10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,660 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Sep 262018

Town & Country

  • 30,000 miles
The contact owns a 2010 Chrysler Town and country equipped with bf goodrich advantage ta radial tires, size: 225/65R16 (na). While driving approximately 75 mph, the rear driver's side tire experienced a blowout. The aluminum valve stem detached from the tire and the lug nuts were severely corroded. The contact stated that the remaining three tires were subject to severe cracking on the sidewalls and there were rubber fragments from the rear driver's side tire at the time of the blowout. A highway helper was contacted to replace the tire with the spare located underneath the vehicle. Hastings Chrysler center (2980 highway 61 South, hastings, Minnesota 55033, (651) 437-5200) was made aware of the failure and replaced the tire valve sensor. It was determined that severe lug nut corrosion was evident in all of the tires. The contact stated that all four tires were oem equipment purchased on January 4, 2011. The manufacturer was not made aware of the failures. The vehicle failure mileage was approximately 30,000. The tire failure mileage was 14,000.

- Hastings, MN, USA

problem #8

Jul 132015

Town & Country

  • 84,500 miles
Pin hole in sidewall of passenger front good year tire 225/65R16. Dot M742 jb1R 3613. Tires are warranted for 65,000 miles and I have driven with them for about 30,000 miles

- Williamsburg, VA, USA

problem #7

Mar 202014

Town & Country 6-cyl

  • 76,804 miles
Corroded nut on left front wheel valve stem allowed the stem to drop into the tire resulting in sudden loss of air pressure in tire. There was no warning prior to very sudden flat tire.

- Penobscot, ME, USA

problem #6

Apr 202013

Town & Country 6-cyl

  • Automatic transmission
  • 62,000 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving approximately 50 mph, he heard a loud noise as the tire pressure monitoring system warning light illuminated. The vehicle was maneuvered to the side of the road where he noticed that the front passenger's side tire had exploded. The vehicle was towed to an independent mechanic, who informed the contact that the tire pressure senor had malfunctioned. The tire and sensor were replaced. The failure also occurred with the front driver's side tire pressure sensor. The manufacturer was not notified of the defect. The approximate failure mileage was 62,000. Updated 3/5/14

- North Massapequa , NY, USA

problem #5

Jul 272013

Town & Country 6-cyl

  • 65,755 miles
My vehicle was parked in the garage. I was inside and I heard a sound that sounded like a gunshot. I immediately went into the garage and noticed that the drivers side rear tire was flat. I looked at the wheel rim and found the valve stem on the wheel sensor had blown off. Looking further I found the stem with the valve cover attached was on the garage floor. I believe the break most likely could have been caused by metal fatigue. The stem seems to be made out of aluminum. I had to replace the TPMS sensor at a cost of $169.65. My call to Chrysler to report this incident was met with the answer that my vehicle was out of warranty. I am concerned that this problem might be happening to other drivers and they might not know what caused the air to escape. What if I was on the highway and this happened" the tire went flat in seconds. Would I have been able to control my vehicle and get to the side of the road, or would I have been a statistic? could this be another Ford Explorer fiasco? do you think these valve stems should be replaced with a metal other than aluminum" my advice to the reader of this letter, and anyone else who might read this incident information, please check your valve stems. If they have tms sensors, check to see if they are made out of aluminum. Your thoughts. Looking forward to hearing from you soon. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Delray Beach, FL, USA

problem #4

Jul 272013

Town & Country

  • 65,000 miles
My 2010 Chrysler T&C was parked in my garage. There was a loud bang, like a gunshot. When I went to the garage, the right rear tire was deflated. Upon looking on the ground the aluminum valve stem had sheared off, due to metal fatigue. (it is in my possession) the cap was still attached to the stem. Fortunately, this did not happen on a highway. If this is happening to other owners while the vehicle is moving a highway speed, we might be looking at another Ford Explorer fiasco. The cost to replace the TPMS sensor ran $169.65. I would like to have Chrysler replace these valve stems and sensors with a better metal, such as copper. It would also be nice if Chrysler would reimburse me for the cost of replacement. I realize they can't replace my life, or others, but they should be put on notice that these valve stems are unsafe.

- Delray Beach, FL, USA

problem #3

Jun 142013

Town & Country 6-cyl

  • 13,885 miles
I have a problem with the tire pressure monitor sensors, (a federal mandated safety devise). My 2010 Chrysler Town & Country only has 13,930 miles and while driving the left front TPMS came apart and released the air out of the tire. I knew the tire was going flat before the dash lights reflected a problem. After calling for road side service, I was informed this is a current problem as the material used is die-cast (pot metal) which is very corrosive to the elements. I contacted the Chrysler dealer and was told it would cost me $74 for the sensor and $20 labor to fix it. Upon further investigation the other 3 on the car are very corroded and split. This would cost approximately $400 to replace all of them and they are going to replace them with the same inferior component that just failed in 3 years time and 13,930 miles. I can not believe that they are failing in this short of time and has not had a recall. How can a car manufacture meet such a safety mandate with such a defective part. What about the air bags" are they just as cheap, are they going to work when you need them? low pressure on tires can cause "loss of control" and "accidents" as stated by the National Highway Traffic Safety Administration. I can not even find a certified third party tire repair shop that will fix the flat tire because if they fix it the safe way by using the trusted rubber stem it violates the federal mandated safety devise, which is illegal and they do not want the liability. They even refuse to fix the flat with Chrysler inferior part. Do people need to die before anyone understands how dangerous this could be at 55 to 70 mile per hour and have the air rush out within a few seconds" it should be a crime to allow a car manufacture to use a inferior product just to say they met a federal mandated safety devise.

- Garrettsville, OH, USA

problem #2

Sep 152012

Town & Country 6-cyl

  • 6,000 miles
The contact owns a 2010 Chrysler Town and country. The contact stated that while driving 5 mph and coming to a stop sign the vehicle crash into another vehicle parked by the side of the road. As a result, the vehicle axle broke causing the wheel well and the tire to be jammed up into the side. No injuries were reported. The police was notified and a report was available if needed. The vehicle was towed to an independent mechanic who diagnosed that the axle, the front suspension and tire needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 6,000....updated 11/09/12 updated 11/15/2012

- Royal Oak, MI, USA

problem #1

Feb 012012

Town & Country 6-cyl

  • 43,000 miles
This had happened several times since we bought this from the dealer. I would be driving and have no control over the van, I had to come to a stop and put it in park and then start it up again.very dangerous. My second complaint is a tire went flat less then a year of having the vehicle. I was told by the tire repair mechanic that there was a plug and these are 2008 tires and 2007 rims and that tube where the air goes in was brass and it should not be.he seemed to think they gave us used tire and rims on our vehicle. He said he has seen this where a dealer puts the newer rims and tires on another vechicle to sell it and us unsuspecting customers did not know they had been replaced.

- Puyallup, WA, USA