8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
85,500 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (5 reports)
  2. replace ignition wiring harness but parts unavailable (1 reports)
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problem #6

Feb 012019

Durango Citadel 5.7L V8

  • Automatic transmission
  • 129,000 miles

At about 85,000 miles the fuse for the blind spot, compass, and back up camera went out. No big deal, replaced it and a month later it was out again. I didn't replace it at that point because I was tired of dealing with it. The vehicle started having problems starting. I would push the button to start it, but it would show the spark. I replaced the spark plugs and this did not remedy the problems. The dealer couldn't locate the because of the problem. The car went in the shop numerous times for a/c work and other issues that came up. They replaced the fuse for a 4th total time and told me they couldn't resolve the issue as to the starting problem or duplicate the problem. I picked it up. On the way home, a flame popped up in the right front of the vehicle near where the fuse box is located. The car then burned up.

- Alan S., Houston, US

problem #5

Nov 202016

Durango ES V6

  • Automatic transmission
  • 75,567 miles

I was driving the my Durango and it stopped two times at the stop light. I tried starting it over and over again and finally started. I got to my destination and I smelled something like burning. I opened my engine to see huge smoke coming out. I am very sure that if we had driven the same way back, we would have fire in the engine. My kids are now coughing really bad because of the smoke. I called the towing company to have it towed to the dealership on Hogan Road. I have sent an email to the manager to look into this immediately. The key could not come off the ignition so the key is in the car. This car has been on many electrical recall lists and I won't advise anybody to buy any dodge product regardless. They are not looking into the problem and all they do is to fix a portion on it and charge you huge amount. This really sucks. Just don't buy Dodge products.

- annanme, Milford, ME, US

problem #4

Sep 102016

Durango

  • Automatic transmission
  • 110,000 miles

09/01/2016- Car wouldn't start, won't crank or turn over. It sounded like it wanted to but nothing All lights still came on but no check engine light. Jumped the car still nothing. Unhooked battery for about 30 minutes put connected it back again and it started.

09/10/2016- Drove 5 hours away for my grams funeral. Was on my way to cost co when the battery light popped up and it stayed on. Shopped for 30 mins, started car and battery light was gone. Maybe 2 miles down the street the battery light came back on again. Drove another 5 miles dropped food off, got back in battery light was gone.

Drove another 3 miles down was about to get on the free way, battery light came back on. Seat belt indicator was yelling at me, windshield wipers going turn on (with no rain lol) A/C blew hot as ever and ALL dash lights came on. It was like Christmas in September. Pulled to the side and the car just shut off. Unplugged the battery again, got it to start (was just trying to get to my brothers house at this point) 5 miles down the road, car stalls on a red light and here was my husband and I pushing the car into a vacant parking lot.

09/12/2016- Towed car to Dodge in Clovis, CA. Car stayed with them for a good month!!!! Said It was the computer module needed replaced. or PCM is what they called it. Got it replaced and a new battery. $1,100 later.

10/07/16 got the car back drove it 5 hours back home. Seemed to be working fine.

10/10/16- Was about to leave to work, Car won't turn over start again. Same sh*t From 09/01/16. Called a tow truck got it towed to Escondido. As soon as the tow man unhooked the car, it started just fine!!!!

Still don't know what's causing this issue!!!!

- Judy W., Escondido, CA, US

problem #3

Mar 132015

Durango Crew 5.7L

  • Automatic transmission
  • 74,626 miles

Push Start sometimes does not start, afraid will leave me stranded. Out of warranty. Don't know where to turn.

- jestin57, Linden, NJ, US

problem #2

Jan 182015

Durango Crew

  • Automatic transmission
  • 73,000 miles

Tried starting my car on 18 Jan. Wouldn't turn over. Sounded like it wanted too, but just wouldn't 'fire'. All my lights, radio, etc were working. Turned car off, tried starting it again, same thing- sounded like it wanted to start, but wouldn't fire/turn over. Jumped my car using my daughter's 2015 Honda Fit, and my 2011 Dodge Durango started up fine.Unhooked it from my daughter's car, and left my car running for 15/20 minutes. Turned it off and then turned it back on- it worked. Cool, maybe it's just the battery?

Woke up 19 Jan, tried to start my car- it wouldn't turn over again. Same thing as the 18th, it sounded like it wanted too, but wouldn't turn over. Jumped the car (again) and it worked. Drove it around for about 30 minutes. Brought it home. Turned it off, then started it back up- no problems. Tried starting it about 6 hours later, wouldn't turn over the 1st time I tried starting it, but did the 2nd time.

Woke up on the 20th, tried starting it- wouldn't turn over the 1st time, but it did the 2nd time. Drove it to work, parked it. Came out 4hrs later for lunch- tried starting it, wouldn't turn over (but sounded like it wanted too). Turned it off and then turned it back on, and it started. Battery, right? Wrong- took it to Autozone, they said the battery and alternator both tested fine. Took it to another repair place- they told me the battery was testing weak (could it be that it's been drained the last 2 days for some reason?).

Took it to another repair facility who told me there was a Technical Service Bulletin on the 2011 Dodge Durango where the radio is "waking itself up" and draining the battery at a rate of 2 amps per hour. The fix is a radio software upgrade to fix that from happening. Tried calling the dealer to ask about this Technical Service Bulletin and was told that wasn't the case and they didn't know what I was talking about. Seriously?

The other repair place showed me the technical bulletin printout from internet (Mitchell's something or other website it said). My 1st question is: why wouldn't this be a recall on the truck? I have not upgraded the factory installed radio; so if upgrades are needed to keep it from "waking up"- why should I have to pay for it? Has anybody else had this happen to them? Super frustrating considering I work full time and my daughter is in High School- so she needs her car to drive her to school (she goes to a school out of our zoned district, so no bus transportation for her).

- Jody K., Panama City, FL, US

problem #1

Sep 252014

Durango Crew 5.7L Hemi

  • Automatic transmission
  • 50,800 miles

I bought a 2011 Dodge Durango in October of 2013. There have since been several recalls, all took some time to resolve because there were part shortages on both occasions. The most recent problem that has yet to be officially termed a recall because Chrysler claims they are still "researching" the issue involves a faulty ignition wiring harness. This defect prevents the proper communication between the ignition and fuel systems, which results in a vehicle that has problems starting or won't start altogether. My vehicle falls under the latter category as it is currently stuck in my driveway.

I called my local dealer and they are well aware of the problem, but there is a nationwide backorder for parts to correct the issue and Chrysler Corporation is dragging their feet in declaring it a recall, presumably trying to avoid bad publicity. In the meantime, I'm stuck with a useless vehicle, and Chrysler Corp refused to provide a rental vehicle when I called them on 13 OCT 2014 because they didn't know when the parts would be available. They also refused to provide anything in writing stating that they keep their own records. The only thing they claimed to be able to do is provide a an email when the parts became available, for which they could provide no estimate.

Their conclusion appears to be that it is perfectly acceptable to sell a vehicle that can be rendered inoperable through their own negligence or poor manufacturing practices within 3 years.As an active duty service member an unreliable vehicle is not an acceptable option. I have orders to move from Maryland to California with my family in a few months, I have no idea how that's going to happen without a functioning vehicle.

- Uade D., Germantown, MD, US