really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
10 / 0
Average Mileage:
49,750 miles

About These NHTSA Complaints:

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problem #8

Aug 222007

Caravan 6-cyl

  • Automatic transmission
  • 50,000 miles
Front strut mounts on every 96 thru 00 Caravan, Voyager, Chrysler minivans that I've looked at, have serious rust problems, especially the left side, resulting in the strut itself breaking through and hitting the bottom of the hood, and resulting of loss of control of the vehicle when this happens. The repair cost to have this repaired is very costly, $300-1000 to make the vehicle safe to drive. I would like to see the NHTSA look into this problem on all 96 thru 00 mini-vans before somebody has a failure while driving with their family, and have a fatal accident. Please cure this problem before and not after people are killed due to this structural front strut tower failure.

- Harshaw, WI, USA

problem #7

Jan 162004

(reported on)

Caravan 6-cyl

  • Automatic transmission
  • 97,000 miles
The driver's side front strut tower was deteriorating and detached from the frame of the vehicle. The dealer could not determine the cause of the problem.

- Miamisburg, OH, USA

problem #6

Oct 062003

Caravan 6-cyl

  • Automatic transmission
  • 103,000 miles
While getting service on my 1996 Dodge Grand Caravan SE VIN/[xxx] rust was observed on the body strut mgt tower located in the left front of the vehicle this tower is a main part of the front suspension system. Failure of this part of the vehicle due to rust out from the inside can cause the front suspension to collapse at normal driving speeds. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Libertyville, IL, USA

problem #5

Sep 102003

(reported on)


  • 148,000 miles
During a routine maintenance check mechanic found that struts were popping through the strut tower. Strut tower had to be replaced.

- Western Springs, IL, USA

problem #4

Jul 142003

(reported on)


  • miles
Consumer states that right strut cap that holds the suspension has rusted out. Cause is unknown.

- Lovinia, MI, USA

problem #3

Jun 122003

Caravan 6-cyl

  • miles
Consumer states that the vehicle's front struts are rusted. Dealer notified. The dealer stated that the vehicle should be condemned because of the severity of the rust. The rust was not easily detected because it was under paint.

- Knapp, WI, USA

problem #2

Sep 062002


  • miles
Vehicle was brought in for a flat tire repair. Passenger's side strut tower has rusted and spring was starting to come through. This may have caused front end to collaspe onto the wheels.

- Schenectady, NY, USA

problem #1

Aug 052002


  • Automatic transmission
  • miles
Vehicle overheated. Took vehicle to dealership for service, and was informed that strut tower the holds engine had rusted, and could cause engine to fall.

- Berkly, MI, USA