really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Feb 052000


  • miles
The first problem with the modulator in the master cylinder was on 02/05/00. There were 2544 miles on the vehicle. The brake light came on and the car was not braking properly. The following day the ABS fan continued to run after the car was turned off. The car was still not braking properly. The vehicle was towed to nalley Dodge. On 05/22/00, with 6,438 miles on the car, the vehicle was brought in again. The brake pedal was being pressed to the floor, however, the brakes were not stopping thecar. I had an appointment set for 7 am. At 12 pm, I called to get an assessment of the problem. I was told the car had not been looked at yet. I expressed my concern due to the fact I had an appointment and it was not granted. I was given a call within an hour and was told the car was ready.. according to the repair bill, the brake fluid was low and it just needed to be topped off. On 06/01/00, at 7,314 miles, I brought the car in again for the same problem as on 05/22/00. I was told the master cylinder needed to be replaced. When I expressed my concern as to why it was not replaced on 05/22/00; I was told a different technician looked at it, on the previous date. When I compared all 3 bills, I noticed the master cylinder modulator was replaced twice. It was replaced once on 02/05/00, and again on 06/01/00. I was not given a good reason as to why the modulator was not replaced on 05/22/00, and it had to be brought in again, 876 miles later, for the same problem. The service advisor at nalley Dodge, derrick, seemed unconcerned with our questions about the vehicle not stopping on three seperate ocassions within the first 8000 miles of our ownership of a new vehicle. We are now seeking arbitration to receive a new vehicle without braking problems.

- Lithonia, GA, USA