pretty bad
Typical Repair Cost:
Average Mileage:
88,600 miles
Total Complaints:
22 complaints

Most common solutions:

  1. not sure (14 reports)
  2. replaced all door lock actuators (4 reports)
  3. replace entire locking system in front (3 reports)
  4. replaced right rear power lock (1 reports)
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problem #22

Feb 012013

Durango SLT 5.9L

  • Automatic transmission
  • 80,000 miles

Passenger door was stuck in locked position. Switch contacts get oxidized and stop working. Same things happen with electric window switches.

- alice8, Bethel, CT, US

problem #21

Feb 092011


  • Automatic transmission
  • 125,000 miles

Piece of junk auto, bad mileage, bad breaks and handling, and all door actuators failing, and should have been recalled long ago.

- Murphy F., Memphis, TN, US

problem #20

Oct 192002

Durango SLT 4.7L V8

  • Automatic transmission
  • 23,000 miles

I bought this piece of junk in year,2000 and the door locks started to give squeaky sound after 2 years. I replaced all four actuators (using dealer parts), and within 3 years 3 out of 4 failed again. Dodge should have recalled this issue since I can't even open the doors from out side any more. Front passenger door can't be opened from inside as well. This will be my last Dodge junk in my entire family. I will make sure it gets written in my "Will" that no one in my next generations should ever purchase any Dodge vehicle. They are total sh*t, made out of plastic.

Estimated cost of repair (2nd time) for the same sh*tty door locks is over $850. I can't even get rid of it without this safety related repair. One more problem (might be related to the same cheap plastic actuators) is that both windows of the back door are stuck (can't open them). I have been ignoring this issue since last 5-6 years. Total piece of junk SUV. I really feel sorry for the people still buying it.

- salah_din, Austin, TX, US

problem #19

Jun 162006


  • Automatic transmission
  • 49,000 miles

The locks make an awful noise when they lock while your driving down the road and if you are not used to it, it can scare you. The locks can be unlocked by pushing the keyless entry button and then puting the key in keyhole to turn. You can not leave your keys in the car running because you will be locked out. They locks do not stay unlocked if you are leaving the car for a slight moment. I have three locks that do not unlock with out the key. The gate and the rear driver side will unlock if you push the keyless button twice. Still all problems involve an annoying noise.

- Neva L., Fairborn, OH, US

problem #18

Feb 012009


  • Automatic transmission
  • 212,000 miles

The back Passange door makes a horrid nosie and dosent unlock

- tsanchez, Coalinga, CA, US

problem #17

Mar 102009

Durango Chrome V8

  • Automatic transmission
  • 78,000 miles

My rear door locks failed. I called the repair shop and they said the cost would be $300.00 per lock. So, they will stay broken. I only had the car for approximately 4 years before they broke.

- Celie O., Milwaukee, WI, US

problem #16

Oct 062009

Durango Sport 4.7L V8

  • Automatic transmission
  • 114,090 miles

my 2000 durango doors stoped . have to take my kids to school i pressed the unlock button to let my kids in the car sometimes. my aunt comes one day she couldnt get in the car. i have to unlock it manualy whith my keys and the doors dont aoutmaticly lock any more i have to lock it twice form the inside and i have kids my piece of sh*t mouther f*cking locks except the drivers door that i have to lock manualy by key i am now going to upgrade to a maxima i have a somethings to tell cryslerlcc 1 why do you not care about yourcosturmers2why are you are lying 3can you not defind your moutherfucking lemons4why cant you pay for the acccedents 5 do you porgram your lemons to cactch on fire or give pepole porblems ect 6 why do you tell your dealer ship pepole do not give damm about your costurmers7 why are you are not maning up like all of the other car pepole like nissan subaru gm honda ford toyota huyndai sicon kia volkswagen volvo 8 why are you are acussing your custmors of not sirecving their car thats it!

- Devin C., orange county, califonia, US

problem #15

Jun 172009

Durango RT 5.9L

  • Automatic transmission
  • 75,186 miles

The problem is not being able to get in the back door for a passenger, you can't just open the door to put shopping bags, or even people in the back. You need to get in on the other side, and you also can't get out of the door, this is totally illegal here in Canada, you need to be able to get out of all doors in case of accident, etc, or what if you are in danger and are trapped in the car? I didn't even get a warning this was going in to a breaking mode, no weird noise or anything. I just couldn't get in from one moment to next...I had a 1993 Grand Cheroke Jeep, for a long time before I bought this as my main driver, and I have to say, there is nothing I can complain about that car, but I can over my Durango RT....

- Anita F., Victoria, BC, Canada

problem #14

Sep 012007


  • Automatic transmission
  • 89,000 miles

With this many people complaining on the internet, this site and others, about this problem, I think Dodge should have had a MAJOR recall. Once one started, they all went. Now the rear hatch is messed up where it won't even open. It's VERY frustrating! Maybe if everyone with the same problem called corporate headquarters, they would take a deeper look into the problem.

- Kay R., Linden, MI, US

problem #13

Oct 222008

Durango 4.7L V8

  • Automatic transmission
  • 122,000 miles

My son bought the Durango, being completely aware of the problem with the right rear door latch/lock, so I really don't know when it failed. It made a grinding noise whenever it was activated, sometimes being able to lock the door, never able to unlock it. Yesterday I removed the door panel and the latch/lock, and took it completely apart to see what the problem was. It was due to a plastic gear, hardly worth more than 1 dollar, half of its teeth being eaten away. The design of the latch looks sound. My guess is that this gear was made poorly. Today I purchased a new latch/lock for $155 (including tax) from the Dodge dealer, and tomorrow I will install it. Installation will be straightforward, thanks to detailed instructions I found on the internet in removing the door panel. There is one adjustment screw on the latch which fine tunes the opening of the door from the outside. I plan to just match exactly the position of the lever on the new latch with the position on the old one.

- jacknorth carolina, Cary, NC, US

problem #12

Oct 012004

Durango SLT 5.9L

  • Automatic transmission
  • 50,000 miles

The door locks on this car are driving my crazy...started with the driver door, started making a loud & fast whirring sound when the door lock was used (and everytime the auto lock functions). Spent 300+ to get it fixed and then over time all three other doors started making the same noise. Now the right side back door won't even open. Got a quote of 700+ to fix them all. This should have been a recall long ago in my opinion.

- ssramsey, Sumter, SC, US

problem #11

Feb 212008

Durango SLT V8

  • Automatic transmission
  • 107,000 miles

only one of the power locks actually work was told that it is the bcm but not sure if that is true

- Dustin N., Danville, IL, US

problem #10

Sep 272007

Durango SLT 5.9L

  • Automatic transmission
  • 125,000 miles

door actuator make grinding noise on driver rear and pass front side take door panal off and the lock is all one piece 75 dollar for rear 80 for front not rebuiltable piss poor design

- tim2008, Independence, KY, US

problem #9

Aug 192007

Durango SLX V8

  • Automatic transmission
  • 60,000 miles

The back drivers side motor makes a grinding noise, and the lock does not work. Now the front drivers side door won't lock at all. This needs to be recalled because I can't lock the vehicle at all. It should be Dodges fault if it gets stolen. My Dodge van locks also broke and my friends Dodge has the same problem. This is clearly a mfg defect..

- Lori H., Aurora, CO, US

problem #8

Feb 152008

Durango 5.2L V8

  • Automatic transmission
  • 156,000 miles

Door lock actuators on the Driver's door, front passenger door and rear door (behind driver) have all failed. This happened shortly after we moved from Florida to NC during the cold weather. I have not researched the cost to repair at this point since the problem just happened.

- Jim H., Raleigh, NC, US

problem #7

Jan 012008

Durango 5.9L

  • Automatic transmission
  • 88,000 miles

The actuator on my automatic doors went out. They get stuck in a position (usually begins to occur in cold weather). The dealer said they weren't familiar with the issue and said they needed to replace all the actuators. I've had this replaced twice now and it is happening again.

- nerb1, Bettendorf, IA, US

problem #6

Oct 112007

(reported on)

Durango SLT V8 4.7L

  • Automatic transmission
  • 64,000 miles

My door locks on my Dodge Durango are now making a grinding noise when i try to lock or unlock my vehicle. when i unlock it to get in now, i have to lean over and manually lift the passanger side door. When i lock it, all the doors lock except the drivers door which i have to manaully lock. its a royal pain in the ass, and i found out from a local dodge dealer here, that its very common for the year of my durango. I wish Dodge would recall and offer to pay for this, because its gonna cost me big bucks to get it fixed. Im afraid of being in a accident ( GOD FORBID ) and not being able to get out or anyone get in.

- Cara S., Olyphant, PA, US

problem #5

Jul 022007

(reported on)

Durango V8

  • Automatic transmission
  • 55,000 miles

Power door locks on front passenger side failed. My husband and I were unable to open the door, even when we tried to manually pull the lock up to disengage it. Absolutely need to be replaced otherwise passengers had to ride in the back, not easy with 2 car seats, or climb over driver seat and storage center to gain access to passenger seat.

- Siobhan G., Bayonne, NJ, US

problem #4

Apr 152007

(reported on)


  • Automatic transmission
  • 70,000 miles

All of the electric door locks failed. I have not visually looked at the componants as of yet. My guess is there are plastic parts in the door lock system that did not perform as expected by the Manufacturer. Poor design.

This is one of two major problems with this vehical. The other being Engine sludge

- Mark S., Brunswick, OH, US

problem #3

Apr 062007

(reported on)

Durango SLT 5.9L

  • Automatic transmission
  • 84,000 miles

My Durango is having severe door locking issues. The locking mechanisms are so badly designed that they have worn out all of the door locking actuators. I've replaced all the actuators once about a year and a half ago and now they are going out again. Not only are the door locking actuators going bad (because of the pressure from a really bad design on the door locking mechanisms themselves), but now I have both front door locks that have completely broken - they won't move up or down. I've had the driver's side door panel off (doing this myself because we live in the UK and everything over here is twice the dollar amount) about 20 times trying to fix the door locks. The locks are simply done! I have no choice but to pay to have new ones shipped here to the UK so that I can make the attempt to replace them myself. This is just insane!

- schragesnuk, Hollywell Row, UK, UK

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