definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,275 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Jan 102004


  • 88,358 miles
Upper ball joints failed on vechile.

- Calumet City, IL, USA

problem #10

Feb 142004


  • miles
When attempting to unlock the front doors consumer was unable to unlock the doors due to electric lock failure.

- Ellicott City, MD, USA

problem #9

Jan 012004

Durango 4WD 8-cyl

  • Automatic transmission
  • 60,000 miles
The ball joints wore out prematurely. Sometimes, the steering wheel jerked out of the driver's hand, and there was a clanking noise in the front end. Also, power door locks worked intermittently.

- Mount Sinai, NY, USA

problem #8

Jan 252004

Durango 4WD 8-cyl

  • Automatic transmission
  • 51,000 miles
Automatic door lock mechanism failure. I have had two auto lock mechanism failures on my 2000 Durango. I believe this is an important safety issue - I can not open the door - in an emergency this could be critical.

- Greer, SC, USA

problem #7

Nov 162003

Durango 8-cyl

  • Automatic transmission
  • 49,780 miles
Front upper ball joint failure drivers side. Front power door lock drivers side.

- Virginia Beach, VA, USA

problem #6

Nov 262003

Durango 8-cyl

  • Automatic transmission
  • miles
Power locks-I have had problems with the power locks on my vehicle since I purchased the vehicle. Every year since 2000, the vehicle has to be taken in because the power locks start making a noise when the doors lock automatically or when you lock the doors using the button. I just had the locks fixed again about two months ago and now the locks are making the same noise again. Luckily I have all my service receipts and I am hoping the dealership here in Alabama will fix my vehicle locks free of charge since it has been an ongoing problem. Zkm.

- Madison, AL, USA

problem #5

Feb 142003

Durango 4WD 8-cyl

  • Automatic transmission
  • 49,145 miles
Front left axel collapsed while driving with my 3 children. Car lost control due to lack of steering ability. Right front axel needed to be replaced 5 months later

- Stratford, CT, USA

problem #4

May 262003

Durango 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
Just bought a used 2000 Dodge Durango slt. The power locks only work on 3 out of 5 doors properly. When I use the power locks they let out a high pitched grinding noise. I am afraid my kids may become locked inside the car and be unable to get out due to the problem with the power locks.

- Idaho Falls, ID, USA

problem #3

Feb 102003


  • miles
The battery was replaced by the dealer on three different occasions, the transmission was replaced last year, and there was a problem with the door lock system.

- River Ridge, LA, USA

problem #2

Dec 132002


  • miles
The door locks are electrical and will lock intermittenly.

- Newhall, CA, USA

problem #1

Jul 182001


  • miles
Latches are inoperative. Unable to open doors from inside. Infant got locked in vehicle.

- South Denise, NJ, USA