Front suspension cross-member of my 2000 Chevrolet Tracker has corroded through the heavy gauge metal adjacent to a support bolt and risks affecting the structural integrity of the vehicle. This is a heavy gauge structural member that should not have rusted through. Severe rust-through is the result of improper metal surface treatment by the manufacturer and needs to be recalled. Please force the manufacturer to address this safety-of-life issue on these vehicles as a catastrophic collapse of this component, if it occurs during driving, results in wheel collapse because this member supports the wheels A-frame. I estimate this rusting has been ongoing since 2009 even though I just saw it in 2012. I base this on the fact that in 2012 there was a hole rusted through the cross member that I could fit my thumb through however, holes of this size usually take a few years to develop and I never noticed it previously. This means that sub-surface rusting was occurring for a few years with surface rust obscuring this, which explains why the hole was not visible until just recently (when the surface rust collapsed, it exposed the hole beneath it).

- Centerville, OH, USA

Vehicle was taken to Chevy dealer to replace rusted crossmember on steering suspension system in May 2010. The dealer stated that the recall had expired a long time ago and the cost of replacement would be about $800. The recall, which the dealer kept, clearly stated that the recall was valid for ten years from date of purchase. The vehicle was purchased in December 2000. The dealer refused on two addition dates to honor the recall or GM's agreement to extend their warranty to a full ten years or 150,000 miles as your website indicates. Help us if you can.

- Johnstown, OH, USA

I have recently had to replace my steering shaft on my 2000 Chevy Tracker. This exact same part has been recalled in the 1999 Tracker. Why is it not recalled in the 2000 when it is the exact same part??this has cost me over $500. I was driving in my vehicle with my 2 year old and 5 year old when it went out. How upset I was when I learned through Chevy that it is the same part but since it was a different year they would do nothing.

- Lindenhurst, NY, USA

The key did not come out of the ignition. The vehicle was towed to the dealer and the ignition switch was replaced. The consumer noticed a burning smell. The dealer stated that the reservoir for the 4-wheel drive was burning oil. The ignition problem was a common problem with GM vehicles. The drive train developed a noise, metal was found in the rear end, the steering shaft mechanism broken and allowed the key to go back into the lock position, the fuel gauge was intermittent, and the A/C was inoperative.

- Ogdensburg, NY, USA