10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
41,476 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Mar 042021

300

  • 79,000 miles
Electronic stability control/ ABS light/ brake light.. while driving the ESC and ABS popped on together, after cranking back up the vehicles brake light appeared, something is stopping the vehicle from driving normal. Upon stopping at red lights the car jerks, also it skids when making left and right hand turns. The car revs when accelerating but the rpms are reduced as if in limp mode. The car is very dangerous to drive especially two lane highways it gravitated towards the ditch this time I just could turn the wheel, because sometimes the wheel is very hard to turn.

- Jacksonville, NC, USA

problem #7

Dec 232019

300 6-cyl

  • 19,000 miles
On Monday morning December 23rd approximately 4:15 am. On a rainy weather condition, I was driving on the 91 eastbound freeway going about 60 mph, I was on the 3rd middle lane, near green river road, all of a sudden my steering wheel felt as if it locked on me, my car started to veer to the left and I couldn't break or release the steering wheel, I knew I had lost control at this point, bracing myself, I hit the head on the center divider, I spun out of control ended by hitting the rail on the right shoulder, full impact. My bags did not deploy, I have a chest contusion as a result of me hitting the steering wheel full force and compression fracture on my thoracic vertebra number 7 as confirmed by the ct body scan/X-ray from the er. Please, someone needs to help me out here.

- Garden Grove, CA, USA

problem #6

Jul 012019

300

  • miles
The contact owns a 2015 Chrysler 300. While driving approximately 60 mph, the contact felt that the steering wheel was loose. There were no warning indicators illuminated. The contact drove to ed tomko Chrysler Jeep Dodge (33725 walker rd, avon lake, oh 44012, 440-933-3500), but they were unable to diagnose the vehicle. The contact continued to drive the vehicle and continued to experience the failure. On one occasion, while attempting to make a left turn, the "power steering assist not active" warning indicator illuminated and the vehicle was unable to complete the turn. The contact was able to restart the vehicle and drove home. The following day, the contact drove the vehicle back to the dealer and was informed that the rack and pinion needed to be replaced. The contact was provided a cost estimate for the repair and was informed by the dealer that they would attempt to see if they could assist with the cost. The manufacturer was informed of the failure and stated that they would work with the dealer to assist with the cost of repairs. The dealer called the contact back a few days later where he was informed that the manufacturer would not assist with the cost of the repair. The vehicle was not repaired. The failure mileage was unknown.

- Elyara, OH, USA

problem #5

Jan 022019

300

  • 60,000 miles
The contact owns a 2015 Chrysler 300. While driving, the power steering stopped working, the anti-lock brake indicator illuminated, and the steering wheel turned on its own. Southfield Chrysler Dodge Jeep Ram (28100 telegraph rd, southfield, mi 48034, (248) 331-9937) stated that the anti-lock brake module caused the failures and needed to be replaced. The manufacturer was not contacted. The failure mileage was 60,000.

- Southfierld, MI, USA

problem #4

Jun 012019

300

  • 23,863 miles
Vehicle was parked in grocery store lot. I turned it on. Steering warning light came on. I tried to back out of the space and I could not turn the steering wheel. Car was towed to my home address.

- Azusa, CA, USA

problem #3

Apr 032019

300

  • 25,948 miles
In the fourth year of lease, my 2015 Chrysler 300 began making a grinding sound when turning. The car has 25,948 miles on it, but the 3-year warranty period has ended. The dealer diagnosed the problem, reporting that the steering rack is causing the noise and needs to be replaced at a cost of $3,700.

- Peabody, MA, USA

problem #2

Nov 012018

300 6-cyl

  • 75,000 miles
The contact owns a 2015 Chrysler 300. While driving 50 mph, the steering wheel seized, the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 75,000.

- Houston, TX, USA

problem #1

Sep 192018

300

  • 49,000 miles
The contact owns a 2015 Chrysler 300. The contact called on behalf of the driver. While making a left turn, the steering wheel seized and the driver crashed into a vehicle. There were no injuries. A police report was filed. The vehicle was able to be driven from the scene. While driving 65 mph, the power steering seized again without warning. The contact coasted the vehicle to the side of the road and the power steering warning indicator illuminated. The contact was able to drive the vehicle home. The vehicle was towed to an independent mechanic where the technician noticed that the electric fuel pump failed and needed to be replaced. The vehicle was not repaired. The vehicle was later towed to keffer Chrysler Jeep Dodge Ram (8214 E independence blvd, charlotte, nc 28227, (704) 532-1050), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to a dealer. The approximate failure mileage was 49,000.

- Charlotte, NC, USA