trip coming up in 2 weeks with two kids. That is NOT going to be fun with no AC.

- Michael O., Doylestown, PA, US

problem #23

Jun 022017

Tahoe LT V8

  • Automatic transmission
  • 70,000 miles

2015 Tahoe - a/c condenser is cracked. Nationwide back order for part and no idea when I might get my truck back. In the meantime, the loaner they have available is a Camaro. Sounds nice, and I'm thankful to have something to drive in the interim, but with a family of 5 and a husband who's 6'9", it definitely is not practical or comfortable.

- emwrlw, Wimauma, FL, US

problem #22

May 012017

Tahoe LT

  • Automatic transmission
  • 65,000 miles

Same issue as all the rest:

1.) A/C stops working 2.) Mechanic replaces freon but can't find a leak in the lines 3.) A/C is blowing hot air again after 3 days; freon completely gone 4.) Mechanic runs dye through lines to find the leak, replaces freon again 5.) A/C is blowing hot air again after 2 days; freon completely gone 6.) Mechanic notes a Technical Service Bulletin (TSB) and widespread complaints of issue with compressor...suggests browbeating Chevy dealer over the issue, given how new the truck is. 7.) Issue raised with Chevy dealer...no response, as yet (not expecting anything positive)

Probably the last GM vehicle I will ever purchase. Going back to the Japanese or Germans (much as I want to buy American).

- Sven J., Mc Lean, VA, US

problem #21

Jun 022017

Tahoe LT V8

  • Automatic transmission
  • 70,000 miles

Heat in the Tahoe is extremely inconsistent. One minute 70 degrees is comfortable, the next it's burning up. On cold days we have to turn the heat to 80 to get it warm and then in the afternoon, down to 68 before the "heat" would go off and cold air would blow. Usually turning off the a/c, waiting a while and then turning back on would work, but when the condenser cracked all fixes failed.

- emwrlw, Wimauma, FL, US

problem #20

Apr 202017

Tahoe LT V8

  • Automatic transmission
  • 42,000 miles

AC failed in April. Took to dealer and they said it would cost $2000 because it was just outside of warranty. I asked my own mechanic to research and he said he couldn't find the condenser anywhere. At that time, I started to research. I contacted Chevy directly and they said they would cover $1800 of the cost if the work was done at the dealer. Issue now is finding the part. They are severely back ordered. My dealer has 13 on order just for one dealer. Taking about 60 days to fulfill the part.

- Tom B., Bellevue, US

problem #19

Mar 222017

Tahoe LTZ V8

  • Automatic transmission
  • 68,000 miles

Purchased new model Chevy Tahoe 3 years ago and A/C not working. I live in the northeast and only use the AC 6 months/year. Was told the part is on back-order for at least 10 weeks - due to the number of 2015 Chevy Tahoes with this same issue that need the part. This is obviously a company wide issue that needs to be addressed since 2015 was the brand new model for the Tahoe. Was told the part will be over $2000 (on a 3 year old car!!!). Hoping my dealer goes to bat for me w/GM and I get reimbursed for the part. But even with that I will have to wait until the summer to get the part and will have NO A/C. This is my 3rd and last GM car for sure.

- Mj C., St Davids, US

problem #18

May 112017


  • Automatic transmission
  • 38,500 miles

gm should cover this. and the answer of not letting us know when the parts are coming in is total BS

- Steve L., Orange, CA, US

problem #17

May 052017

Tahoe LT V8

  • Automatic transmission
  • 56,000 miles

I'm a big fan of the Chevy SUV line up. Past owner of 3 Suburbans and each model better than the last. Super reliability. However I'm concerned of this Tahoe. The A/C just stopped working and I see quite a few similar issues. Hopefully they cover the repair. No way A/C should fail in this day and age. I suspect a larger issue as I had inquired that the heat was not consistent. One day 70 is comfortable, the next day feels like 85, the next day feels like 60. Wish me luck, but this could be a critical point in my GM lifespan.

Update from Aug 13, 2017: Update. After 2 visits to the dealer, they found a very tiny crack-hole in the rear AC line. The cost to fix estimated $880 plus tax. I passed and will seek alt solution. Two weeks later I'm contacted by lawyer group asking about a class action lawsuit on GM for failing to fix this known situation. Poor quality lines, under vehicle exposed to the elements that easily cracks, losing coolant and in many cases ruining the compressor.

- Jay C., Saint Albans, VT, US

problem #16

Apr 192017

Tahoe LTZ

  • Automatic transmission
  • 59,000 miles

AC has stopped working, part number 84211191 is on back order and dealership does not know when they'll have it. Another dealership has 6-7 people waiting on same part, some as long as 5-6 weeks. With warm weather upon us, we need to get the AC Fixed.

Update from May 6, 2017: still no ETA on the arrival of the part needed to fix the AC

Update from Aug 11, 2017: we had to pay for the part, luckily we were able to get it after waiting only about 45 days.

- Brian C., Powell, OH, US

problem #15

Mar 302017

Tahoe LTZ

  • Automatic transmission
  • 54,000 miles

This vehicle is young and expensive, there should be no way the condenser is bad. The worst part is the replacement is on national back order and the dealership says I will get a postcard once the part comes is available. Are you kidding? A postcard? Checked aftermarket parts and they are not available either. Something needs to be done.

- Kurt D., Severna Park, MD, US

problem #14

Apr 192017

Tahoe LT V8

  • Automatic transmission
  • 46,000 miles

I bought a brand new 2015 chevy Tahoe and after 10 months with 26,000 miles my ac stop working. so I took the car to the dealer and they found that the ac condenser was leaking . since the car was under warranty they replace the condenser for free. after the part was replaced 8 months later with 46000 miles i got the same problem again but this time the dealer say that they don't have the part in stock and when i call GM they told me that the part is in national backorder and they don't know exactly when part gonna be available . so I'm stuck with $75000 car that i can not drive because the ac don't work and its summer time here in Nyc and the weather is really hot almost 85 degree . and its been 2 weeks already that I'm waiting for the part and now GM telling me that the it will take up to 3 months to get the condenser which is ridiculous because i have to work with the car to pay my bills . i still have to make the car and insurance payment on time . i regret why i bought this car and GM is the worst car manufacture to deal with. i just cant believe that all GM 2015 and up SUV got the same problem WITH THE CONDENSER but they don't wanna do any recall .

- bigmo, Bronx, US

problem #13

Apr 012017

Tahoe LTZ

  • Automatic transmission
  • 70,500 miles

We love our dealership service department. They are very efficient and great customer service! We did take the Tahoe in and found that the AC issue is very common in 2015's and it is so common, the part they need to fix it is on a week backorder!

- Dianne S., Ada, OK, US

problem #12

Sep 052016

Tahoe LTZ 5.3L V8

  • Automatic transmission
  • 45,000 miles

Paid close to 70k for this vehicle, air stopped working properly. If it's 70 degrees out in the morning or at night, when the vehicle is moving it seems to cool a little. Will not cool when stationary. Weather is currently 95 degrees most of the time during the day. Out of Warranty. Just had steering column replaced. I feel like a made a huge mistake.

- tahoeltz@npr, New Port Richey, FL, US

problem #11

Aug 032016

Tahoe LT 5.3L

  • Automatic transmission
  • 50,000 miles

This SUV lives in Michigan. No way should it only last 2 years. Plus I had to pay to replace it as my warranty was up. Too many miles

- Michael H., Sparta, MI, US

problem #10

Aug 222016

Tahoe LTZ V8

  • Manual transmission
  • 48,500 miles

The AC stopped working in the front and then the rear. It was low on freon. Then a week later it completely blew hot and brought to dealer. They fixed it and it stopped working 3 days later. Of course they say AC is another part they didn't repair. Total cost is $1600. Will never purchase another Tahoe again. I have had the sunroof leak, console fall apart and trim come off. This is my second 2015 Tahoe because the first one's steering column locked up. This is the worst SUV I have ever owned. For $63,000 I expect more than this. The dealers are so backed up in service because Chevy is junk I had to bring it to GMC for repairs after suffering in heat of 100 degrees for two weeks. No thanks, never again will I buy Chevy and to think I was once a loyal customer and that's all I drove. My neighbors both owned Chevy suburbans and have had similar AC problems, they both got rid of their suburbans also.

- Telesia B., Des Allemands, LA, US

problem #9

Jun 292016

Tahoe LT

  • Automatic transmission
  • 60,000 miles

Really disappointed that this expensive vehicle would have an issue like AC going out at 2 years old. And of course it is out of warranty. I live in the Pacific NW so only use AC in the spring and summer, so it has not even seen a lot of use. But when you need it, you need it. I have not taken it in as I have not had time so I do not know what this will set me back yet. Again this is not something that should go out in such a short time so I am truly irritated and disappointed in Chevy. This was my first Chevy, but given this issue and a couple others I am not happy about it might just be my last. I am sad that it seem Chevy does not stand behind it's product.

- Susan H., Bellingham, WA, US

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