3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,041 miles

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problem #7

Jul 022012

Town & Country

  • 38,000 miles
I have a 2009 Town and country. Approximately 2 years ago, my wife and 2 kids were stranded in detroit due to a blowout tire. The tire blew due to the tire sensor breaking loose. I took the T&C to discount tire and was advised that they see this all the time with these sensors. In fact, they had T&C's lined up in the parking lot with the same issue. I decided to take the vehicle to a local Chrysler dealer, and they also stated that this is a known problem. I had them fix the tire/sensor. The salesman sold me a tire and wheel warranty on all the tire for $160. The salesman stated that it would cover the sensors. On March 3, 2014, I received a low pressure alert. I checked the tires and noticed that the 2 front sensors are broke. It is a matter of time until they break off and cause 2 more tire blowouts. I thought I would be proactive and call the Chrysler dealer and see if I can replace them under the warranty. They stated to me that they are not covered. It was stated that it is only covered if the tire is a blowout/caused by hitting pot hole. The person I spoke on the phone also mentioned that very well know problem of these sensors and that he wishes that Chrysler would recall them. So instead of replacing the 2 sensors now, I would have had to wait until the inevitable of 2 blown tires before my warranty goes into effect? no thank you, I replaced the sensors. My concern is this faulty sensors. What if I didn't check my tire stems, my family would have been again stranded on the road, or worse...been involved in an accident. These sensors need to be recalled!

- Livonia, MI, USA

problem #6

Nov 082013

Town & Country 6-cyl

  • 19,972 miles
I had three cooper develop bubbles in the side walls. When I contacted cooper tire corporate customer service they denied having issues. How could 3 out of 4 tires go bad with bubbles in the sidewalls and not have safety and or quality issues? I feel that cooper tire is not telling me the whole story.

- Downey, CA, USA

problem #5

Jun 012012

Town & Country

  • 35,000 miles
Over the past 3 years 3 of my 4 valve stems have cracked and failed. These were aluminum stems original to the vehicle. They have all cracked in the threads. Total failure results in a sudden loss of all tire pressure. Fortunately, all have broken while the vehicle was at rest. Typically it is proceeded by a low tire pressure warning, then when the valve stem cap is removed (to add air) the top portion of the stem and the valve itself comes off (once violently, shooting the valve across the garage).

- Beavercreek, OH, USA

problem #4

Apr 252013

Town & Country 6-cyl

  • 39,500 miles
My tire valve broke... I got a flat tire while driving. The aaa person said he has seen this alot. Also I called the tire store to see how much this will cost and when I told him my valve broke, before I could tell him what car I have, "he said let me guess you have a Town & Country or a Jeep." They need to issue a recall immediately, this car is a mini van, mini van mean children. We cant be driving our children around in unsafe vehicles. Hello!!! can you say Firestone. Make them fix this asap before god forbid something terrible happens.

- North Tonawanda, NY, USA

problem #3

Nov 092011

Town & Country

  • 47,929 miles
November 9, 2011 had to replace rear brakes for the 2nd time in less than 2 years in ownership of vehicle. Tire sensor failed and tire deployed. April 4, 2013 additional tire sensors blow out or failed without any prior notification had to replace 3 tire sensors. Brakes also had to be replaced within a 15 month period. Less than 20,000 miles. There is clearly something wrong with the products/material used to construct this vehicle. 2013 heating unit appears to overheat my driver seat causing leather on seat to began to crack. Chrysler motors was place on written notice of these problems as early as January 18,2012 but failed to respond or do anything to address my concerns.

- Shaker Hts., OH, USA

problem #2

Apr 042013

Town & Country 6-cyl

  • 66,000 miles
4/4/13 traveling on freeway tire suddenly blow out without any warning from tpm system. I had to call emergency road services to replace tire with spare and immediately went to a tire dealers where sensor on rear tire had to be replaced. I had to replace 2 more sensors within 2 week period 4/18/13 which had cracked. There was no warning notice from tpm that there was a problem and only notice additional sensor at time vehicle was getting oil change at dealership. Dealership had replaced a 4th tire sensor a year ago. Dealership failed to place me on notice of the problems with the sensors units and the cost of replacing units came out of my pocket.

- Shaker Hts., OH, USA

problem #1

Jan 202012

Town & Country 6-cyl

  • 33,886 miles
On 1-20-2012 the dash board indicated that the two rear tires needed air. I filled up the driver rear tire and then as soon as the nozzle was placed on the valve stem of the rear passenger tire, the stem broke and the tire went flat. The spare tire was placed on the rear passenger tire. As I walked around rear of the vehicle, I noticed that the other rear tire which I had just filled was flat. I placed air in the tire and headed out.. I needed to stop another four times to fill that tire before reaching my destination. I contacted golling Chrysler on telegraph road in bloomfield hills, mi. I spoke with the service person, adam, the problem was fixed it in about an hour and a half. My daughter advised me that her father-in-law had a similar problem with the valve stems on his chysler vehicle. I asked adam about the valve stems on the two front tires. He indicated that those stems were checked and there were no problems with them. I asked him if there were others were having similar problems with the valve stems. He indicated that they were having problems with them. I then asked him if chrylser was having problems with the stems why the other two stems had not been replaced. He advised that Chrysler has indicated that good stems should not be replaced. I asked if he would guarantee those two stems and he indicated he would not because of the problems they were having. I am not complaining about the service I received but think that the problem is known and Chrysler does not want to fix the problems with the other stems. I can deal with one flat tire but not two at one time. I believe that Chrysler, if it is having a problem with the valve stems should fix the problem to the satisfacion of the customer.

- Grosse Pointe Farms, MI, USA