The contact owns a 2018 Chrysler Pacifica hybrid. While the contact's wife was driving 70 mph, an abnormal noise was heard and the engine stalled. The contact noticed smoke coming from under the hood. When the vehicle was stopped and the hood was lifted, the contact noticed flames coming from the rear of the engine in front of the firewall. The fire marshall extinguished the fire and the police filed report number: 2018-2716. The cause of the fire was unknown. There were no injuries. The vehicle was towed to an unknown Chrysler dealer, but had not been diagnosed. It was unknown if the vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 2,900. Consumer stated vehicle status is in limbo. Chrysler stated "we are unable to discuss the case due to an open ongoing investigation." As of this next Saturday, 6 October, it will be 3 weeks that the vehicle will be sitting on the dealership lot. Updated 10/18/18.... updated 10/31/18

- Woodbridge, VA, USA

The car engine was not responding when the car was stationary (in a parking lot) and all the electronics systems were continuously on for 3-4 hours and second row doors and trunk were not opening. The car can not be towed as the car wont go into neutral mode, the manual way to put the ca in neutral mode was using a yellow cable and the cable itself was missing. This is the manufacturers defect as the car is not fully loaded so its not functional. This happened twice within a week and caused lot of trouble to get help. Both the time I had to spend 4-5 hours to resolve the problem. The car will jump start after all the electronics system is off (after 3-4 hours) and then it would be drivable. I do not feel safe to drive this car anymore specially because I drive this car around the town with my kids. The car can shut off even while driving so its a dangerous car to drive around anywhere.

- Santa Barbara, CA, USA

The car totally shut off when driving 20 mph. Full tank of gas. Brand new car with 5,000 miles on it. Called Chrysler -- they left us abandoned mid-road, they said it would take the 90 minutes. We purchased the top, perpetual warranty. Called aaa who got the car onto a flatbed. But no way to get it off because wheels are locked. Chrysler non-responsive. Car non-responsive.

- Los Angeles, CA, USA

I was driving the Chrysler Pacifica hybrid 2018 completely shut off. No power steering, no electronics no nothing. I thought it was a fluke until I talked to someone else with the same car and it happened to them 3 times. My wife is scared to drive the car now and we have 3 small children and don't know what to do. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- San Ysidro, CA, USA

The vehicle had no power at a stoplight. It was like the vehicle had completely shut down, but the power display was still on. I was unable to go forward and the car. I turned off the engine completely and after about 30 secs or so, restarted the car and then I was able to regain power. No warning lights or indicators came on. Then a burnt smell started coming from the car.

- Irvine, CA, USA

While driving on a highway with a speed limit of 70 mph, a warning light came on that the battery was conditioning. I was then limited to 45 mph with very little acceleration, and the A/C stopped working. This was repaired, but happened again three weeks later when about to merge onto another highway with a 55 mph speed limit.

- Sterling, VA, USA

I took my van in for recall and was fixed on 7/16/18 for cruise control problem. Everyday since the fan comes on while parked in the garage and charging (level 2) at a very high noise level. Roller coaster type noise. You can hear it all over the house. Car sounds like it is going to explode. Never happened before the recall fix for cruise control. Videos of same type of problem are on the facebook group for this car. Search for "Chrysler pacifica plug-in hybrid". I also videotaped the car making the noise but won't be able to upload such a large file.

- Woodstock, MD, USA