10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
24,433 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Apr 302008

Town & Country 6-cyl

  • 34,500 miles
2005 Chrysler Town & Country van was serviced for scheduled lube, oil, oil filter and air filter replacement at a Chrysler dealership. A Chrysler service rep. Approached me in their waiting room to inform me that the oil, oil filter and air filter service has been completed but there are additional items that needed to be addressed. Additional services needed include: Tire rotation, wiper blades replaced, front brakes, sway bar links and power steering rack replacement. This vehicle was purchased new and has only driven 34,500 miles. The Chrysler service rep. Explained it all as best he could. The cold weather has caused the power steering rack failure to occur. The brakes are needed because the front brakes wear out first. No mention of the tire rotation, but; the sway bar links are noisy when driving the vehicle onto the lift in the service bay. The tires on this vehicle are Goodyear integrity all season tires rated for 50,000 miles of tread life. The rear tires (after rotation) are worn excessively and approaching an unsafe tread wear pattern. The front steering components are failing and are causing this wear. The tires have been rotated as recommended by Chrysler. The power steering rack is defective and the front brakes are insufficient. This vehicle drives 5 days a week on 45 - 65 mph. Paved roads.

- South Berwick, ME, USA

problem #5

Jun 282007

Town & Country

  • Automatic transmission
  • 6,000 miles
I own a 2005 Chrysler Town & Country which was purchased April of 2005 directly from a dealership in East hanover with only 150 miles. The car is only 2 years and one month old only has 23,600 miles. By 6,000 miles I needed brakes, pads and rotors replaced. Again at approximately 5,000 more additional miles I had to have brakes, pads and rotors replaced. That was 3,200 miles ago and now again the brakes, pads and rotors need to be replaced. I have owned 3 cars prior to this one and never had to replace brakes, pads nor rotors. I complained about this to the dealership, and they told me that there was nothing that could be done that others have complained about this, and Chrysler was notified yet they have not done any recalls on the brakes, pads or rotors. I have never been so disappointed with an automobile as I am with this one.

- Randolph, NJ, USA

problem #4

Apr 162007

Town & Country

  • Automatic transmission
  • 10,000 miles
The contact owns a 2005 Chrysler Town and country. The contact heard a grinding noise coming from the front driver side when making a turn and braking. The vehicle was taken to the dealer the following day and they stated that the vehicles brake pads were wearing into the rotors and needed to be repaired. The front tires are worn on the outside edges of both tires. The dealer also stated that the tires should have been aligned after 12 months. The contact stated that the vehicle was at the dealer for 12 months and the alignment was not performed under the warranty and she is responsible for the cost of new tires. The contact doesn't know the tire size at this time. The current and failure mileage were 10,000.

- Morristown , TN, USA

problem #3

Jun 092006

Town & Country 6-cyl

  • Automatic transmission
  • 56,000 miles
November cold morning van back brake driver side locked up moved van back and forward wheel freed up. December on cold morning back brake locked up. Again moved van back and forward wheel freed up. June 9 2006 van went into a 30 mph curve brakes were applied but van speed increased sending van into spin and ran into trees. Van did 360 degree spin and stopped then airbags deployed after van stopped. Injuries were a broken left wrist and broken breast bone a broken neck at first vertebrae and broken middle back bone. Many bruises on breast and waist and head and driver and bruised legs from airbag. Van was totaled.

- Stokesdale, NC, USA

problem #2

Mar 092006

Town & Country 6-cyl

  • Automatic transmission
  • 11,700 miles
Complete failure of vehicle safety systems while vehicle in motion time: About 3:45 pm place: Long meadow elementary school in rochester hills, mi 48309 vehicle: 2005 Town & Country - [xxx] mileage 11,700 1. after arriving in the school parking lot, my wife slowed down to take a turn to park in a spot. 2. the vehicle completely stalled and stopped. 3. she turned off the ignition and then restarted the engine. The engine started. 4. she tried to turn and park at the same spot on left side. The steering did not respond and vehicle kept moving in straight direction. 5. she tried to stop the vehicle by applying the brakes repeatedly with no response. 6. she also tried to steer vehicle towards empty space with no result. 7. she put the transmission in parking; it made some loud noise but did not stop the vehicle. 8. there was a steel gate right in front about 40-50 yards from where she started. The vehicle crashed in the gate and stopped. No one was injured. There was damage to the steel gate and the vehicle. 9. I arrived at the place about 15-20 minutes later. I was able to start the engine but did not try to move/reverse it. 10. school authorities informed the police about the incident. 11. around 5 P.M. the vehicle was towed to body shop of golling Chrysler Jeep in bloomfield hills, Michigan 12. Next morning (March 10th), ms sheila from golling Chrysler body shop called me. As per her, the fuel pump of the vehicle has problems and that explains the problem with braking and steering system. She was not able to explain how the engine restarted after stalling and vehicle moved if the fuel pump was broken. She also indicated the vehicle did not start at dealership. There was roughly about $2,000 dollar of body damage. 13. Chrysler has initiated an internal special investigation. I have received no results of investigation or any help for the hardship being faced. Updated 07/16/2012

- Rochester Hills, MI, USA

problem #1

Jun 152005

Town & Country 6-cyl

  • Automatic transmission
  • 28,400 miles
I had an accident at 45 mph, and the air bags did not deploy. Chrysler is saying there is nothing wrong with the vehicle. Phone intervew update (Oct 25, 05): Verified that there were no fatalities. T-boned another vehicle at the rear quarter panel at 45 mph and none of the air bag deployed.

- Rocky Hill, CT, USA