really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jul 312002


  • miles
The brake pedal goes to the floor. It has been almost 3 months trying to get fixed. The first dealer replaced the master cylinder twice and bled air to try to repair. The second dealer performed a brake inspection. They found a lot of air in the left rear line and also bled the ABS system. I also had them check the steering because the air bag light came on when I turned the steerring wheel and steering was noisey, like a groaning sound. They reported the clock spring clicking when the steering wheel was turned causing the air bag light to come on - and there is a moan or a honk noise when turning which would take new P/S hoses to repair. One week later the pedal was once again going to the floor and the ABS still coming on. The dealer said they would order a pump. Which took 2 weeks to get in. When I brought it in they kept it a few days then called to say it needed the ABS hydraulic package at a cost of $2,000+. they recommended I call Chrysler customer service to see if they could assist with the costs. Chrysler customer service said it was a mechanical part that could go out at any time therefore my cost since the van is no longer under warranty (low mileage doesn't matter). I called the dealer and haven't heard back in two days to see what they could reccommend/ I looked on the internet and found this to be a problem with the Dodge cravan so I wanted to file this complaint. Nlm

- Butte, MT, USA