We purchased on 11/06/07 a used 2006 Town and country from VIN devers (419-885-5111) in toledo Ohio. We also bought a service contract and the 8 year 80K mile warranty as this vehicle would be our family car. We have three young children. The first time we used the ac (05/19/08) we discovered it didn't work. It only blew warm air. We called VIN devers and they said it was not covered so we tried another Chrysler dealership in the area. They too explained it was not covered. Both dealership advised not to take it to the other dealership. After several phone conversations with both dealerships and being totally confused we finally gave up and paid for the repairs ourselves. I later called Chrysler's service center in auburn hills and they explained the repairs should have been covered. I am now working with the service center to have the moneys refunded. This has been a total mess from the initial purchase of this vehicle and I would like some assistance. The repairs were for the rear evaporator coils and all new hoses and costed $670

- Northwood, OH, USA