10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
75,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 012016

200 V6

  • Automatic transmission
  • 75,000 miles

driver side head rest deployed

When I was driving home my airbag in the head rest went off giving me whip lash. I pulled over took pictures and went straight to the dealer. The dealer said they did the recall and it wasn't their problem. I called Chrysler and they sent a person down who spent a half day with my car doing all sorts of inspections and then sent me a letter stating it wasn't their problem either. My attorney sent a request for a copy of the report and Chrysler said it was "confidential" and they would not release it. I still have not gotten it fixed and my air bag light is on and has never shut off. It will cost about $500 to fix this problem but I'm waiting to see where my law suit goes. Will never buy a Chrysler again!

- otte, Benton City, WA, US