10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jan 232001

Town & Country

  • Automatic transmission
  • miles
Without any warning my transmission failed at 58,587 miles. It was serviced once at about 30,000 miles and the fluid checked regularly.the failure was not my fault. After having it towed to the local chrsyler dealer & waiting 3 days the problem was finally diagnosed as the rear planetary gears had welded themselves together, otherwise total transmission failure. The service manger agreed with me that this was an usual situation. I was offered no help or recourse. I had to replace the transmission at full cost. I am very angry that I have had to put out $2000 for a problem that was not my fault. It is a documented fact that Chrysler has had an ongoing problem with their power trains. Before purchasing my van I was lead to believe that this problem was a thing of the past. If Chrysler knows they still have a problem that should issue a disclaimer up front when you purchase their vehicles or at least offer a higher warranty on the power trains. Is there a class action suit I can get in on or start one? I had expected Chrysler to offer to pay for the entire bill or at least the cost of the tranmission. This is a major problem that needs to be fixed. If this had happened while driving at interstate speeds there could have well been a major fatality with loss of lives. If you can not offer me any help at least steer me in the right direction. I am prepared to pursue this matter until chrsyler resolves it.

- West Columbia, SC, USA