The driver side rear door lock will not unlock and allow the door to open. It appears to be stuck in the locked position at all times

- Genoa, WV, USA

I have a 2016 Chrysler Town and country with 89,000 miles. My sliding driver side door won't unlock or open. Was able to get door unlocked, but had to pull the plug to disable the locking motor to stop the loud gear grinding sound every time the electric door lock would engage. Did not want the door lock to be in the locked position if or when the gears would possibly grind down to nothing. Can only manually open and close the door and manually lock and unlock it also. All other electrical functions like power windows, power open/close function, and latch assist no longer work due to disconnecting the power supply at the bottom of the door. The vehicle was stationary in the garage when the problem was discovered. It was two months before I got the door unlocked and able to open from info on the internet.

- Winter Haven, FL, USA

The contact owns a 2016 Chrysler Town and country. The contact stated that the rear passenger's side sliding door emitted an abnormal buzzing sound. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.

- Cashton, WI, USA

We we're driving home from bishop on the highway at night, when all of a sudden the van wouldn't shift to 3 gear. It wouldn't go past 40 miles per hour. Every time we tried to accelerate the RPM's would go past the red section (about section 8 or 9). It was driving fine around 65 miles per hour prior, when all of a sudden it wouldn't continue accelerating at that speed anymore. We pulled over trying to switch gears to see if it would go back to normal, but that didn't work and we also tried turning off the car and nothing worked. We pulled up at a gas station for more gas. When we turned the car back on and put it into driving gear it jolted for a second right before and after taking it out of the driving gear. We had to drive on the highway at 40 miles per hour with the emergency lights on so we wouldn't get hit from behind from coming and un coming traffic since it was pitch dark at night. Also, the left back passenger door right behind the driver seat was no longer working earlier. It won't open neither with the clicker, or by hand (inside or the outside) or by the inside automatic buttons for the door. It just doesn't unlock any more.

- Glendora, CA, USA

Every time I unlock or open my vehicle doors the car makes a large peep noise like their is a short in the electrical or maybe a fuse. It sounds like a loud buzzer noise like from a big X of a wrong answer on the show family feud! that's the only way I can explain the loud noise. The vehicle is always not running and in park when it make this noise! it happens after I unlock the vehicle and open any door even the sliding passenger doors.

- Morris, IL, USA

The driver side sliding door gets stucked lock or sometimes will close on you and not stop.

- Bath, PA, USA

Our 2016 Chrysler Town and country has wothin the last 3 weeks started making a loud buzzing noise coming from both driver side and passenger side sliding doors when the van starts moving. Recently this week the passenger side sliding door has completely stopped working it can't even be opened manually. The door can't be opened from the inside either.

- Dundalk, MD, USA

Driver side sliding door stopped opening, stuck in lock position. I removed the plastic door panel and discovered that the rod from the lock switch was stuck, but I only had to wiggle it a bit from where it terminates (shown by the yellow arrow on the upper left of the image) to free it. Put the panel back in position, but now the door "buzzes" loudly for half a second everytime the car is locked or soon after driving (locks automatically soon after beginning a drive).

- Raleigh, NC, USA

Passenger-side sliding door lock does not work correctly and sometimes gets stuck. It makes a loud buzzing noise when trying to lock and unlock. This is a known issue with this vehicle but no recall has been issued.

- Germantown, MD, USA

Driver side sliding door makes a loud buzzing sound while locking or unlocking the vehicle. I was told by the dealership that this is a common problem for this vehicle and an expensive repair (around $650). Eventually the lock will not function at all and you won't be able to lock or unlock the door. This is a life safety issue that should be addressed by Chrysler.

- Kearney, NE, USA

Passenger rear door buzzes when you unlock the doors.

- Sanford, MI, USA

The passengers side sliding door buzzes when unlocking, locking, or opening the cord. I know many people with the same problem and Chrysler must know this is a problem.

- Ringgold, GA, USA

The passenger side sliding door will not lock and when the van is opened it buzzes in the drivers side sliding door. Both issues were discovered when the van is staionary. The first issue was discovered about 2 months ago and the second issue was discovered on 8-16-20. This is a major concern with kids being in the vehicle, and not knowing if the doors might become locked trapping the kids riding in car seats we cant get to.

- Cushing, TX, USA

The side doors that are powered to open and close when they lock one of them makes a buzz sound and when unlocked the opposite door makes a buzz sound. This sound happens if im parked or driving if the doors are locked or unlocked.

- Clayton, WI, USA

Passenger side sliding door makes buzzing noise when unlocking. Stationary or moving does not matter. Makes noise when pressing unlock on door panel, key fob, or when pulling on any door handle to open door that unlocks all doors.

- Maryville, IL, USA

Passenger side rear door lock makes buzzing sound whenever unlock is pressed from any source. Issue occurs whether stationary or in motion.

- Iowa City, IA, USA

Sliding door actuators fail often on Town & Country vans. My family has owned three different model years in the past 10 years, and each one has had the sliding door actuators replaced. When they fail, they are either stuck to the open or closed position, so if open you cannot manually lock your car door, and if closed (locked) you cannot unlock it or open the door. This could be a safety concern if an accident occurred and the only door to get out was stuck in the locked position.

- Kodiak, AK, USA

The car is 4 years old and the driver side sliding door is stuck in the locked position and will not unlock and cannot be opened. In the event of an accident or fire no one will be able to get out of the car on the drivers side of the vehicle

- Portage, MI, USA

Door actuators are defective and make buzzing noises. As actuators continue to fail, we fear operation of doors could also fail posing a serious safety problem! many people are reporting the same problem. Very expensive to fix. This is an electrical engineering defect. It should be resolved with new, non-defective actuators by Chrysler. For now, our Town & Country is stationary with engine on or off when buzzing sounds, but others have reported this problem when their Chrysler is in motion. If the doors were to open while traveling, it could be a disaster, and if the doors fail to open when needed, it could be deadly!

- Bremerton, WA, USA

When ever the rear left sliding door locks or unlocks, there is a very loud buzzing sound.

- Provo, UT, USA