The contact owns a 2007 Dodge Caliber. While driving approximately 25-30 mph, the contact stated that the accelerator pedal became stuck when it was depressed and the vehicle accelerated up to 80 mph. When the contact applied the brakes, the vehicle did not slow down. The steering wheel would not move and the gear shift lever would not shift into park. When she applied the emergency brake, the vehicle spun over a sidewalk into a parking lot. The identical failure occurred when she attempted to restart the vehicle; therefore, she towed the vehicle to an authorized dealer. Two months prior to the failure, the keys became stuck in the ignition for thirty minutes. The dealer had not informed the contact what caused the failure to occur. The contact stated that she experienced headaches and neck pain after the failure occurred. The current and failure mileages were approximately 60,000.

- Revere, MA, USA