10.0
really awful- Crashes / Fires:
- 5 / 5
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 8,512 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
At approximately 78,000 miles and just over 6 years old, my vehicle experienced a blown head gasket and potentially a warped engine head. The estimated repair cost for this issue is over $7,000. Chrysler really need to look at their quality issue, I will never buy a Chrysler product again.
- Novi, MI, USA
Vehicle states "Stop Safely Vehicle Will Shut Off Soon" with a red turtle logo. I have restarted the vehicle, and the warning persists. I am bringing in the car to the dealer next.
- Pacifica, CA, USA
Our vehicle is always kept in a garage and rarely parked outside for extended periods of time (not a vehicle used for transportation to and from work on a daily basis). We had our check engine light come on. This resulted in us using our second vehicle for several days before determining days later that the check engine light was still on. We took it in and they said the stored code was for a small evap leak and said it was likely due to cold temperatures and ice build up around the edge of the vent that blocked the flap from opening. As mentioned, this vehicle was in a garage for several days leading up to the check engine light appearing and for several days after the initial appearance. When I asked the dealership doing the repair what we could do to prevent this from happening again they suggested we avoid having the vehicle parked outside in the cold. This seems to be an issue that should be handled by Chrysler as opposed to me as the consumer and causing me to pay $217.31!
- Riverside, MO, USA
extreme premature failure of head gaskets. only at 80K miles and this is a known issue with my year Chrysler Pacifica requiring a 3500 dollar repair. the car has never over heated prior to this failure.
- New Baltimore, MI, USA
Head gasket failure..engine replaced with factory long block by independent garage at owner expense
- Mansfield , TX, USA
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving 30-35 MPH, the vehicle made an abnormal beeping sound. The message "Stop Safely - Vehicle will shut off soon" was displayed, and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The contact stated that the failure had previously occurred while her husband was driving at an undisclosed speed. The contact's husband was able to pull to the side of the road, and the vehicle was able to restart after an extended period. The vehicle was taken to the dealer, where it was diagnosed as a low voltage failure. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22008 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 73,692.
- Peachtree Corners, GA, USA
Had vehicle towed to Orange Coast Chrysler Jeep Dodge and Ram 11/4/24 due to vehicle being unable to start. Error message in vehicle indicated "Service Hybrid System"" and "Service Charging System" Vehicle was left at dealership pending inspection. 12/5/24 I contacted dealer asking for update and was told Chrysler STAR case was opened for vehicle for hybrid battery. No further information was provided. 1/5/25 I contacted dealer again for update. Was told Chrysler engineer had attempted diagnosis/ repair of vehicle including application of current recall 73B (NHTSA Recall ID 22V-077) but was unsuccessful. Was told another Chrysler engineer must be brought in to assess/ repair vehicle.
- Ontario, CA, USA
Our 2018 Pacifica after only 77K rough miles has a blown gasket and a misfire in cylinder 3. The safety concern is that my family bought this van and are the original owner with the safety standards in mind. We have a 6 year old and a 3 year old. we have had this van since our first born was born. a possible blown engine is a safety issue and wouldn't expect this with such low miles. Vehicle was inspected by the dealer and coolant was found in cylinder 3. the only indication that we had got was the check engine light coming on and then after we made sure the gas cap was on, we ran some fuel cleaner to see if it was a fuel injector issue and the light went away. when my wife used the key fab to start the vehicle, it wouldn't start and the engine light appeared. we took it to the dealer at that point once we had autozone scan the codes. we then learned it could be a gasket or needing plugs and wires replaced. Dealer reviewed and used a camera to see that there was coolant leak. this issue continues to impact many of these vehicles and nothing is being done.
- Big Rapids, MI, USA
Blown head gasket and leaking coolant at 65,000 miles with regular maintenance. $6000 repair quotes.
- Lexington, VA, USA
Cylinder 3 keeps failing and head gasket keeps failing. Have had to replace the head gasket 3 times now over the last 6 months. This last time it lasted 6 weeks. Code was P105D.
- Oshkosh, WI, USA
While driving on the freeway, the van suddenly started to -??drag-?? and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.
- Green Bay, WI, USA
Our 2018 Chrysler Pacifica had a check engine light come on and we immediately took it to get it checked out. The mechanic said that it had a cylinder 5 misfire that would require a new engine. Our Pacifica only has 68,000 miles on it. The vehicle never over heated and we did routine maintenance by the manufacture recommendations. Our extended warranty is denying the claim due to coolant leaking into the cylinder. We have never had any issues or overheating. This looks like a faulty design. We have been told this is a very common thing in Pacifica's from the years 2017-2021. I would like someone to please investigate the engine issues in the Chrysler Pacifica.
- Tuscola , IL, USA
The head gasket appears to be leaky. Misfire in cylinder 3. routine fluid maintenance and never over heated. Appears to be a common issue with this engine.
- New Baltimore, MI, USA
Persistent white smoke from the exhaust suspecting coolant leak concerning for blown head gaskets.
- Ikemos, MI, USA
VVL solenoid gasket and O-rings failure in bank 1 and bank 2. This led to significant amount of oil seeping over time on other engine bay components.
- Okemos, MI, USA
PCV valve failure. There was oil leak outside. When taken off, there was oily gunk inside. When shaked, it was obviously completely stuck. I took out and cleaned it thoroughly.
- Okemos, MI, USA
Significant leak from the oil filter housing underneath the intake manifold plenum. Upon inspection, one ore more seals of the housing appear to have failed.
- Okemos, MI, USA
Water pump is leaking with white smoke came out from the engine bay under hood. I immediately checked the reservoir and it was empty. I took pictures and consulted with my friend who is a mechanics who confirmed the findings being due to water pump leak. I confirmed with a pressure test. Had I not noticed, it would-??ve listed to other serious problems.
- Okemos, MI, USA
On [XXX], my vehicle produced a large red wrench and a turtle warning on a busy highway and I was forced to pull to the side with my [XXX] son in the car, as the vehicle lost motive power. It was towed to the dealer and after several days, they told me the issue was due to normal wear and tear in the transmission. I had to escalate to a service manager to even get a diagnosis after 5 days in the shop. I believe my transmission issue is due to a failure of the fix implemented in the 03A/NHTSA 23V-010 recall. It has been documented that the software update did not fix the issue. My vehicle experienced the exact series of failures described in the recall. Chrysler is refusing to fix my vehicle, even though they had extended the warranty on my Pacifica to unlimited miles/unlimited years because of all of the transmission issues the model has experienced. I would appreciate it if someone could look into this and Chrysler's unwillingness to stand behind their products and provide fixes for their recalls that work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Leesburg, VA, USA
- Birmingham, AL, USA