If I had to buy another Dodge car, I would NOT! I bought my first car, a 2013 Dodge Dart Rallye 2.0 6 speed, automatic in August 2015. I noticed the dashboard lights go dim sometimes. I told Dodge and they have nerve to ask me if I hit the dash board dimmers. Three months later, my battery dies out and all the dashboard lights go dim. I change the battery then the lights stop flickering. However, the dash board light still goes dim. Now I have a new problem, the ignition is holding on to my key fob. It gets stuck. I report the problem to Dodge, they do what they do best, give me the run around. They say they aren't sue if it is covered under extended service contract. They keep me waiting for 7 hours and never check my car out until my dad yells at them and call corporate. After that, they claim nothing is wrong. I ask why did I have to keep turning my steering wheel to keep my key from locking? Then the come back and say a bur was causing the key to get stuck. They keep my car 5 days, claiming the part had to come from LA, not keeping me up to date and me having to check everyday on my car. They finally said they replaced the part and said everything was fixed. Less than a month, I am having the same problem. Therefore, the problem was NOT fixed. It got stuck on me two days now. The service manager told me to shift the car from park to drive several times and it released the key. Now he said it could be a steneoid. Bring the car back for another diagnosis. Why should I when they didn't diagnose the original cause right? I am sick of the guessing game. I don't have money to be paying for no car insurance for car rental and other extra expenses because Dodge failed to inspect their electrical before selling to customers.
key gets stuck in ignition often
If I had to buy another Dodge car, I would NOT! I bought my first car, a 2013 Dodge Dart Rallye 2.0 6 speed, automatic in August 2015. I noticed the dashboard lights go dim sometimes. I told Dodge and they have nerve to ask me if I hit the dash board dimmers. Three months later, my battery dies out and all the dashboard lights go dim. I change the battery then the lights stop flickering. However, the dash board light still goes dim. Now I have a new problem, the ignition is holding on to my key fob. It gets stuck. I report the problem to Dodge, they do what they do best, give me the run around. They say they aren't sue if it is covered under extended service contract. They keep me waiting for 7 hours and never check my car out until my dad yells at them and call corporate. After that, they claim nothing is wrong. I ask why did I have to keep turning my steering wheel to keep my key from locking? Then the come back and say a bur was causing the key to get stuck. They keep my car 5 days, claiming the part had to come from LA, not keeping me up to date and me having to check everyday on my car. They finally said they replaced the part and said everything was fixed. Less than a month, I am having the same problem. Therefore, the problem was NOT fixed. It got stuck on me two days now. The service manager told me to shift the car from park to drive several times and it released the key. Now he said it could be a steneoid. Bring the car back for another diagnosis. Why should I when they didn't diagnose the original cause right? I am sick of the guessing game. I don't have money to be paying for no car insurance for car rental and other extra expenses because Dodge failed to inspect their electrical before selling to customers.
- Tamara D., El Cerrito, CA, US