10.0

really awful
Typical Repair Cost:
$19,990
Average Mileage:
76,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Sep 012015

Durango RT V8 Hemi

  • Automatic transmission
  • 76,000 miles

click to see larger images

electrical fire electrical fire electrical fire electrical fire

I was driving and noticed smoke coming from what appeared to be the drivers side visor. I recorded the smoke and called my husband (who thought I was nuts). When I would stop, the smoke seemed to stop as well. My toddler and I were able to park and evacuate the vehicle before the fire started. The fire department said it was an electrical fire, started in the wiring near the visor. Damage is shown in the pictures. Nearly $20k to repair it so the insurance company has totaled the vehicle.

There is an electrical wiring recall #14V391000 on 7/2/2014 That states; "If the vanity lamp wiring shorts there is an increased risk of fire." I had this recall addressed in 11/2014...So why did this happen?!

Two weeks prior to my incident I had taken my 2012 Durango in for difficulty starting, tire sensor replacement, and to have software updates completed. Could this have triggered the short? The recall also states: "In affected vehicles, the wiring for the vanity lamp in the sun visor may

short circuit, after a service repair is performed."

I have really enjoyed my Durango...but this has been a terrible experience!

- Mariah T., Lone Jack, MO, US