The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2012 Chevrolet Volt, both ongoing and closed, are listed below:

  1. INVESTIGATION: Passenger Sensing System Malfunction

    NHTSA Preliminary Evaluation #PE19013

    • Status:
      PENDING
    • Date Opened: September 17, 2019
    • Date Closed: N/A
    • Recall: No recall yet

    Component(s): Air Bags: Occupant Classification System - Ocs (Front Passenger)

    Summary: The Office of Defects Investigation (ODI) has received 17 complaints alleging a malfunction of the Passenger Sensing System (PSS) for the front outboard passenger frontal airbag and knee airbag in Model Year (MY) 2012-2013 Chevrolet Volt vehicles. Complaints report illumination of the passenger airbag status indicator, the airbag readiness light, and the Service Airbag message display. Complaints allege the cause of the PSS malfunction to be the system sensor located under the trim cover of the front passenger seat. A malfunctioning PSS could result in the potential suppression of the passenger frontal and knee airbags if the front passenger seat is occupied by a person of adult size.ODI is opening this Preliminary Evaluation to characterize the scope and severity of the potential problem and to fully assess the potential safety-related issues.The ODI complaints sited above can be viewed as www.nhtsa.gov under the following ODI identification numbers: 11241141, 11210834, 11182059, 11176661, 11171650, 11151914, 11150221, 11128360, 11110642, 11100339, 11096766, 11093957, 11093379, 11090377, 11064619, 11061616, 11022955

  2. INVESTIGATION: Post-Crash EV Fire Hazard

    NHTSA Preliminary Evaluation #PE11037

    • Status:
      CLOSED
    • Date Opened: November 25, 2011
    • Date Closed: January 20, 2012
    • Recall: No recall issued

    Component(s): Electrical System:Battery

    Summary: The subject vehicles, which employ emerging technology, are range-extended electric vehicles that utilize a high voltage (HV) battery to provide energy for propulsion. The HV battery is lithium-ion based technology that has a nominal full charge of 390 VDC, a 16 kWh capacity, and a control system that incorporates liquid (antifreeze) cooling and various electronic devices (control modules, sensors, wiring, etc) to monitor and manage the HV battery. The HV battery, portions of the cooling system, and the control system are contained within a common enclosure.During an NCAP oblique side pole impact test conducted by NHTSA in May 2011, the pole struck and deformed the sill plate under the driver's door at a location where there is a structural member. The lateral member displaced inward, pierced the HV battery enclosure and battery, and caused a battery coolant leak. Thereafter, the Agency conducted a rollover test (the rollover test consists of four 90-degree rotate-and-hold movements about the vehicle's longitudinal axis). In that test, the HV battery and electronics were exposed to coolant that leaked as a result of the crash. The vehicle fire that occurred three weeks later and the additional testing NHTSA conducted are discussed in a report titled "2011 Chevrolet Volt Battery Fire Incident Report" a copy of which is available in the public file. The report indicates that intrusion induced coolant leakage, and subsequent rollover that saturates electronic components, were the only test conditions which resulted in a subject vehicle HV battery fire.GM announced its intention to conduct a free-of-charge customer satisfaction campaign (CSP) on the subject vehicles on January 5, 2012. The action affects 14,735 vehicles produced prior to December 21, 2011. The CSP addresses three areas related to the issue under investigation. The first involves a modification/strengthening of the structure of the vehicle in the area where battery intrusion occurred in the May 2011 test. The second involves adding a sensor that detects excessive HV battery coolant loss, and control system software that then alerts the driver and prevents recharging of the HV battery. When the battery cannot be recharged, it will be depleted to a lower energy state as the vehicle continues to operate on the internal combustion engine. Lastly, a tamper-proofing device will be added to the system to prevent consumers from adding coolant. GM discusses these revisions in its response to an Information Request (IR) issued by NHTSA, noting that vehicles produced in calendar year 2012 and later will be manufactured to this condition.In December 2011, and at the same test facility, NHTSA repeated the May 2011 side impact test using a model year 2012 Volt modified to the structural condition described in the CSP. The test did not produce intrusion of the HV battery, a coolant leakage, or a fire (see test 7611, available at www.nhtsa.gov/Research/Databases+and+Software). In its IR response, GM describes four (4) additional side impact tests of modified subject vehicles it recently conducted using various build configurations and impact speeds (including higher speeds). GM reports that none produced HV battery intrusion, coolant leakage, or a fire.As noted in the complaint counts above, ODI has not identified a crash occurring in consumer's use of the vehicle that has resulted in a vehicle fire, or produced coolant leakage. ODI notes that side impact crashes with pole-like structures, such as would strike the sill plate, occur fairly infrequently, and such crashes with rollovers are even less frequent. A defect trend has not been identified at this time, and further investigation does not appear to be warranted. Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.