Driving the Durango down our hill. Brakes were lost. Immediately after accident I check brake fluid, it was full. Then check brake pedal, it did go to floor with no effect by pumping the brakes. Durango totaled as was the other car that hit my wife and kids. No serious injury occurred. Complete brake job 8 months before. Have had brakes problems before, never able to isolated the problem.

- Wailuku, HI, USA

Brake pedal gets mushy, metal-on-metal sound heard, truck creeps forward. This is the second time there has been a problem with the master cylinder.

- Fairfax, VA, USA

Total brake failure at 30 mph due to failure of master cylinder, which caused rear and front brakes to be inoperative. Internal leak at master cylinder.

- San Juan Capistrano, CA, USA

I carried my vehicle to sears automotive shop to have my brakes checked because my brake pedal was spongy. The mechanics checked my truck and said my brakes were fine, but I had a bad master cylinder. They didn't touch anything, but they told me to take it to the dealer because it's under warranty. Carl gregory checked the brakes and came to the same conclusion, the master cylinder was bad. They ordered the part and it was in the next day. They put the new master cylinder on and my brakes are still spongy. My brake pedal continues to go almost to the floor before they start braking. I am still trying to get the problem fixed.

- Columbus, GA, USA

Due to defective brake retainer spring which came off and caused brakes to be loose/ fall and cracked the rim, and had no braking ability which may have caused a crash. Common problem. Dealer was aware of problem.

- Converse, TX, USA