We were traveling at approximately 45 miles per hour, slowed down around a bend in the road and hit an ice patch. The vehicle spun towards a truck stopped at a stop sign. We hit the driver's side of the truck with the driver's side of my vehicle. We continued to spin and hit the truck again with a side impact. and spun again after the second impact. The front airbags deployed but the over head side impact airbags did NOT deploy. My wife was driving and hit her head on the drivers side window resulting in a large contusion on her forehead. The only safety notice or recall information we had for this vehicle was concerning the electric start and ignition components with the batteries that left our vehicle stranded at one point, until we had that repaired. We never had any notice or alerts of any air bag deficiencies in the vehicle. The driver's side and driver's passenger side airbags should have deployed upon the impact. We had our two little girls 2yr and 9mo old, 12 yr old, myself, my wife and grandma in the vehicle. No one else was injured in the vehicle except my wife the driver, hitting her head on the side window.

- Centennial, CO, USA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while she was driving at approximately 35 MPH, she was involved in an accident after another vehicle t-boned her vehicle. The air bags failed to deploy. The contact stated that she did not require medical attention; however, she sustained a mild concussion, a knee injury and neck pain. A police report was filed. The vehicle was towed to a tow yard by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,500.

- Wendell, NC, USA

Service airbag system warning light keep coming on. Van has been in shop 5 times and can't find a problem with the system. Shop tech says he don't think they will explode while driving but don't know if they will work in an accident. Warning light comes on and off while driving. This problem started when van was about 6 months old.

- Grayson, LA, USA

The contact owned a 2008 Chrysler 300. While driving approximately 38 mph, the contact's vehicle crashed into a second vehicle. The front end of the contact's vehicle was severely damaged, but the air bags did not deploy. The driver sustained an injured left shoulder, which did not require medical attention. The vehicle was destroyed and towed away. A police report was filed. The dealer and manufacturer were not notified of the failure. The contact indicated that the vehicle was serviced per NHTSA campaign number: 16V352000 (air bags) in 2016 and had the air bag inflater replaced. The failure mileage was 79,163.

- Middletown, CT, USA

While driving our 2018 Chrysler Pacifica on I-95 South in nh, traffic came to an abrupt stop and we rear-ended a Jeep Wrangler at approximately 30-40 mph. I braked for about 20 ft and struck the Jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and I only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the Jeep was able to drive away after the accident. Our Pacifica was a complete loss as a result of the fire...... updated 10/30/18

- Norwood, MA, USA

The first incident occurred when I was in a parking lot. I got into my car and when I went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday I was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when I went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while I'm driving. I have two small children in the car, and I'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.

- Cumming, GA, USA