really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
52,648 miles

About These NHTSA Complaints:

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problem #11

Jan 022019


  • 120,000 miles
There is heat that consistently emanates into the car from the area where the wiring harness or fuse box would be. I've had it looked at and mechanics continue to say that the fuse box is fine but there seems to be an issue with the harness. The problems is so bad that the heat over time has led to bad paint damage to the left side of the car. The paint is completely dull. The discoloration is beyond obvious and noticeable. The heat begins to be a problem almost immediately after turning it on.

- Winter Park, FL, USA

problem #10

Feb 092019


  • 16,000 miles
Deck comes open when auto is in motion or sitting idle. As I was driving the deck opened wide blocking view through rear window. I closed the deck and drove home.the. The next morning the deck had opened again.

- Bainbridge, PA, USA

problem #9

Apr 022018


  • 100,500 miles
I have been having ongoing problems with my 2013 Dart SXT since about 5 months after purchase. One of the first things that happened was the passenger door handle coming off - more than once - and having to be fixed. I believe this occurred three times. Each time it was "fixed" and then the handle would come off again. The last time the handle came off, I was no longer under warranty so now I just have a passenger door with no handle until I can afford to get that fixed. As far as the electrical problems I have had: The dash display goes completely dark and resets itself when I am driving - especially if the weather changes; my traction control and check engine lights come on randomly; my heat/ac turns on or up without anyone touching it (at random) and I've frequently had problems with trying to get the vehicle to start when it is cold outside. My remote start stopped working over a year ago, but because I first had my electric worked on at frank fletcher Dodge, and had to take it back a second time because the problems weren't fixed, I stopped trying. Any other place I've taken my car always suggests I go back to the place where the electrical work started but I do not want to do that because it seems like problems get worse every time I have taken it to get fixed. My dash/clock resets at complete random. I have been driving and hit pot holes on the street and bumps on the highway that made the whole system reset while I was still driving. Even this Monday, I started my car at the end of my workday only to find that my clock and audio settings were reset again. I was trying to keep track of the service records from frank fletcher Dodge and others but may have lost some from all of the times I have had to call them in the past few years. I have been expecting some sort of recall or buy back due to the all of the complaints that have been filed, but no luck.

- North Little Rock, AR, USA

problem #8

Nov 022017


  • miles
I took my car in to have a recall fixed on my car. When I got my csr back I looked over the brake booster and lines and the only thing that was changed was the supply hose. After oil had been previously found. You can see the oil still soaked in places. The tech put on the invoice that she changed the booster but yet the booster was untouched with factory paint marks still in tacked. I left my car there and went in the next day to resolve this issue and they tried saying it was a misunderstanding. I dont see how saying you changed a part when you didn't is a misunderstanding. Mi was compensated a free detail that never expires in order for my boyfriend to take down his bad review. So they keep the csr another night and when I go to pick up my car I wanted to check it along with a mechanic from a different business. At this time my hood will not close due to a bent or snapped hood cable. The tech did not drop the transmission and forced the boosfer in and bound up my hood cable in the process. The pump and master cylinder hace still yet to be replaced as the R63 recall requires if engine oil is found. What makes me feel unsafe amd like they were trying to pkay with my life and safety of my family is they never tested the parts after they installed them. They lied on both invoices. Each one says the car came in at 77491 miles and left at 77493 miles and I neverdrove tge car off the lot or in because I didnt know if the brakes worked. How can a car have the same miles on 2 different maintenance appointments if the parts were tested after installation? my odometer read 77491. Same as when I first droped it off almost a week ago. So either they turned back a digital odometer or they never tested the parts they forced in. I dont know if they damaged anything else by forcing the booste but I domt like the idea of others putting my lifr in danger.

- Walla Walla, WA, USA

problem #7

Jun 012017


  • 10,000 miles
The paint along the front edge of the hood is bubbling up and rusting. Noticed it first in June of this year. I bought this car new. I can not send pix via computer

- Tappahannock, VA, USA

problem #6

Sep 232017


  • 80,000 miles
It was September 23rd around 11pm, I was driving on a highway, upon turning into the exit lane my car hit some form of pothole which made my touch screen and dashboard turn off and back on. Iżve had issues with my touch screen shutting off and back on in the past, once Iżve replaced the battery it worked fine until that day, then it started acting up again so before all of this I did set up a car appointment for it to get checked out 2 days earlier. So anyway, as IżM driving, I arrive to my destination. I sat in the car for a while on my phone and decided to turn on my air. When the air came out it smelled very smokey. So I turned it off and about 5 minutes later, a very light mist began to come out of the drivers side hood. So I decided to just head home instead because I didnżT want to be stuck somewhere and I not have a ride home, my house wasnżT that far from my location. So the further IżM driving I noticed the smoke began to pick up a bit so I cut my hazard lights on. IżM about 5 minutes away from my house at the point. So IżM driving down the ramp to merge into the highway and the smoke got so thick to where I could no longer see so IżM pushing down the breaks to slow the car down and find my way to the side of the road but then my car locks up and shuts down. I couldnżT turn the wheel, gas or break or anything. When I could glimpse through the smoke I noticed a fire was coming from my hood, so into moving traffic on the highway going about 40 miles an hour I hopped out of my car and it rolled a little over 100 feet to almost the yellow line (it was still blocking one lane). Witnesses called the cops and the fire department put the flames out.I reached out to my car company and they said since my car wasnżT insured, that basically IżM out of luck. I have scratches and scars still from the day of the incident and IżM not sure what else to do ## VIN passed ## Dodge Dart 2013 ##

- Kansas City, MO, USA

problem #5

Apr 182016


  • 10,500 miles
The Darts breaks started to flutter and then feel warped. Upon remove the rotors were imperfect based on poor quality molding/casting. The backside of the rotors have gouges where they have rusted but the break pads have never touched and in some areas the casting looks like it pooled and cooled different then the rest of the rotors... very cruddy and nasty across the rotors. The car started the issue when it only had 10K on it and it now has 17.5K and is getting worst.

- Gainesville, VA, USA

problem #4

Aug 132015


  • 50,600 miles
The water pump went out in my car at 50,615 miles. I was told by the dealer that the water pump was not part of my power train warranty. I took the car to a differant shop to have a new water pump put on my car it had 8,000 more miles on the car it started over heating took the Dodge to larson in puyallup wa. They are telling me that the antifreeze has been mixed in the car and that they will not honor the power train warranty!

- Mineral, WA, USA

problem #3

Jan 152015

Dart 4-cyl

  • 190,000 miles
I was rear-ended purposefully while traveling 55mph on a highway. The other driver rear-ended me, backed off, and then pushed me down the road. The airbag did not deploy and I suffered a neck and back injury. Now I see there is a recall (13V555000) which is a cause for faulty air bags, which my car was not put on the list as.

- Cold Brook, NY, USA

problem #2

Feb 282014

Dart 4-cyl

  • 1,500 miles
Vehicle had slight damage from concrete wheel stop in parking lot. This revealed prior damage.car was sold as new. 4 weeks prior. During inspection fender to bumper bolts found missing. Other screws not tightened and misinstalled. I refused to drive in this condition. Vehicle back at dealer for months no repair replacement of screws ever offered. Told by dealership owner it's ok drive it they don't need all those screws to hold it together. Chrysler notified many times does nothing but. Say sorry for your trouble. They have the money and the car. I have nothing. This car is a bad accident waiting to happen.

- New Smyrna Beach , FL, USA

problem #1

Dec 042012


  • 28 miles
The dashboard has loud rattle since left dealer, brought back three times, now windshield has cracked from inside lower left contacted Chrysler, the want to remove dash, replace windshield, I told them to take car back im not gonna be Chrysler guinea pig, car will not be same I told them, not even two months old.

- Cedarhurst, NY, USA