really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,609 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 082011


  • 62,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle would exhibit an abnormal rumbling. The vehicle was taken to the dealer several times but was never able to duplicate the failure. Most recently, the contact was informed by the dealer that the failure was caused by the rear differential, after the warranty was expired. The contact believed the failure to be an extreme safety issue because the vehicle could have slammed to a stop in a dangerous situation and the manufacturer denied the failure until after the warranty expired. The failure and current mileage was 62,000.

- Colorado Springs, CO, USA

problem #6

Nov 152010

Durango 8-cyl

  • Automatic transmission
  • 95,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that while driving 10-15 mph, he heard a noise. When the vehicle was taken to local repair shop, the clutch pack retaining clip on the rear differential was replaced. The failure mileage was approximately 95,000. Updated 1/21/11 the clutch pack retainer failed and had to be replaced as well as the entire rear differential post unit. Updated 03/23/11

- South San Francisco, CA, USA

problem #5

Apr 182008

Durango 4WD 8-cyl

  • Automatic transmission
  • 50,765 miles
ABS and brake light came on in the dash. The brakes did become spongy. Vehicle was taken directly to the mechanic about 3/4 down the road. He found the clip to the rear ABS sensor had broken and the sensor torn apart. Further investigation showed that the sensor had been broken by the rear differential which had for no good reason shattered into pieces. This is a garage kept vehicle with 50,000 miles and no abuse.

- Harrington, DE, USA

problem #4

Oct 092007


  • miles
On routine maintenance of the rear differential (ie. Fluid) found clip had broken and attached to magnet in housing. Called local dealer to inquire as to a recall, was told this was a recurring problem with this vehicle, but no recall and manufacturer would not pay to correct the problem.

- Watsonville, CA, USA

problem #3

Oct 212004

Durango 4WD

  • Automatic transmission
  • 63,000 miles
Broken pin that houses critical parts in rear differential may cause loss of control of SUV Dodge 2002 Durango called manufacture no replacement parts availeable and no idea when one will be poses the question if this is a serious issue.

- Lake Stevens , WA, USA

problem #2

Aug 162004

Durango 4WD

  • Automatic transmission
  • 20,500 miles
Consumer complained about the differential system. Vehicle had been to the dealer several times and had the rear end and front suspension rebuilt. Currently, differential malfunctioned again, causing front end to lock up. Dealer claimed they did not hear any noise, and that there was nothing they could do.

- Pampa, TX, USA

problem #1

Nov 262002


  • Automatic transmission
  • miles
While driving, the consumer loss control of the vehicle, however the consumer managed to pull over safely and soon discovered there was fire underneath the vehicle. An investor did inspect the vehicle and ruled the fire was unsustainable and they would fix everything.. according to the paper work the vehicle experienced a differential failure.

- Buffalo, NY, USA