Affected Component: ELECTRICAL SYSTEM

Date Published
AUG 09, 2017
NHTSA TSB #
10224689
TSB Document
Summary
Rotary Electronic Shifter TSB 21-027-17 Rev. A relates to a potential for the customer to report seeing "Service Shifter" in the instrument cluster. Before performing a repair procedure for a "Service Shifter" complaint, please check the Transmission Control Module (TCM) software. As per TSB 21-027-17 Rev. A (or later version), if the TCM software is not the latest, do not replace the rotary shifter. Perform the TCM repair procedure that is called out in TSB 21-027-17 Rev. A (or later version). For any further questions, please contact Theodore Kahiya at (248) 576-1051.