7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,573 miles

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problem #3

May 022006

Town & Country 6-cyl

  • Automatic transmission
  • miles
I drove to work @ 8:30 am and parked my car between two other cars. Within an hour my rear side vent window blew out. The little tiny glass pieces blew over 20 feet onto other cars. I did call the police thinking it very unusual. The officer thought it was very strange not to have much glass in the vehicle. The officer assured me that it had not been broken into. I called the Chrysler dealer that I had purchased the car from. They had me tape up the window with plastic and drive to the glass repair shop. I was lucky that the car dealer footed the bill. This in my opinion was no accident. The window simply blew out. Luckily, I had dropped all the children off at school that morning. (my day for carpool)

- Puyallup, WA, USA

problem #2

Feb 242006

Town & Country 6-cyl

  • Automatic transmission
  • 11,970 miles
Taking off from a stop light on a flat road the rear vent window of my 2005 Chrysler Town and country, which was closed at the time, just fell out. It hit the ground and shattered all over. There were no injuries and no additional property damage, besides the damage to the van from the window colliding with it.

- Spring, TX, USA

problem #1

May 022005

Town & Country 6-cyl

  • Automatic transmission
  • 10,750 miles
We were on a drive and my husband wanted to look at a lake. We pulled up on the boat ramp to park as no one was there. My husband left the van and went into the store for a map. I was sitting in the front seat with the motor turned off. All of a sudden I heard an explosion and then a subsequent explosion. This was followed by the sound of glass breaking. I turned around and saw that the rear window of my van had shattered. Hundreds of tiny pieces of glass had flown into the rear seat area. My husband returned to the van and we looked at the rear window from the outside. There were two holes in the window about midway between top and bottom. The one on the passenger side was about 4" in diameter and appeared to be an electrical mechanism to the window heater which now was dangling inside the van. The other hole on the driver side was over the windshield washer mechanism area and was about 6". looking around the area, the only person that could be seen was a fisherman 3/4 of a mile away on this remote mountain lake. Being 3-4 hours from home and late in the day with rain predicted, my husband purchased a roll of duct tape from the fishing resort general store. He completely covered what was left of the shattered glass while encompassing the entire rear window area as well. We drove home without further incident. On the way home, all I could think of was the fact that my small granddaughter had previously been in my van in a rear-facing child seat. Upon returning home, we contacted the dealer that sold us the van. We were told by the service manager that glass is not covered under warranty and suggested we call Chrysler. My husband called Chrysler and spoke with jeff ross. He listened and again told my husband it was not covered under warranty. Of course, we believe it should be covered under warranty as it exploded on it's own, but our main concern is that the issue be taken seriously as a manufacturing defect capable of injuring someone.

- Lake Oswego, OR, USA