10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Oct 162004

Town & Country 6-cyl

  • Automatic transmission
  • 90,000 miles
No crash involved...noticed after a rainstorm here on the coast, that there was the sound of water rolling back and forth in the dash area when I was driving..not only that, but there was a significant(huge flood) of water coming into the passenger compartment from the dash area immediately in front of the passenger seat...enough water that my carpeting was completely soaked, and ruined. After this happened many times..I finally figured out what it was..there is some sort of drain hose to a water collection reservoir under the windshield...which can be disconnected to drain, but in the event of debris washing into it...would clog up and overflow..resulting in the described condition..this is very poor design in my opinion..some of folks I have had this to..did not have a clue what was going on...I have not said anything to Chrysler about this...but think it is not just me who has the issue..and it also could be a contributor to some of the other issues I have read about..particularly the condensation issue and the airbag issue..I am concerned that the electronics will fail...please advise...I am picking a random date when it first happened...also..has occurred many times since unless I clean the drain hoses...never had this happen on any other vehicle...?

- Arch Cape, OR, USA

problem #11

Nov 092004

Town & Country

  • Automatic transmission
  • miles
Consumer's vehicle was going through a stop sign when all of a sudden another vehicle struck it from the front. Upon impact, air bags did not deploy.

- Midlothian, VA, USA

problem #10

Sep 292004

Town & Country 6-cyl

  • Automatic transmission
  • 96,500 miles
No accident, crash, or injury. My air bag clock spring failed and my air bag warning light illuminated. I'm told by the dealer that my air bag will now not work (also my cruise control & steering wheel radio controls are not funtional). This is a serious safety issue & I am getting it repaired quickly at a cost of over $220. This should be paid for by daimler Chrysler!.

- Ludlow, MA, USA

problem #9

Sep 012004

Town & Country 6-cyl

  • Automatic transmission
  • 78,000 miles
Air bag indicator light is on constantly, horn doesn't work, stereo controls on steering wheel don't work, cruise control doesn't work. I'm afraid airbag won't deploy on accident and I can't honk my horn if immediate problem arises.

- Clovis, CA, USA

problem #8

May 012004

Town & Country 6-cyl

  • 94,000 miles
Air bag sensor light stayed on. Consumer was concerned that the air bag would not deploy upon impact. A recall was issued, however this vehicle was not covered under the recall due to VIN. The clockspring assembly failed. The air bag warning light remained on, the horn would not operate, the cruise control and radio on the steering wheel did not work.

- Solvang, CA, USA

problem #7

Dec 242003

(reported on)

Town & Country

  • Automatic transmission
  • 100,000 miles
The air bag warning light illuminated while driving. This was due to a failure in the clockspring. A recall was issued # 02V293000, however this vehicle was not included in the recall due to VIN. Also the cruise control doesn't work, possibly due to the inoperative air bag.

- Columbia, SC, USA

problem #6

Jun 012003

Town & Country 6-cyl

  • Automatic transmission
  • 62,000 miles
A recall was issued on November 4, 2002 for Chrysler Town and country mini vans 1996-1998 model years. Situation: The clockspring on about 1,475,000 of the affected vehicles may lose the electrical connection to the steering wheel mounted electrical components. [NHTSA recall no. 02V293/DaimlerChrysler recall no. B24] my 1999 Town and country mini van has the same exact problem. This poses a serious problem for me and my family's safety. I don't understand why my van is not covered. It is only logical that other year vans even newer than the recall years be covered. Mine was built 6 months after recall end. Considering the recall of over 1.5 million other units. It only makes sense that the 1999 model year was also put together wrong also. I have written to daimler Chrysler but was turned down by: Andrew miller senior staff representative DaimlerChrysler customer assistance center he gave me the typle corporate reply in trying to get off the hook. Is there anyting you can do?

- Brockton, MA, USA

problem #5

Apr 102003

(reported on)

Town & Country 6-cyl

  • miles
The owner noticed the air bag warning light illuminated and the horn malfunctioned, the dealership replaced the clock spring, which was recalled, however the consumer's vehicle identification number did not apply. Recall #02V293000. The cruise control and the radio control were also affected by the clockspring, which was recalled on the 1996-98 Town and country vehicle's. scc

- Fishkill, NY, USA

problem #4

Mar 042003

(reported on)

Town & Country 6-cyl

  • miles
The airbag light illuminated while driving. Now the cruise control, radio, horn and the functions on the steering wheel are inoperative. The cause of this problem is unknown. The mechanic stated that the clockspring was bad. The was a recall for the 1996-98 models. The consumer found that six other same make/models have experienced the same problem with the 99 model and felt that this model should be included in the recall. Recall#02V293000 scc

- Filer City, NC, USA

problem #3

Jan 132003

Town & Country

  • miles
Consumer states that vehicle's airbag sensor light continues to stay on and horn dosen't work. Dealer notified. Please provide additional information.

- Boxborough, MA, USA

problem #2

Dec 032000

Town & Country

  • Automatic transmission
  • miles
Consumer hit another vehicle while driving between 25-30 mph, front crash at an angle. Airbags did not deploy, $ $4135.51 damage to vehicle.

- Milwaukee, IL, USA

problem #1

May 011998

Town & Country

  • Automatic transmission
  • miles
Vehicle rear ended another vehicle at about 35mph and neither driver's or passenger's side airbag deployed. Chrysler is going to investigate.

- Reedsville, PA, USA