10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
80,346 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #16

Jan 012014

Caravan

  • 140,000 miles
Strut towers in engine compartment rusted through especially on the right. I've been told by a mechanic and others that the strut tower may fail completely and push up through the hood, causing accident and injury to driver (me).

- Kalamazoo, MI, USA

problem #15

May 222013

Caravan

  • miles
The contact owns a 2000 Dodge Caravan. The contact stated that the shocks were covered with rust and caused the suspension to collapse. The vehicle was not taken to a dealer or mechanic for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was unknown.

- Richfield, MN, USA

problem #14

Aug 012010

Caravan 4-cyl

  • 75,000 miles
The front driver's side shock tower is almost completely rusted through, causing a serious danger to me and my family. The problem has been progressing rapidly.

- Fairview Park, OH, USA

problem #13

May 052011

Caravan

  • 141,000 miles
The contact owns a 2000 Dodge Caravan. The contact stated the strut tower on the front driver and passenger sides of the vehicle were completely corroded and rusted. The contact was made aware of the failure when the vehicle was taken for body work. The contact then took the vehicle to the dealer and was told that the failure was a manufacturing defect and that the vehicle was unsafe to drive. The vehicle was not repaired. The VIN was not available. The failure mileage was 141,000.

- Shelby Township, MI, USA

problem #12

Jun 252011

Caravan 6-cyl

  • 175,000 miles
I took the car to get the oil change and the mechanic brought to my attention that the strut mounts were rusted and that it was dangerous to drive with car in this condition. I then checked on the cost of getting this repaired and the cost are high from $500 to $1000 dollars I don't understand how the body of the car gives out before the engine or transmission. The car has 175,00 miles and still runs great but the main body components are failing. The mechanic suggested getting online and filing complaint with the government.

- Oak Park, MI, USA

problem #11

Mar 132010

Caravan 6-cyl

  • miles
Rusting through of strut tower which could result in strut penetrating through hood and windshield of van. If tower were to collapse at speed van would drop on that side and possibly result in roll over. This is clearly a safety issue that could result in severe injury or death.

- Ottawa, Ontario, Canada, 00, USA

problem #10

Aug 102007

Caravan

  • 120,000 miles
2000 Dodge Caravan suspension strut tower rust after 7 years. This could be disastrous when it broken. And it is very common problem on this kind of vehicle. Dealer offer a fix quote $1300 + tax. It should be recalled since it is big safety issue.

- Kanata, 00, USA

problem #9

Nov 202008

Caravan 6-cyl

  • Automatic transmission
  • 234,000 miles
The contact owns a 2000 Dodge Caravan. The contact noticed that the driver's side strut tower was corroded. The vehicle is currently operating properly, but the failure has not been diagnosed. The contact was concerned of the safety risk involved. The current and failure mileages were 234,000. Updated 01/07/09 updated 01/07/09.

- Rockford, MI, USA

problem #8

Jul 172007

Caravan 6-cyl

  • Automatic transmission
  • 130,000 miles
This is inquiry to Chrysler's problem with front strut towers on 2000 Caravan/Voyager/T&C. specifically: Service bulletin, number: 23-044-02, group: Body; date: Oct. 14, 2002; subject: Ns strut tower corrosion. If this is only a "cosmetic" problem, why is a new strut cap and ns strut installation kit required" sounds like a structural problem repair to me. My dealerships service manager cautioned my against going through the winter without the repair! he said there was no recall, just this tsb. If this was a problem that Chrysler acknowledged by 10/14/02, shouldn't it be looked into for safety concerns. Many drivers will just assume "it's just rust" and not know of a problem until the strut cap breaks. This failure, on a highway, could result in deadly crash! has NHTSA looked into this problem? is there any remedy, other than the consumer paying the approximate $500 repair" if not, it appears that corporate profit trumps ethics (lives/injuries) again? please let me know your position on this matter. Thank you very much.

- Coldwater, MI, USA

problem #7

Jul 252006

Caravan 6-cyl

  • Automatic transmission
  • 108,000 miles
The strut towers on my 2000 Dodge Caravan are severely rusted. The driver side is much worse than the passenger side.

- Milwaukee, WI, USA

problem #6

Jun 112006

Caravan 6-cyl

  • Automatic transmission
  • miles
Driver side strut tower rusting out very bad. Caravan only has 80,000 miles and it has to be replaced before the install of new strut. It is only on the driver side and looks to be that my 2000 Caravan is not the only one. The battery is on the same side as the rusted tower. The passenger side is not affected at all. My mechanic told me that he is seeing a lot of the Caravan and town and countries with the same problem. The top half of the tower has to be cut out and a new one welded in. Thank you daimler Chrysler for not standing behind your products. And you wonder why the american market is going to the Japanese auto makers.

- Marion, OH, USA

problem #5

Nov 052005

Caravan 6-cyl

  • Automatic transmission
  • 77,540 miles
I am the owner of a 2000 Dodge Grand Caravan. Today I saw that the top of both strut towers in the front of the vehicle are rusting out. I have done a lot of reading on the internet and have seen numerous service bulletins out about this problem. And Chrysler is not doing anything to resolve this major safety hazard! there has not been a failure as of yet, but if not addressed quickly there is a great potential for a major accident!!!

- Mohnton, PA, USA

problem #4

Feb 232005

Caravan 6-cyl

  • Automatic transmission
  • 0 miles
I am writing today because I purchased a 2000 Dodge Caravan in February 2005. Every month since I purchased my car I have had to have the brakes serviced. In March the brakes were dusted off. Again in April the brakes again were dusted off according to the dealership. In may they finally replaced the brakes I believe both front and back. In June I took the car to a different garage and paid to have the breaks replaced again. Then in July the calipers and brakes were replaced. In August the same garage stated that the brakes needed to be replaced and the ABS now needs to be replaced. I could only have the brakes done at this time. I have spent over $1000 minimum so far repairing my car. At this point I have not replaced the ABS due to lack of funds. Also I was told that the struts needed to be replaced, an alignment needed to be done, rear shocks, and new tires. I need some one to please take a look at this car.

- Danielson, CT, USA

problem #3

Aug 012001

Caravan 6-cyl

  • Automatic transmission
  • miles
The brake master cylinder failed, the brake line leaked, the transmission malfunctioned, the front axle and caliper pads/rotors broke spilling ball joint into the street. There were also screeching sounds, odor(s), vibrations, the steering wheel did not function properly, and the A/C failed.

- Hudson, FL, USA

problem #2

Jun 082004

Caravan 6-cyl

  • 85,000 miles
The front strut tower rusted and cracked on the driver side. The consumer took the vehicle to the repair shop to have the brakes serviced and they noticed the rust and crack. A technical service bulletin 10000317 was issued on this problem.

- Chardon, OH, USA

problem #1

Feb 072001

Caravan

  • miles
Vehicle continued to wobble upon acceleration. Vehicle been in dealer shop on 4 occasions, and unable to correct problem. Consumer states that in the morning, there is a loud grinding noise that can be heard when the heater is turned on.

- Franklin, NJ, USA