10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
250 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 282018

Pacifica Hybrid Limited

  • Automatic transmission
  • 250 miles

Brand New, 5 day old Hybrid Pacifica with 250 miles stalled out while slowing down to complete a 3 point turn on a two lane road. Prior to stalling brakes were "mushy" and not as responsive, however during the turn brakes failed completely and power steering went out. Forced to slam on brakes while forcing steering wheel to complete turn. Initially thought emergency braking engaged to stop car that was now headed towards a curb and pedestrians but more likely hit the curb causing car to stop hard. Car remained perpendicular to oncoming traffic for approximately 2-4 minutes while I tried to restart engine. 7-8 cars began to back up on each side of car continuing to cause an increasingly dangerous situation.

Had been extremely happy and had not experienced any issues with car prior to "mushy brakes" approximately 1 block prior to 3 point turn and stalling. Incredibly dangerous! Purchased this car based on safety ratings and hybrid feature with hopes of driving it for a minimum of 5 years. Completely terrified to put my family back in the car as they could have been seriously injured or killed due to car malfunction, as could have the pedestrians in the path of my unresponsive car. Under the California Lemon Law I am expected to put my family back into a car that is dangerous only to prove that it once again put my family in a life threatening situation. This is why people take these dangerous cars to Carmax or sell them privately without full disclosure, so they don't have to put their loved ones at risk without completely losing $50,000. Dangerous Car! Dangerous Law! Saving gas is not worth risking those you love!

- Casey R., El Cajon, CA, US