10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
15,464 miles

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« Read the previous 20 complaints

problem #9

Dec 102017

Pacifica

  • miles
Chrysler Pacifica, 2017 drivers side sliding door open's on it's own, ...it has happened when I was in the car and it has happened when I was out of the car....came out of a steak house from eating the drivers side sliding door was open...also, .it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are getting items out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/usb either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..I had just parked and.was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...

- Huntington, WV, USA

problem #8

Aug 102017

Pacifica

  • 15,000 miles
Power slinding doors will randomly stop working. Dashboard shows "power door unavailable. Operate manually". after taking it to 2 different dealers with a video showing the issue, they just keep saying there are no codes so nothing can be done.

- Davie, FL, USA

problem #7

Nov 172017

Pacifica

  • 11,500 miles
Zf 9 speed transmission suddenly disengages at slow speeds passenger sliding door slow and rough when opening.

- Jacksonville, FL, USA

problem #6

Dec 062017

Pacifica

  • 12,000 miles
While vehicle was stationary, my 5 year old was exiting the driver side back sliding door. He pushed the interior button to open the door and button was accidentally tapped twice. While he was exiting, the door began to close and did not sense his body. Continued to close until his head was pinned between door and door frame. I had to push it open with force to release his head. This was not registered as a malfunction on diagnostic tests. This is an issue with the amount of pressure the door requires to stop closing. It is also very inconsistent. Sometimes I can make it stop with one finger. Sometimes it requires my entire body weight (grown woman) pushed against the door. My children are not strong enough to stop the doors from closing on them. Child was not seriously injured. 12,000 miles.

- Macomb, MI, USA

problem #5

Dec 012017

Pacifica

  • miles
The contact owns a 2017 Chrysler Pacifica. The contact stated that the rear passenger door on the driver's side failed to open and close from inside and outside the vehicle. The dealer (grava Chrysler Dodge Jeep Ram, 29 mystic ave, medford, MA 02155, (781) 391-8950) was notified of the failure. The manufacturer was notified of the failure. The failure mileage was not available.

- Cambridge, MA, USA

problem #4

Oct 102017

Pacifica

  • 6,530 miles
Pulled passenger side sliding door handle, door opened, pushed button on puller post, door closed, and opened up again on it's own. Vehicle was stationary. See also 1029966

- Tipton, IN, USA

problem #3

Oct 052017

Pacifica

  • 6,404 miles
9/29/2017 right side sliding door, pulled door handle, door closed and then opened up by it's self. 5:25 pm 6160 miles. 10/5/2017 miles 6404, 12:12 pm same thing happened again. Bough times vehicle was stationary in garage.

- Tipton, IN, USA

problem #2

Apr 202017

Pacifica

  • miles
Left sliding door will, when door handle is pulled will close and immediately open again on it's own. But not every time. You can't make it do it. Just when it wants too. Did it on 4/20/2017, 6/8/2017, 6/28/2017, 3025 miles, 7/7/2017 3310 miles, 8/4//2017, 4518 miles, 9/21/2017.only 5984 miles. It happened is the garage, in parking lot, at the indianapolis airport. Stationary each time. See also 11032749

- Tipton, IN, USA

problem #1

Sep 082016

Pacifica

  • 158 miles
I encountered an issue with the Pacifica. The sliding doors continues to close all the way even when someone/something is in the way. I expected the sliding doors to retract on contact. Without this retraction, a child could easily get caught and crushed by the doors as the door motors are very powerful. I reported this to Chrysler on September 8. I took in the Pacifica to a dealership but they didn't have any fix for this issue. Chrysler has been unresponsive since.

- San Francisco, CA, USA