really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
58,476 miles

About These NHTSA Complaints:

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problem #24

Jan 102017


  • miles
Sliding my driver seat back and front when braking.

- Milpitas, CA, USA

problem #23

Nov 062015


  • 77,514 miles
A few months back, the front driver's seat began to slide forward when braking and then back once starting up again -- whether city street or freeway driving. It feels like it moves an inch or so. It is a 2000. It began before 78,000 miles. I purchased the car from parents in 2010 and it did not have any issues until suddenly it moved when braking. Seat should be stable. I see this is a common issue with this model.

- Woodland, CA, USA

problem #22

Oct 282015


  • 200,000 miles
Drivers power seat 'slack". when you apply brakes to stop, the seat slides forward then returns back after the stopping motion ends. This affects the drivers seat position and braking action. In an accident this will put the driver closer to the steering wheel and air bag. Suspension- driving on the freeway, if you encounter bumpy or rough roads on a curve the car will sometimes slip sideways a bit, it's enough to startle you for a moment.

- Auburn, CA, USA

problem #21

Oct 022015


  • 144,000 miles
First off, the power driver seat moves with the motion of the car about a 1/2" forward and back. It has been told to me that a spacer is needed to be installed in the mechanism. Second and more important is the engine cuts off when the car is decelerating; all power to the car is impeded. The car will not restart immediately.

- West Palm Beach, FL, USA

problem #20

Dec 052014

Durango 8-cyl

  • 229,750 miles
While driving the vehicle on the interstate, I applied the brakes and the front seat shifted forward. A driver seat should be stationary and not rock forward when you driving. Definitely a safety hazard.

- Augusta, GA, USA

problem #19

Feb 172014

Durango 8-cyl

  • miles
Just recently I noticed the following problem with my driver's seat. After I select the correct seat position by pressing the button on the bottom left of the seat to move forward or backwards; the seat slides back and forth when I have to brake or stop. This problem is potentially dangerous in the event I have to stop/brake suddenly. From what I have read on the internet, this problem is common with the Dodge Durango and is caused by loose track rails attached underneath the driver's seat. Is this a defect in the Dodge Durango? if so, there should be a recall to fix this problem.

- Hertford, NC, USA

problem #18

May 072012


  • miles
The contact owns a 2000 Dodge Durango. The contact stated that the front driver's seat slid forward and jerked while braking. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 150,000.

- Myrtle Beach, SC, USA

problem #17

Aug 022005

Durango 8-cyl

  • 70,000 miles
2000 Dodge Durango drivers side electric seat rocking chair effect. There is acme tread long screw (worm gear) between the top and bottom track. The front of the acme screw rests in a plastic bearing. There is a gear aluminum case from which a small transmission cable attaches to the front of the worm gear; both ends of the cable have a square shape.the cable is not attached to either end. It just slides in or out either side. Inside between the tracks there is an aluminum case that is held in place with 2 torque screws to the track. The problem: Inside of the aluminum piece there is supposed to be a filler possibly made of rubber, which is affected by the grease and disintegrates over time. You will not find pieces of broken plastic or rubber, the rubber has become some sort of asphalt with the grease. Because of the lack of the filler between the nut and the interior of the aluminum casing, there is gap which allows the seat to move back and forward like a rocking chair.

- West Palm Beach, FL, USA

problem #16

Jun 012010

Durango 8-cyl

  • miles
2000 Dodge Durango slt / 2wd / 8 cyl 5.9L - vehicle mileage 65,000; the following oem components / parts are defective / broken / worn prematurely causing other parts / components / systems to fail, brake & should be recalled, serviced, replaced by daimler Chrysler, llc at their expense (no wonder they needed bailout $): 3) drivers power seat track has excessive motion when accelerating & stopping causing seat to slide forward / backward - possibly causing accident;

- Lafayette, LA, USA

problem #15

Mar 202011

Durango 8-cyl

  • 35,000 miles
2000 Dodge Durango slt drivers power seat "rocking" during braking and acceleration. During braking, seat moving forward cause excess braking and steering movements.

- Houston, TX, USA

problem #14

Apr 212010


  • miles
The contact owns a 2000 Dodge Durango. The contact was driving approximately between 35-40 mph, and when the brake pedal was applied the front drivers seat slightly began to travel backwards and failed to remain secure in the adjusted position; however, the contact was able to continue driving. On a separate occasion the front drivers side seat rocked in a back and forth motion. The failure occurred continuously. The vehicle was taken to an independent mechanic and was not repaired. Currently, the vehicle was not being driven. The failure mileage was unknown.

- Sandusky , OH, USA

problem #13

Aug 242009


  • 179,159 miles
Driver side seat when stopping will slide forward and jolt. Causing driver to hit brakes hard and then release. Have not replaced any parts yet but when I do replace I will save old part.

- Mesa, AZ, USA

problem #12

May 212004


  • 38,000 miles
I own a 2000 Durango slt with the "rocking seat" problem. Driver's side seat slides in the rail approximately 1 inch when accelerating or stopping, unless the seat is positioned at the extreme forward or rearward positions. The problem started at approximately 38,000 miles and getting worst as time goes on. On inspection, I found the aluminum sliders attached to the gear drives for both left and right sides to be worn out, causing the front to rear slippage. Research shows this to be a very common issue, as there are multiple complaints file with your organization. I believe that this could be a very serious safety issue that needs to be addressed. Hopefully no one has been injured by this defect that Dodge knows well about. I believe a recall or repair kit is in order here. Luckily I do not drive this vehicle very much.

- Bedford, TX, USA

problem #11

Apr 012009


  • 88,000 miles
Drivers seat slides back and forth about 1/2 inch when I hit the brakes. Dealer says entire seat needs to be replaced. Started spontaneously (car in no accidents and not used off road).

- Debary, FL, USA

problem #10

Aug 182008


  • 79,000 miles
Drivers seat track I replaces it on my 200 Durango again for the 3rd time about a year ago and now it happened again the seat rocks forward and backwards while driving this should be a recall cause I talked to several people that own a Durango and they said it happen to them to please help.

- Tobyhanna, PA, USA

problem #9

Jul 022008


  • 70,000 miles
2000 Dodge Durango driver's (power) seat moves about an inch forward when braking and backwards when accelerating. I feel very unsafe with this movement, as it is really unnerving while trying to brake in a safe manner. According to a few websites, this is a constant problem with 98 - 03 Dodge's, due to a cracked seat track. This seems to be something that really needs to be recalled and taken care of before a deadly accident occurs.

- Austin, TX, USA

problem #8

Jul 312006

(reported on)

Durango 8-cyl

  • 85,000 miles
2002 Dodge Durango power seat track failed. ***** the seat would rock back and forth about an inch when braking or accelerating. The seat track has been replaced twice so far. The consumer replaced the tracks himself. While replacing the most recent track the consumer noticed that the seat frame was fractured in two area. The seat frame had to be welded before the tracks could be replaced.

- West Bloomfield, MI, USA

problem #7

Jan 082006

Durango 4WD 8-cyl

  • Automatic transmission
  • 108,000 miles
I currently drive a 2000 Dodge Durango slt. The front seat bracket is fragile and can easily break making it rock back and forth. This has already happened to my drivers chair and the part to fix it is not available. The result is having to buy a new seat which is not possible at this point. Pending an accident I could see this causing problems such as whiplash since the seat is not securely mounted. I have done research online and wonder why this is not a recalled item because there seems to be many complaints on the same issue.

- Long Valley, NJ, USA

problem #6

Jul 012004


  • miles
I am writing this email to express my deep concern for the safety of children riding in the rear 3rd bench seat of Dodge Durango's. my husband and I have a 2000 Dodge Durango. We recently have been putting my 4 year old son's booster seat in the bench seat since the birth of our 3rd child. We figured we could still use the Durango instead of buying a mini van. It became evident to us on a recent car trip that the rear bench seat does not lock into position. My husband and I can easily push on the seatback from the rear and it will fold to the floor. We immediately envisioned the safety hazards this could impose on anyone riding in the rear bench seat, especially for children. A rear end collision could send anyone flying forward, even if they had their seatbelts in place. I turned to my owners manual for answers and it gives a warning to "make sure the cushion is properly engaged under the seatback to properly lock the seatback in the riding position". in our experience this positioning did not lock the seat. I contacted two dealerships expressing my concern and got no real answers. Champion Dodge in barrington said it was unsafe for children to be placed in the bench seat. Viking Dodge of crystal lake simply said that if it was in the owners manual it must be true. I then contacted the customer service center for DaimlerChrysler corporation and they said it was unsafe for children to ride in the bench seat and that there is no locking mechanism. Given this information I feel that anyone who rides in that bench seat is at risk for serious injury. It is a smaller seat and I could see a lot of people wanting to place children back there. A lot of parents could be using that seat for extra children they are transporting in car pools. I feel this safety concern needs to publicized to prevent serious injury. I feel DaimlerChrysler corporation needs to perform a recall on all Durango's affected and install a locking mechanism to the bench seat.

- Crystal Lake, IL, USA

problem #5

Feb 252002

Durango 4WD

  • Automatic transmission
  • miles
Finger was severed while trying to fold seat to move. Dealer notified.

- Rohnert, CA, USA

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