10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,357 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 102008

Town & Country

  • miles
My air bag light would come on and go off and now it just stays on and horn does not work, I just learned there was a recall on the clockspring part a few years ago but I just bought the car used in April of 2006 and a few months ago I just had a brake problem fixed because light came on and that cost over $400 which I had to open an account to pay for as I am on disability and could not afford that amount so I sure can't pay hundreds of dollars again for something that is a defect. So far have not taken in to be checked as did not know what problem was until I started searching the web, had asked others in prior month but no one knew what could be causing it and had no cash to take it in.

- Lodi, CA, USA

problem #7

Dec 182002

Town & Country 6-cyl

  • Automatic transmission
  • 85,000 miles
Airbag light came on, horn and cruise control would not work. We had to have the clock spring replaced. Missed a recall by 5 days.

- Toledo, OH, USA

problem #6

Oct 102003

Town & Country 6-cyl

  • Automatic transmission
  • 50,853 miles
Airbag light stays on. Horn doesn't work. Told by Chrysler that the car is not among the cars recalled for clock spring failure.

- Morton Grove, IL, USA

problem #5

Nov 072002

Town & Country

  • 3,000 miles
This vehicle had two clock spring failures with the air bag warning light staying on. The first occurred at 3000 miles. The second failure caused cruise control to cease working. With power steering complaint, the vibration and grumbling in the steering at slow speeds was a cause of concern. After the steering rack was replaced, and longer steering hoses placed on the vehicle, the vibration continued in the steering, although somewhat subdued. The steering pump flow control valve was worn. When the fluid reached operating temperatures, the vibration increased and became more noticeable when driving for several hours. The steering felt non-responsive going into turns at slow speeds. I ended up paying for the steering pump replacement, since the dealership didn't consider my complaint a fault with the pump, although the steering is 100% better with the unit replaced.---. ------dims 11 IVOQ entry posted after 12/12/02 cut-over to artemis-------769523.

- Fredericksburg, VA, USA

problem #4

Mar 152003

Town & Country 6-cyl

  • Automatic transmission
  • miles
The air bag light illuminated on the dash board, the dealer stated the clock spring needed to be replaced, there was a recall regarding the issue, however the vehicle identification number was not included in the recall.

- Tustin, CA, USA

problem #3

Nov 012000

Town & Country

  • Automatic transmission
  • miles
While traveling air bag indicator light was flashing, there was no horn, and there was a loss of cruise control. Technician stated that clock spring needed to be replaced. Dealer replaced clock spring.

- Layton, UT, USA

problem #2

Jan 042001

Town & Country

  • miles
Consumer was driving at approximately 25mph involved in front end crash by a vehicle that was also going 25 mph. Upon impact, dual airbags did not deploy, which could have caused injuries.

- Seattle, WA, USA

problem #1

Mar 051998

Town & Country

  • miles
Both airbags deployed. Driver sustained significant neck injuries because of his position. He wa slooking for traffic from right side and was leaning 3" from air bag.

- Cook, MN, USA