4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
22,200 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Apr 182019

Pacifica Touring L + V6

  • Automatic transmission
  • 22,154 miles

click to see larger images

uconnect theater display becomes unusable uconnect theater display becomes unusable uconnect theater display becomes unusable uconnect theater display becomes unusable

Two wonky situations with Uconnect Theater:

1. The screen displays the backup camera while driving forward under 16/17 MPH then switches to the blue "X" screen of death above 16/17 MPH. It will flip back and forth depending on the speed driven. The touchscreen is unusable in this condition. Nothing seems to fixes the issue except stopping/turning off the van. No pattern as to why this situation occurs.

2. If a DVD/bluray is playing in the van while parked then the van is started while the movie continues to play, shortly thereafter, the head-unit displays the blue "X" screen of death. Nothing seems to fixes the issue except stopping/turning off the van.

It feels like it's a software issue that can be fixed with an bug fix update. Asked about this with two different dealers and they both give the same shoulder shrug.

- Kurt T., Des Moines, IA, US