10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
106,841 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 072020

Town & Country

  • 151,000 miles
My gauges started going crazy. The ABS and brake lights came on. The heater and radio went off while this was happening. At times the van just cut off in traffic but so far I'm able to start it up again. Was told by rick hendricks Chevrolet service dept that I needed to an alternator. Had a new alternator installed by B&B automotive along with a tensioner. Van still doing the same thing. Also, when the gauges start going crazy, they make a tapping/ticking noise. I replaced the battery in October or November of last year because the van at times did not start.. on one occasion when I had trouble getting it to start, the next day I took it to gerald's tires and brakes who told me I needed a battery. This morning when I approached a stop sign and stopped, the van cut off but fortunately I was able to start it up again. This happens when the van is in motion. Happens just about every day because I drive to and from work. I limit my trips to get groceries or do any unnecessary driving because I'm afraid of the van cutting off in traffic.

- North Charleston, SC, USA

problem #6

Dec 152017

Town & Country

  • 168,886 miles
Check engine light on/checked with computer, evap system bad. Mechanic checked and evap system not working

- Greeley, CO, USA

problem #5

Apr 012016

Town & Country

  • 120,000 miles
My horn has quit working, weather moving or stationary, it doesn't even sound when I lock my doors. But the cruise control still works.

- Bim, WV, USA

problem #4

Sep 102016

Town & Country

  • 92,000 miles
Overhead dome map light stopped working smelled like burning it was safety issue because when I popped of the clear plastic cover I don't know why the van hadn't caught on fire yet. Half the base of the bulb was black, the plastic part of the socket was scorched, warped, melted and smelled burn and damaged console sockets. Clearly this was defective parts that should be the reason Chrysler changed the design and part but never notify consumers and issue recall. This is series safety issue fire and electrical damaged may cause serious injuries. I was told that dealer is not responsible and not interested helping and I need to pay $400 to change entire socket for two small light bulbs. When I call Chrysler corporate again I was told they can not help because I have old vehicle. This is clearly defective design and part unfortunately Chrysler would not take ownership and accountability to notify and repair this issue. Please see attached picture when I went to dealer for replacement bulbs for about $6 each I was told I need to replace entire console because they no longer have this defective bulbs when I popped of the clear plastic cover I wondered why the van hadn't caught on fire yet. Half the base of the bulb was black, the plastic part of the socket was scorched and warped damages console sockets

- Bentonville, AR, USA

problem #3

Sep 092016

Town & Country

  • 154,000 miles
The 2007 Town and country I helped my disabled sister buy has defective door and rear lift gate issues.we were parked and shopping and I was a passenger in her car when her home health aide hit the button to open the rear hatch for me to something out of the back. The hatch lifted then let go and slammed shut shaking the entire vehicle before I could leave the vehicle. I barely got out of the way that same day when it did again. Come to find out it had happened before and my other sister was injured when the door hit her head. The same day her aide opened the left side door for me and as I extended my leg out the door it suddenly slammed shut, thankfully I was able to move fast enough to move my leg back into the vehicle before it closed. The driver side rear door does not work at all and has a chronic leak and mold in the tracks. This van is extremely unsafe!!!! I afraid my sister who does not move fast will be injured. Please help.

- Ridgefield, WA, USA

problem #2

Apr 302012

Town & Country

  • 62,000 miles
My wife's Chrysler minivan died at 40mph while driving today. Had only manual steering to pull over to the side of the road. Could have caused an accident. After a few seconds it started driving normally. What is wrong with my minivan it is in excellent condition. Checked under hood all fluid levels are ok.

- White Lake, MI, USA

problem #1

Feb 152008

Town & Country

  • Automatic transmission
  • miles
2007 Town & Country with 9,000 miles driving on interstate 76 in philadelphia exiting an off ramp at conshohocken. Van began shaking then it was a sound like a pop van became uncontrollable, not able to steer or shift any gears. Driver unable to turn wheel causing the van to go into the off ramp. There is little damage to the body of the van but driver was told by a worker for the pa dept of transportation as well as an autobody shop & tow truck driver that the engine mount had broke causing the loss of control of the van. The engine mount is broke in at least 3 places and part of the engine or mount is hanging down near the wheel. The Chrysler dealership is saying they have never seen anything like this and therefore it is driver era I.e. the accident caused the mounts to break instead of the mounts breaking causing the accident. Driver is not sure what happened the only account is the van was unable to be steered to follow the path of the off ramp and the van was unable to be shifted out of gear or stopped. The van came to a stop because of the off ramp there was no control for the driver.

- Philadelphia, PA, USA