definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,320 miles

About These NHTSA Complaints:

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problem #5

Jan 012019


  • 30,000 miles
Takata recall, my uconnect screen is faulty and glitches out and changes settings, temperature, radio stations, turns my seat warmers on and basically whatever else it presses on by itself. It happens while the vehicle is both in motion and idle. The incident started happening randomly for no apparent reason and I still have no clue as to what could have caused it.

- Laplace, LA, USA

problem #4

Feb 022019


  • 42,000 miles
Recently Iżve been having some issues with my vehicle with it turning on and off when I first go to start it up. Now I am having a bigger issue because the car decided to turn off on me multiple times while driving. Luckily I am fully aware of what is happening to me while driving. Iżve taken it to Dodge and they seem to not car or even try to figure out what is wrong because I can not reenact the problem, even though I have video of it not starting up in the beginning. Simply because there are no codes that come up, which of course makes it easier on them to just push the customer away. Now in my opinion I feel like this can be a life and death situation if someone like my mother or my grandma own the vehicle because they would now know how to control such a heavy vehicle. I believe Dodge should look deeper into this problem considering the fact that there are a lot of forums online suggesting a problem.

- Pembroke Pines, FL, USA

problem #3

Oct 202017


  • 10,900 miles
Noticed vibration around 10,000 miles took in to local dealership that does my oil changes/routine maint.went ahead had oil changed, rotated/bal tires, still had vibration took it back in, alighne front end, they could not get to it that day had a city dump truck on mach waiting on part so I drove it to chattanooga tn where I purchased it told them it felt like a belt might be broken in tire had a prominent vibration left it sometime the next week was called it was ready this was in Oct 2017 it still had vibration between Oct 2017/Jan 2018 it went back and forth 5 times to crown Dodge of chattanooga I was told something different every time I picked car up, , from I was feeling it down shift, it was breaking in point, I needed to run additive through engine I had bought bad gas I opened up a case with Dodge in this 4 month time frame. Jan 2018 at 14,000 plus miles I was told it was in fact the tires they were cupping and Bridgestone/Firestone would not make them up due to I had not kept up my routine maint I do have all copies of manit on car. It was only serviced by Dodge dealership, it has not been hot roded, raced, or mistreated I own a $40,000 plus car that had 14,770 miles on it I could not even drive it in the rain!!!!!!! iam filing this complaint because not of a crash but could easily been I have purchased a new set of tires at a 50% discount and still cost $800 I never in my life, felt so disappointed this is bad business bottom line!! for Bridgestone and Dodge I didn't pick these tires, yall did I intrusted you as a tire manfacture and Dodge as a car company to put the best performance speed rated tire for my car on that car I live in sewanee, tn about an hour from your la vern tenn plant I always try to stay usa but if this is what my hard earned money gets me, its a sad day in this world how would you feel if you were me?

- Sewanee, TN, USA

problem #2

Mar 022018


  • 18,000 miles
I get repeated weather alerts from U-connect screen system. The alerts come from serius satellite travel link system. They pop up and block whatever is displayed on the screen like radio or maps. They continue to block the screen until the driver reaches over to turn them off - distracting their eyes and hand from driving! neither serius or Dodge are unwilling or unable to turn them off. During a recent winter storm this was very hazardous because many roads were closed and I couldnżT find a way home because the alerts were so frequent they continuously blocked the map app - as I was trying to drive home.

- Wind Gap, PA, USA

problem #1

Oct 232017


  • 700 miles
The uconnect infotainment system in fca vehicles has a defect that will cause multiple weather alerts for areas hundreds of miles away. The errant weather alerts take over the entire screen and require the driver to take their eyes off the road to exit out of the alert. The alert will not go away on it's own, and you cannot control the radio or HVAC system without reading and exiting out of the alert. Also, the uconnect system has no option to disable weather alerts. In other words, you cannot stop them from happening in their current build. I've called Dodge and uconnect multiple times, and there is still no resolution. All that needs to happen is uconnect needs to add the option in the settings to toggle weather alerts on or off. It should take a programmer an hour to accomplish this simple task. Just today I got 4 weather alerts for counties between 140 and 400 miles away from my current location on my 5 mile drive, each one requiring me to physically close the screen to get back to the navigation page. Forcing drivers to read and interact with multiple defective weather alerts can be as dangerous as texting and driving. When I called Dodge, they said the issue is with uconnect. Uconnect told me nothing can be done. When I messaged Dodge, they told me sirius xm is to blame for sending the alerts. So we have a 3 way finger pointing contest here that nobody want to accept responsibility for. All I want is for uconnect to give drivers the option to disable weather alerts to keep their attention on the road.

- Lenexa, KS, USA