10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
73,043 miles

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« Read the previous 20 complaints

problem #29

Aug 032009

Traverse

  • 4,000 miles
I have a 2009 Traverse lt. After owning the car 3 months we started experiencing a "bucking issue" when turning at slow speeds and coming off highways on curves.very dangerous!, the steering wheel pulls in the opposite direction you are steering in a rhythmic pattern. Chevy replaced the entire rack & pinion system - still had the same issue. The car has been back many times and bleed over 24 hour period. Still the same issue. Chevy insists there are no recalls or alerts on this problem but clearly from posts on the internet there are problems. The car is now 4 years old with 45,000 miles on it - mostly local driving. Still very concerned that with my wife and kids using the car mostly the bucking may pull the car in the opposite direction when exiting an off ramp. I have been a loyal Chevy owner since I was 16 but this issue has happen to so many people I can't understand why they cannot identify and fix the problem. I fear that it will take a major incident to bring this issue to light.

- Huntington, NY, USA

problem #28

Apr 122013

Traverse 6-cyl

  • miles
Car in repair shop getting new intermediate steering shaft, mechanic stated that rack& pinion was seeping oil on both sides.will need replaced soon, vehicle has 51000 miles.

- Mogadore, OH, USA

problem #27

Oct 122011

Traverse

  • 50,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while driving 15 mph, the power steering assist failed. The contact stated that he had to shut off and restart the vehicle in order for the vehicle to function properly. The vehicle was taken to the dealer for inspection and they stated that the power steering pump needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified but no assistance was provided. The failure mileage was 50,000.

- Bowie , MD, USA

problem #26

Jan 012013

Traverse

  • 62,000 miles
Driving vehicle at slow speeds and turning is near impossible. Power steering fails. This is a saftey issue, and would not be able to avoid an accident if we needed to.

- East Brunswick, NJ, USA

problem #25

Mar 102013

Traverse

  • 46,860 miles
Going around a corner on a highway at approx 55 miles per hour the handling of the car becam erratic and difficult to control and uncontrollably shifted into the left lane. I forced it to the side of the road and determined we lost power steering. Had to manhandle it to our repair shop. The mechanic replaced the power steering pump and bled the system. Still was not right. Replaced the pump again and re-bled system. Still no better. Researched problem and found that we have to repalce the rack as well. Should not have to put this kind of money into a vehicle with 46,860 miles on it. GM will do nothing. There is no way that my wife or my daughters could have safely got that car to the side of the road and they both drive the car. Have no decided to repair vehicle yet. Will be contacting the better business bureau. Amazing no one have had a serious or fatal accident yet.

- Binghamton, NY, USA

problem #24

Mar 172013

Traverse 6-cyl

  • 50,000 miles
While driving experienced total steering failure. Could not turn car at all. Required complete sytem replacement of power steering pump and steering rack. Appears to be very common problem with car.

- Atkinson, NH, USA

problem #23

Mar 162013

Traverse 6-cyl

  • 50,500 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while driving 30 mph, the steering wheel started moving without any response from the wheels. The contact mentioned that the traction control and the air bag warning lamps illuminated immediately after the failure. The contact lost control of the vehicle and crashed into a snow bank. No injuries were reported. The vehicle was inspected by an independent mechanic, who diagnosed that the steering shaft detached from the steering column. The manufacturer was made aware of the failure but did not offered any assistance. The vehicle was not repaired. The failure and current mileage was 50,500.

- Ortonville, MN, USA

problem #22

Sep 012012

Traverse 6-cyl

  • 60,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that the power steering assist malfunctioned and the steering wheel seized. The vehicle was taken to the dealer where they advised him that the power steering pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 60,000. The current mileage was approximately 80,000.

- Powell, OH, USA

problem #21

Feb 122013

Traverse

  • 52,221 miles
While pulling into my neighborhood off of the main street my power steering failed without warning. I nearly collided with a car pulling out of my subdivision as I could barely turn my car, it took all of my strength to get it to turn. If my wife had been driving there is no doubt that she would've hit the car pulling out. I got the car to my mechanic and he found a faulty power steering pump and rack and pinion.not what I expect for a vehicle with 52,000 miles on it. Over $1,000 and three days later I have my vehicle back. From what I've been reading on the internet this seems like a pretty common issue with these vehicles. I think a recall is in order before someone gets injured or killed. This is my first and possibly my last Chevrolet depending on how things go from here. I realize things go wrong on vehicles from time to time but this seems to be a pretty common problem with this particular vehicle. Please do the right thing and recall these vehicle's as this isn't an isolated issue. It's not like your customers have a thousand plus dollars lying around to fix something that is clearly faulty.

- Kalamazoo, MI, USA

problem #20

Feb 022013

Traverse 6-cyl

  • 80,700 miles
Power steering failed without warning while turning left onto a side street from a stop, nearly a traffic crash with oncoming traffic. Following the initial incident, the problem occurred at lower speeds of less than 30 mph while coasting, foot off gas, around corners and curves. Problem persistent, absolutely no power assisted steering in parking lots at low speeds and trying to park. Problem corrected itself while accelerating, or by raising engine RPM's. upon checking, power steering pump reservoir, it was found to be dry. Upon filling pump, there was no change to the problem. Taken to dealer, diagnosed the problem as a pump bearing failure. Approximately 1 month prior, 75,000 mile service performed by dealer, power steering fluid checked by dealer, found to be full at that time. Power steering pump replaced, system flushed, no leaks found. Dealer advised of an ongoing problem with power steering pump failure to this make and model, but no recall by GM. Repair cost between $750, for pump and flush, and $1200 with other system problems. Due to disabilities, unable to steer vehicle, had to turn driving over to another person in the vehicle. Definitely a safety issue!

- Flat Rock, MI, USA

problem #19

Dec 032012

Traverse 6-cyl

  • 75,000 miles
The power steering stops working when going at slow speeds. Diagnosed by dealership as power steering pump and gear leaking. It becomes nearly impossible to turn the steering wheel when parking or at times turning onto roads. Our neighbors just took theirs in for the same exact issue.

- Oconomowoc, WI, USA

problem #18

Nov 022011

Traverse 6-cyl

  • 26,000 miles
As we were driving along an on ramp to a highway as we reached 55mph the vehicle was sluggish and would "pull" constantly as we tried to accelerate all the way until we reached 65-70 mph. This started happening more and more frequently even while driving at lower speeds on city streets. Again getting that "pulling" or "bucking" sensation as we tried to accelerate. We took the vehicle to the dealership and they returned it stating they found no error codes and could not duplicate the problem. After another month of the same thing happening almost daily on every commute we took the vehicle in again to the dealership. This time they were able to duplicate the "issue" and said the cause of this problem was the motor mounts which they replaced. This made absolutely no sense and sure enough the vehicle still has the same issue to this very day. 2nd issue is the steering going completely out as you make turns going at slower speeds such as making a left hand turn or turning in to a parking space. As I started making a turn in to a parking space I had to slam on the brakes to avoid hitting the car next to the empty space I was trying to go into because it felt like the "power steering" went out and could not turn the wheel at all. We have taken the vehicle to the dealership and power steering fluid and pump are working "fine" according to mechanics. I can not believe there has not been a recall on this issue since many Traverse owners have the same problem which is a major safety concern especially when we are talking about not being able to control a vehicle going around 25-30 mph in a parking lot or making turns in front of oncoming traffic (left turns). Please help with these issues.

- Cathedral City, CA, USA

problem #17

Oct 312012

Traverse

  • 64,000 miles
When making turns at slow rates of speed, around 30 mph. Steering becomes extremely difficult to turn, making it nearly impossible to maintain control of the vehicle. Does not happen regularly but is happening more often. Power steering fluid checks okay. During some instances steering will make popping noises, this happens when turning either left or right.

- Nora, VA, USA

problem #16

Nov 172012

Traverse 6-cyl

  • 58,500 miles
Was traveling on an interstate highway at 65 mph, felt a slight thump in the steering wheel. When I tried to turn to switch lanes, the steering wheel was next to impossible to turn. I was able to drive the car but it took all of my strength to operate the steering. I am a 50 year old physically able male, if it were my wife or daughter driving, it could have been catastrophic.

- Saratoga Springs, NY, USA

problem #15

Jun 012012

Traverse 6-cyl

  • 65,000 miles
While driving at slow speeds and going to turn corner, into a parking spot, or turning vehicle in general, steering gets very hard as if power steering went out. Power steering fluid checked routinely because if this. Have had several near miss accidents due to not being able to stay in correct lane while turning with multiple turn lanes. Thankfully other drivers were alert that I was not staying in my lane. Problem is intermittent but becoming more frequent.

- Jarrell, TX, USA

problem #14

Sep 132012

Traverse 6-cyl

  • 41,700 miles
I was in the process of making a left hand turn when my steering wheel locked when I finally got the steering wheel to loosen and move back into place I heard a loud popping sound. Then my car on the front passenger side dropped to the ground due to the front tire axle braking which caused me to hit the back of a park vehicle. The brake of the axle appeared to clean as though the axle was never apart of my car. The incident scared me a lot and it could have been a lot worse. I do not understand how this could have happened on 3 year old car and I did not have any real warning signs prior to this. I would like to get this issue resolved as I am now without my car and I have to face repairing someone else's vehicle.

- Chicago, IL, USA

problem #13

Mar 012012

Traverse

  • 75,000 miles
The contact owns a 2009 Chevrolet Traverse. The contact stated that while turning the steering wheel, the steering wheel would seize without warning. The contact had to turn the steering wheel several times in order for the steering wheel to become loose. The failure recurred as the contact made sharp turns. The vehicle was not taken to dealer or a repair shop for inspection or repair. The manufacturer was not made aware of the failure. The VIN was not available. The current and failure mileage was 75,000.

- Walhalla, SC, USA

problem #12

May 152012

Traverse 6-cyl

  • 118,000 miles
Turning left against traffic steering wheel locked in place for a few seconds and then released quickly causing a very unsafe condition of turning hard with nothing and then almost U-turning with too much turning strength. There is no warning of steering stoppage. It was out of warranty and dealer suggested changing fluid as it was over 100K miles. Took to independent shop and was told I need a rack and pinion. R & P was replaced and problem still existed. Oem R & P replaced and problem still there. There is a steering solenoid that was replaced because it was full of dirty steering fluid. That did not repair it either. There is a pressure relief valve in the power steering pump that failed intermittently and the whole pump needed to be replaced. It appears the Traverse is having a lot of "steering issues". this Traverse has a lot of highway miles and the problem took a while to develop. I have been talking to Chevrolet about this and they do not want to acknowledge a "problem". I spent $1200 having this issue resolved. When the steering first reacted this way, I felt in danger with the oncoming traffic, and the steering went violent when it released causing another dangerous situation of turning too far into more traffic. As I look at steering problems with this model there are numerous complaints and if mileage piles up a dangerous condition will occur and possible wrecks.

- Sugar Land, TX, USA

problem #11

Mar 152012

Traverse

  • 51,000 miles
The contact owns a 2009 Chevrolet Traverse. While driving approximately 55 mph the steering wheel became difficult to maneuver and the power steering stopped functioning. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 51,000.

- Annville, KY, USA

problem #10

Nov 102009

Traverse

  • 10,000 miles
Steering was making a whining sound when turning the wheel. This happened within 3 months of purchase of the vehicle. Since it was under warranty, Chevy "fixed" the problem. 2 years later after the "fix" the steering is again making the whining sound when turning the wheel. The vehicle is no longer under warranty. We haven't yet had Chevy look at the problem again, but judging by the other complaints in the NHTSA database, we will likely have to shell out over $1000 to get this problem fixed again.

- Clifton, VA, USA

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