The contact owned a 2022 Chrysler Pacifica Hybrid. The contact stated that while making a left turn, the accelerator pedal was depressed however, the engine failed to increase in speed. As a result, another vehicle crashed into the front passenger side of the contact-€™s vehicle. No warning lights were illuminated. The air bags deployed. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a salvage yard and deemed a total lost by the insurance company. The vehicle was not diagnosed or repaired. The contact then stated that she became aware of the NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) upon searching the NHTSA website. The dealer nor the manufacturer was not notified of the failure.  The failure mileage was approximately 9,000.

- Naperville, IL, USA

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Las Vegas, NV, USA

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tools confirm parts not available.

- Nicholasville, KY, USA