pretty bad
Typical Repair Cost:
Average Mileage:
68,503 miles
Total Complaints:
31 complaints

Most common solutions:

  1. not sure (24 reports)
  2. replace heater core and radiator (7 reports)
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problem #31

Jan 152017

200 S V6

  • Automatic transmission
  • 41,000 miles

forewarned, Last year sometime during January 2017 at about 41,000 miles, I noticed that my 2012 200 S passenger side never seemed to be warm enough. Then, I had the opportunity to ride as a passenger in my own vehicle. No wonder! The heat wasn't working right on the passenger side. The heat on the driver's side seems fine, but it gets progressively cooler each vent to the right. The far right passenger vent blows cold air. The colder it is outside, the worse the situation is. I took it to the dealership immediately because I have an extended warranty. They told me that my coolant (from the factory) had broken down, and the sludge was clogging the heater core. My warranty would not cover the repair because the dealership could not verify that the heater core was malfunctioning. The dealership apparently has a star report on this (meaning it is a well known and documented issue that affects the 2011s through the 2013s at minimum). The dealership's fix is to replace the heater core, coolant and radiator to the tune of $1500+. I of course said no way. I bought my own coolant and flushed the system myself with the assistance of a mechanic family member.

Fast forward to now. I now have 51,000 miles and the heat is still not working. Both hoses coming from the heater core are hot. This leads me to believe that the heater core is NOT blocked. I took it back into the dealership since my warranty runs out March 2018. They sat in the vehicle, turned on the heat, and immediately told me that the heater core was blocked. They NEVER looked under the hood or did ANY other diagnostic. I informed the dealership that I had already flushed the system and the hoses ARE hot. The heat just isn't coming through the vents. Alas, they DON'T care. I picked my car up tonight still with only half heat. I've bought a Chilton repair manual for my vehicle. I plan to do my own research and fix the problem myself given time, money, and a little tool wielding.

I love my car. But, this makes me regret buying the vehicle. This makes me wish that I wasn't in a MOPAR family or I would NEVER buy another MOPAR again. If any of you out there are interested in buying a Dodge Avenger, Chrysler 200, or end of run Chrysler Sebring, just don't. This isn't worth it. Do you research. All three of these models are having similar issues. If you are considering buying a vehicle that has had this issue "fixed," be forewarned. There are folks out there that have had the heater core, radiator, and fluids replaced, and the issue resurfaces several years later. This tells me that the PARTS and/or coolant is faulty from the factory. I've called Chrysler. They refuse to acknowledge an issue.

- , Shippensburg, PA, US

problem #30

Dec 222017

200 Limited 3.2L V6

  • Automatic transmission
  • 100,000 miles

Heat stopped working on passenger side of car. Warm air quit blowing through passenger side air vents.

- , Waterloo, IL, US

problem #29

Jan 112017

200 LX V6

  • Automatic transmission
  • 75,230 miles

Evidently there have been numerous complaints about this issue and Chrysler refuses to take ownership of it and fix the problem. Mechanics are profiting from this issue and not fixing the problem.

- , Fort Smith, AR, US

problem #28

Nov 222017

200 cyl 6

  • Automatic transmission
  • 91,369 miles

The manufacturer was aware that the fluid they used would cause this problem. There is a Star Case Document that was sent to the Car Dealer Ships, however they did not inform the consumers. Then they want to charge everyone for the repairs. I was given a estimate of $1,586.78 for a heater core replacement. So since they don't value their customers why should we buy their cars. Seems that the cost assessment the company did worked out in their favor not the consumers.

Update from Feb 16, 2018: Had heater core replaced at Lacey Used Auto Parts. Cost was $860.34 a savings of $726.34 quoted by the dealership.


problem #27

Dec 142015


  • Automatic transmission
  • 63,000 miles

I have a Chrysler 200, 2012. I am only getting heat on the driver side, cold on the pass side. I have had it to the dealer who flushed the line 3 times and sent me off stating the problem was fixed. No one can tell me for sure the problem. I live in Newfoundland where the winters are pretty bad, so I spent all this money on a car that I can only use in the summer. Pretty pissed. I keep hearing different things that the problem can be, is there someone out there that has had this problem and had it fixed before I spend all this money.

- , Grnd-falls-wi, NL, Canada

problem #26

Oct 162017

200 Limited V6 Flex

  • Automatic transmission
  • 81,000 miles

Hard to believe there is not a recall for this known problem. If I lived in the south I might not care but Wisconsin winters are somewhat brutal and it would be nice to have heat in my car. There is only lukewarm air out of the drivers side and gets colder each vent across to passenger side. Thankful the heated seats work yet sad I don't have the $1700 that everyone is saying that it takes to fix :(

- , Cornell, US

problem #25

Feb 082017

200 Limited 2.4L 4 cyl

  • Automatic transmission
  • 55,626 miles

This is a very significant problem that Chrysler should have a recall fix on, as there are way too many of this year and model with this issue and the quote to just diagnose is expensive then the repairs are upward of $550 to start depending on which actual issue is the problem*RANT RANTRANT*

- , Indianapolis, US

problem #24

Aug 082015

200 V6

  • Automatic transmission
  • 160,000 miles

The heat stopped working on passenger side in 2015. I've taken the car to many dealers but none can figure out the fix. Have wasted a lot of money on this issue. It should be recalled. About to spend another winter freezing but considering trading it in for something not Chrysler. If you are reading this and freezing - you're not alone. If you're reading this and considering buying - DON'T....when this many people have the same review, it's an issue you will encounter also.

- , Stratford, ON, Canada

problem #23

Oct 162017

200 Limited 3.6L

  • Automatic transmission
  • 130,000 miles

The inoperative heat on the passenger side of the Chrysler 200 is apparently very well known, however I also have two Dodge Avengers that have the same problem, a 2008 RT (3.5 Litre) and a 2009 SXT (2.6 Litre). So what are the chances that three cars, all made by Chrysler/Dodge, would have the same problem. How does a recall get established?

- , Fairborn, OH, US

problem #22

Mar 022017

200 S V6

  • Automatic transmission
  • 37,500 miles

I noticed the brown sludge on the radiator cap. I immediately made an appointment for service and reported it. I couldn't believe the complaints found on line about the same issue with this car - wow.. This was an easy $1200 repair, and luckily it was covered under our extended warranty. I did get charged for the deductible and flushing the system.. Gotta love that; they replace all the parts, but to fix it properly, the owner has to shell out money to flush the system; this crap shouldn't be in there in the first place!! I didn't put the wrong coolant or parts in, Chrysler did... I hope this repair lasts.

- , Bel Air, US

problem #21

Jan 022017

200 LX 3,6 V6

  • Automatic transmission
  • 48,000 miles

I have a chrysler 2012 200 and i have heat on the driver siee bu't no heat on the passenger side. The dealer said that heater core was pluge . and they wanted 800 to 900 dollars to repair it . The car has 48000 miles on it. The dealer said that this is a common problem. I think chrysler should have a recall on this problem.

- , Newton Falls, US

problem #20

Jan 272017

200 LX 2.4L

  • Automatic transmission
  • 108,000 miles

I own a 2012 Chrysler 200 and my wife had notice while we were on the way to work one morning that the vent was blowing cold air on her side it was about 20 degrees outside that morning she is Anemic and so its a very big problem.

- , Durham, NC, USA

problem #19

Feb 102017

200 LX

  • Automatic transmission
  • 40,000 miles

After this occurred, we researched and found that this is happening often with this model. My local mechanic would not even consider repairing mine after just repairing ANOTHER one last week. He can not believe that this sludge can develop in a car just 4 years old. He tried to investigate the source of the sludge and thinks it may have come from the castings of the assembled engine and the manufacturer not flushing and cleaning it out properly when assembling the vehicle. He was LIVID and said this SHOULD NOT HAPPEN!

- , Howell, NJ, USA

problem #18

Dec 152016

200 LX 3.6L

  • Automatic transmission
  • 90,900 miles

Second major repair for this 4 year old car. Last summer had to replace the alternator. Now, today when it is 2 degrees outside in Michigan, A/C is pouring out of the passenger side vents and it is lukewarm on my side. I was warned of this upcoming repair last summer. Chrysler needs to issue a recall!

- , Davisburg, MI, USA

problem #17

Oct 222016

200 Touring 3.6L V+

  • Automatic transmission
  • 75,000 miles

Back in 2013 under warranty lost heat on passenger side. Replaced heater core , water pump and radiator. Solved problem. 3 yrs later same thing happened. Not under warranty. Will not pay to have fixed. Will get rid of car in the summer and never buy a chrysler again... NEVER. Live in cold weather state. Sucks that there is no heat on passenger side and window will not defrost. Very dangerous.

- , Adell, WI, USA

problem #16

Feb 012016

200 Touring V6

  • Automatic transmission
  • 43,496 miles

click to see larger images

heater doesn't work passenger side heater doesn't work passenger side

When I discovered the problem last winter, I ask my garage to fix it because there was no more heating on the passenger side. My garage went to the dealer and they said it should be something broken inside the dash that was blocking the vent (and the heat) to move to the passenger side. They estimated the repairs to be about $2700 so I decided not to repair at that time.

This winter (2017), the problem was getting worst and my windshield on the right side was not deicing properly so it became dangerous so I asked my own garage to repair it. So they had to open the dash completely and they found that nothing was broken in there. They decided to purge the cooling liquid in the heating system and they realized that the liquid was not circulating properly in the thermostat under the dash.

They took away the thermostat, opened it and realized that it was 3/4 blocked with a kind of glue that has accumulated there. So they changed that piece and everything is now working perfectly. The cost or the repair is $1831 (instead of $2700 because it is a private garage and not the dealer) and I find it is a lot of money for not normal deterioration. I was told that the problem is caused by a substance (some kind of glue) that Chrysler is putting in the cooling liquid to avoid the thermostat to break....I considered that a recall should be made for that problem because it is not a normal deterioration!

- , St-Lazare, QC, Canada

problem #15

Dec 012016

200 4

  • Automatic transmission
  • 80,000 miles

Call the National Highway Traffic Safety to get this on the recall list. If you are unable to defrost the passenger side it is a safety issue. Call 888-327-4236.

- , Portage, MI, USA

problem #14

Nov 192016


  • Automatic transmission
  • 89,000 miles

With below zero temps and little kids, this is ridiculous to even have happen. I just had to have my thermostat housing replaced because I had a small coolant leak and then this happened. Come to find out, this is an extremely popular issue with Dodge/Chryslers and there should definitely be a recall because of the manufacture of these parts being the reason for the issues. I will never buy a Chrysler/Dodge again after the continuous issues I've had after buying it brand new.

- , Menasha, WI, USA

problem #13

Jan 012017


  • Automatic transmission
  • 55,000 miles

My mother and I both own 2012 Chrysler 200. Her heater began blowing cool air last year. It is not a coincidence that my vehicle is now experiencing the same issue. I should not need to have my daughter bring a blanket when riding in the car in order to stay warm. THIS SHOULD BE A RECALL!!!!!

- , Toledo, OH, US

problem #12

Jan 082017


  • Automatic transmission
  • 55,000 miles

Heater not working on the passenger side floor. So far it is just the floor. From previous complaints, it appears the problem could get worse.

- , Fairborn, OH, US

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