10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
79,256 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Aug 242016

Town & Country

  • 3 miles
I purchased the van from a private owner 2 hours prior to this happening. He told me it overheats some. I called my Chrysler mechanic in mt. Victory, oh and asked him if he could look at him. He told me to bring it down. I was traveling about 35mph on St rt 31 S and it started overheating. I pulled over and turned it off. Smoke was coming from under the hood. I was calling for a tow and I heard the sound of fire crackling and smoke was coming through the vents. I immediately got out of the van and told the person I was talking to I needed to call 911 because it sounded like the van was on fire. Flames and heavy smoke started shooting out from under the driver's side of the hood. I had called 911. The hardin county sheriff's dept, Ohio state highway patrol, kenton fire department, and bkp ambulance service arrived. I smelled so bad of smoke and was shaken up but thank god I got out of it before it became engulfed in flames!!! it gor so hot that anything plastic and rubber under the hood melted. The driver's side mirror even melted!!

- Kenton, OH, USA

problem #5

Jun 242014

Town & Country

  • 120,000 miles
The contact owns a 2003 Chrysler town and Chrysler. The contact stated that while driving at 50 mph, the ignition was malfunctioning and the vehicle stalled without warning. The contact mentioned that burning fumes were emitted in and around the vehicle. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was not made aware of the failure. The failure and current mileage was 120,000.

- Cumming, GA, USA

problem #4

Apr 272009

Town & Country 6-cyl

  • 112,530 miles
Engine will die at a stop sign. Engine will also die while coasting between 30 to 65 mph. There is no warning signs when this occurs. Obviously power steering will be lost instantly. Power brakes will also fade after three applications. After bringing the car to a full stop or placing the gear shift lever to neutral and cranking the engine it will re-start. This is an intermittent problem since 2009. Chrysler dealers are unable to pin point the problem due to lack of engine service codes. Over time they have changed fuel filters, throttle body cleaning, tune ups, crankshaft position sensor replacement, BCM re-learn etc. Internet blogs indicate this is a common problem with Chrysler mini vans. Some technicians attribute it to electrical harness shorting. I wonder if there are any safety recalls or service bulletins issued by Chrysler. As of this date the problem is ongoing, engine stall is a daily occurrence.

- Quincy, IL, USA

problem #3

Aug 012013

Town & Country

  • 88,000 miles
I was driving and my engine started to knock so I thought that it may need a oil change ut it was time yet I still have another 1467 mile to go before it was due. So I took it in to have it done anyway. They mechanic stated that my rod and bearing went out. Then he also stated if he wasn't correct that in 2003 end and the beginning of 04 they did a recall on the bearings. Which noone was never notified of it. So now my cars just sitting there.

- Toledo, OH, USA

problem #2

Sep 012010

Town & Country

  • 75,000 miles
The contact owns a 2003 Chrysler Town & Country. The contact stated that accelerating from a traffic stop the vehicle stalled without warning. The contact mentioned that he was able to restart the vehicle after unplugging the battery for several hours. The vehicle was taken to the dealer who diagnosed that the ECM was defective and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 75,000 and the current mileage was 154,511.

- Covington , LA, USA

problem #1

Dec 012010

Town & Country

  • 80,000 miles
The contact owns a 2003 Chrysler Town & Country. The contact stated that the vehicle stalled while decelerating at 25 mph. There was no warning light illumination. The vehicle was taken to the contact's personal mechanic for a diagnosis, but no failure was discovered. The vehicle was then taken to the dealer and again there was no failure discovered. The failure continued to occur and progressively got worse, so that the vehicle stalled while accelerating. The failure mileage was 80,000 and the current mileage was 94,000.

- New Orleans, LA, USA