6.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2007 Chrysler Sebring bought new in Oct 2007. I have been having a constant vibrating problem with the braking system and/or tires since May 2008 and I did not know my brake system was covered under warranty up to 18,000 miles so I took it a Firestone dealer. At the time I had 15,000 on my Sebring and they told me that my brakes were wearing down due to my rotors eating my brad pads and I would need them to be resurfaced. So I paid out of pocket $120 to have them resurfaced and continued to have the same problem then when I had time I took my vehicle to the dealer in August 2008 and they informed me that I would need new rotors and brakes because Firestone did not properly put the brakes back on or something with the braker slider bridge. Well come to find out from the manager at Firestone, that my rotors should not have to be replaced at such low mileage and it is a manufacturers defect from the Chrysler corporation. Well I had to have them replaced because I work an hour away from my home and depend on my vehicles liability. I could not stand driving 2 hours everyday with constant vibration. So I paid $288 to have my rotors replaced and Firestone was kind enough to throw in the brakes for free. Well here it is October 18, 2008 and I am still having the same exact problem. I called Chrysler corporation and informed them of my problems and they just do not seem to care. I have been the route of the dealer and I keep getting the run around. Well when I step on my brake my vehicle sounds like it is revving up as in acceleration but still slows down, when I make left had turns I hear a clunk in the steering column and that has not been addressed because apparently there is nothing wrong with it. I am afraid that one day my brakes may fail when I am driving and I have 2 small children to be concerned about. I need this constant problem resolved.
- Horseheads, NY, USA
- Richlandtown, PA, USA